Operations Coordinator

Posted 5 Days Ago
Be an Early Applicant
Rabat, MAR
Hybrid
Entry level
eCommerce • Business Intelligence
The Role
Coordinates EMEA quality control and compliance service schedules, aligning client timelines with available inspectors, auditors, vendors, factories, expertise, and transportation costs. Provides daily operational support to inspectors and communicates across clients and internal teams to resolve scheduling challenges and meet deadlines.
Summary Generated by Built In
Company Description

At QIMA, we are on a mission to offer our clients smart solutions to make products you can trust. 

Operating in over 100 countries, we serve the consumer products, food, and life sciences industries and help more than 30,000 brands, retailers, manufacturers, and growers achieve quality excellence. 

We combine on-the-ground expertise with digital solutions that bring accuracy, transparency and intelligence for quality and compliance data. 

What sets us apart is our unique culture. Our 6,000 Qimates live and make decisions every day by our QIMA Values. With client passion, integrity, and a commitment to making things simple, we disrupted the Testing, Inspection, and Certification industry. Are you ready to hop on this exciting ride with us and help us achieve our mission? 

Our Consumer Products Division is dedicated to helping brands, retailers and manufacturers worldwide deliver safe, quality and ethically made products to their consumers. Every day at work, our inspectors, auditors, and lab techs use their expertise to help safeguard the products you use every day in your home: from clothes and footwear to toys and baby products, to electronics, appliances, and furniture.   

Job Description

As part of the EMEA Operations team, and under the supervision of the Operations Manager, your missions will be to:

  • Manage and plan the schedules arrangements of Quality Control and Compliance services in the EMEA zone, in line with our clients’ timelines and requirements.
  • Communicate with vendors, factories and inspectors for service scheduling.
  • Plan and allocate the resources according to the service types, inspectors and auditors expertise, and transportation cost.
  • Ensure the daily operational support to our inspectors.

Qualifications

It could be you, if you:

  • Have an excellent written and spoken English
  • Have a college degree or above, with major in Business Administration, Logistic or any specialty linked to the Supply Chain.
  • Have excellent communication skills and ability to deal with pressure and to meet tight deadlines
  • Like to be exposed, manage relationship with clients, factories and other QIMA departments
  • Are ready to work flexible hours upon business needs
  • Have a problem solver mindset which turns challenges into solutions
  • Have a high level of energy, dynamism, and motivation!

Additional Information

Craft the future - Start your journey at QIMA to REVEAL your potential! 

Because our differences make the difference, at QIMA we are proud to promote inclusive diversity and equal opportunities! Our policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. 

Skills Required

  • Excellent written and spoken English
  • College degree or higher in Business Administration, Logistics, Supply Chain, or a related field
  • Excellent communication skills
  • Ability to work under pressure and meet tight deadlines
  • Ability to manage relationships with clients, factories, and internal departments
  • Willingness to work flexible hours based on business needs
  • Problem-solving mindset
  • High energy, dynamism, and motivation
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The Company
Buffalo, New York
1,482 Employees
Year Founded: 2005

What We Do

QIMA is more than a testing, inspection, certification, and compliance company: We are on a mission to offer clients smart solutions to make products consumers can trust. With a global reach spanning 100+ countries, QIMA serves the consumer products, food and life sciences industries, supporting more than 30,000 brands, retailers, manufacturers and food growers. The company combines on-the-ground expertise with digital solutions to bring accuracy and visibility for quality, safety and compliance data. What sets QIMA apart is its unique culture: 5,000 employees live and make decisions every day by the QIMA Values. With client passion, integrity, and a commitment to making things simple, QIMA continues to disrupt the Testing, Inspection and Certification industry

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