Operations Coordinator

Posted 2 Days Ago
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Swadlincote, Derbyshire, England, GBR
In-Office
13-13 Hourly
Entry level
Logistics • Transportation
The Role
Coordinates daily pallet network operations, supports transport partners, handles member requests, resolves routing and courier issues, arranges overspill vehicles, maintains operational updates, manages shift handovers, raises purchase orders, and escalates risks to the Operations Manager. The role requires strong administration, communication, attention to detail, Microsoft Office proficiency, and the ability to work under pressure to deadlines.
Summary Generated by Built In
Company Description

Who are Culina? 

Culina is the UK’s leading independent specialist supply chain partner, trusted by some of the nation’s best recognised food, fast-moving consumer goods (FMGC) and retail brands. We're proud to employ over 22,000 colleagues across 100+ locations nationwide, supported by a fleet of more than 5,500 trucks and trailers delivering every day. 

We currently have an exciting opportunity within The Pallet Network (TPN). TPN are award-winning palletised freight distribution across the UK, Ireland and beyond, powered by a nationwide network of independent transport partners.

Known for our award-winning service, we value excellence, teamwork, and innovation – making sure the pallet get to wherever it needs to go.

Job Description

Life in this role 

As an Operations Coordinator you will support and assist the Partners of the network, following the procedures and rules of TPN and ensure that the company’s interest is always protected.

Working hours: Tuesday- Saturday, 9am-6pm.

Salary: £13.21 per hour.

Key Duties of a Operations Coordinator:

  • Establish and maintain a good working relationship with all members.
  • Carry out members requests where appropriate by both telephone and e-mail.
  • To mediate between members in disagreement, ensuring members actions have been carried out in accordance with The Pallet Network operation manual.
  • Assist members in arranging overspill vehicles and couriers where appropriate.
  • Carry out varied administrative duties.
  • Deal with any problems as promptly as possible e.g. mis-routes, couriers etc ensuring that all options are explored prior to organising couriers.
  • Update the hub information board for relevant comments concerning the day operation.
  • To ensure that the handover from the Night Manager is acted upon and to compile a handover to the Night Shift of any relevant points applicable to the night operation.
  • Raise company Purchase Orders when required.
  • Make the Operations Manager aware of any situations which could impact adversely on the company.

Qualifications

What you’ll need ... 

  • Previous experience of working in a high-level administrative role.
  • Capable of working under pressure to deadlines and objectives.
  • Competent in Microsoft Office Word, PowerPoint and Excel.
  • Strong communication skills both written and verbal.
  • Great attention to detail.

Additional Information

What is in it for you? 

If you're looking for a role where you can make an impact, develop your career, and be part of a team that works as one to achieve great results, we'd love to hear from you. Salary Sacrifice Car Scheme - our salary sacrifice scheme offers a cost-effective way to drive an electric vehicle, with payments taken directly from your salary. Eligibility and salary thresholds apply. 

  • Salary Sacrifice Car Scheme - our salary sacrifice scheme offers a cost-effective way to drive an electric vehicle, with payments taken directly from your salary. Eligibility and salary thresholds apply. 

  • Wellbeing Support – your wellbeing matters to us. Through our Employee Assistance Programme, you'll have 24/7 access to confidential counselling and legal support, whenever you need it. 

  • Eye Care Vouchers – free eye tests and discounts on prescription glasses. 

  • Reward & Recognition – we love celebrating great work, we recognise those who go above and beyond. 

  • Everyday Discounts – our benefits platform gives you access to discounts from over 50 leading retailers, helping your money go further every day. 

Skills Required

  • Previous experience working in a high-level administrative role
  • Ability to work under pressure to deadlines and objectives
  • Competence in Microsoft Office Word, PowerPoint, and Excel
  • Strong written and verbal communication skills
  • Great attention to detail
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The Company
HQ: Harborough
1,363 Employees
Year Founded: 1994

What We Do

Culina Group is a market leading provider of high quality logistics services for food and drink companies in the UK and Ireland. We serve a sizeable portfolio of customers - ranging from niche operators to major multinational companies - across our vast depot network, comprised of over 100 strategically located sites. We work with over 22,000 fantastic people at peak and specialise in the development and implementation of total supply chain solutions for ambient and chilled brand manufacturers and distributors. We are totally customer focused and always seek to add real value to our clients, providing a holistic solution to meet the challenges faced by manufacturers and the changing demands of the retail sector.

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