About Kuoni Tumlare
At Kuoni Tumlare, we design and deliver exceptional travel experiences through a comprehensive portfolio of destination management solutions. With over 100 years of expertise, we serve a global network of partners by offering series tours, educational trips, MICE events, guaranteed departure tours, and more. Our marketplace strategy is at the forefront of digital transformation, ensuring a competitive edge in a rapidly evolving travel landscape.
The Job:
The Operations Coordinator supports the smooth operation of group tours by managing service arrangements, coordinating with suppliers, and working closely with the Operations Leader and Sales Offices. This role requires strong attention to detail, independence, and effective communication to ensure high-quality service delivery and client satisfaction.
Key Activities
Manage tour inquiries and plan group itineraries in coordination with Sales Offices and the Operations Leader, ensuring alignment with client needs, destination specifics, and budget
Coordinate, confirm, and maintain communication with local suppliers to ensure reliable delivery of land services such as hotels, meals, guides, and transport.
Support tour operations on the ground, including handling last-minute changes or service adjustments.
Communicate proactively with the Operations Leader regarding potential issues or disruptions.
Provide logistical and accounting support before and after tour departures, including document preparation and coordination.
Assist with seasonal preparations and administrative support for upcoming tours.
Strong organizational skills and attention to detail.
Good knowledge of the assigned destination.
Experience in travel coordination, tour operations, or similar tourism roles.
Ability to manage multiple bookings and deadlines efficiently.
Strong communication and teamwork skills.
Able to work independently and solve problems under pressure.
Fluency in English; other languages are a plus.
What We Offer:
Global Brand: Opportunity to work in an international environment spread across 33 countries and growing.
Stability: 100 Years at the top of our field and still pushing into new territory
Progression: We reward high performers and look to promote key talent internally
Learning and Development opportunities for growth and Upskilling
A Supportive Management Culture and autonomous working environment
Company Wide Bonus Scheme
Dedicated Employee Engagement Activities
Flexible & Hybrid Working
Annual Awards and Recognition for high Performers
Friendly and Collaborative work environment
Skills Required
- Strong organizational skills and attention to detail
- Good knowledge of the assigned destination
- Experience in travel coordination, tour operations, or similar tourism roles
- Ability to manage multiple bookings and deadlines efficiently
- Strong communication and teamwork skills
- Ability to work independently and solve problems under pressure
- Fluency in English
- Other language proficiency
Kuoni Tumlare Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Kuoni Tumlare and has not been reviewed or approved by Kuoni Tumlare.
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Wellbeing & Lifestyle Benefits — Hybrid working, a workation option, travel opportunities, and the Caring4You wellbeing program with mental-health support stand out in the package. These lifestyle-oriented elements are described as meaningful advantages that enhance day-to-day experience.
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Healthcare Strength — Some locations offer health insurance alongside wellbeing resources, indicating a solid health-focused offering. Mental-health support and mentoring are explicitly included through the Caring4You program.
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Leave & Time Off Breadth — In certain markets, additional time-off elements such as paid health days and seniority-based service leave are available. These extras augment the core holiday allowance and contribute to perceived benefits depth.
Kuoni Tumlare Insights
What We Do
Kuoni Tumlare is a world-leading global destination management company (DMC) with over 100 years of experience. It specializes in delivering seamless MICE (Meetings, Incentives, Conferences, and Exhibitions) events, travel solutions, and unforgettable experiences. With a global footprint across 30+ countries, the company focuses on connecting cultures and creating value for partners and society through expert local destination knowledge and innovative travel services.
