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BASIC PURPOSEThe Coordinator, Operations will enable distribution center operations by performing general office activities, responding to various inquiries, and directly supporting warehouse and transportation leadership as necessary.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Ensure optimal warehouse and transportation operations by preparing and processing routine forms, reports, and documents (inbound documents, discrepancy reports, stock and damage claims, time sheets, requisitions, DVIR’s, shipping labels, backhaul spreadsheets, delivery window dispatch, driver key log, transportation route update, etc.) following standard procedures.
Communicate with internal and external customers to support staff and customer needs. Respond to general inquiries and telephone calls.
Verify information and data to ensure market compliance with regulations and procedures.
Collect, track, and input data on relevant operations metrics to support tracking warehouse and transportation performance (including shorts, mispicks, dump/damage, service level, associate over-time, trailer temp log etc.).
Create and maintain basic charts, graphs, spreadsheets and databases to prepare for manager’s review.
Monitor inventory level of office supplies and initiate purchase orders.
Other duties as assigned by manager.
SUPERVISION:
N/A
RELATIONSHIPS
Internal: Operations manager and staff, purchasing department
External: N/A
WORK ENVIRONMENT
The work will take place at a desk in a US Foods office-based environment but may occasionally require work in normal warehouse environments including cooler and freezer areas where temperatures may be as low as -5 degrees.
MINIMUM QUALIFICATIONS
Related Experience/Requirements:
Minimum of two years of clerical experience required.
Knowledge/Skills/Abilities:
Effective communication both verbally and in writing.
Excellent telephone and customer service ability.
Strong math, analytical, and organizational skills with high attention to detail.
Basic computer skills with a good knowledge of programs such as Microsoft Word, Excel, Access, and Outlook.
Problem solving and critical thinking abilities to solve problems of limited scope.
Perform cross-functional activities, and work on a varying schedule.
Strong teamwork skills with the ability to support others in the department and division.
Education
High school diploma or GED/equivalent required.
PREFERRED QUALIFICATIONS
Preferred experience in a distribution business environment.
Knowledge of DOT Hours of Service Regulations.
Knowledge of our geographic delivery area.
Certifications/Training
Preferred experience in the following areas: SAE, Truck Builder, Red Prairie, Kronos, Road Net, XATA, Shopfax, Tandem, PowerDock, Checkpoint, Omnitracs, Airclic, equipment inventories, and warranties.
PHYSICAL QUALIFICATIONS
Must be able to perform the following physical activities for described length of time:
OCCASIONALLY: 1% - 33 / FREQUENTLY: 34% - 66% / CONTINUOUSLY: 67% - 100% or NEVER
JOB REQUIRES WORKER TO:
FREQUENCY:
STAND: OCCASIONALLY
WALK: OCCASIONALLY
DRIVE VEHICLE: N/A
SIT: CONTINUOUSLY
LIFT
1-10 lbs (Sedentary): OCCASIONALLY
11-20 lbs (Light): OCCASIONALLY
21-50 lbs (Medium): OCCASIONALLY
51-100 lbs (Heavy): OCCASIONALLY
Over 100 lbs (Very Heavy): N/A
CARRY
1-10 lbs (Sedentary): OCCASIONALLY
11-20 lbs (Light): OCCASIONALLY
21-50 lbs (Medium): OCCASIONALLY
51-100 lbs (Heavy): N/A
Over 100 lbs (Very Heavy): N/A
PUSH/PULL*1: OCCASIONALLY
CLIMB/BALANCE*2: OCCASIONALLY
STOOP/SQUAT: OCCASIONALLY
KNEEL: OCCASIONALLY
BEND: OCCASIONALLY
REACH ABOVE SHOULDER: FREQUENTLY
TWIST: OCCASIONALLY
GRASP OBJECTS*3: FREQUENTLY
MANIPULATE OBJECTS*4: OCCASIONALLY
MANUAL DEXTERITY*5: OCCASIONALLY
1 (Push/Pull: Hand truck, gate, straps, metal ramp, truck door, dolly, boxes, truck gear shift)
2 (Climb/Balance: In/Out Truck/Trailer to cab. On/Off ramp to ground level and side doorsteps and Platform of trailer. Stairs)
3 (Grasp Objects: Hand truck, boxes, cartons, steering wheel)
4 (Manipulate Objects: Boxes, dolly, metal truck ramp, hand truck, paperwork, truck gate, straps)
5 (Manual Dexterity: Typing, use of office machines such as copiers, printers)
Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law (for example: state or local minimum wage thresholds). The expected base rate for this role is between
$19 - $30***EOE – Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Age/Genetic Information/Protected Veteran/Disability Status***
Skills Required
- Minimum of two years of clerical experience
- Effective verbal and written communication
- Excellent telephone and customer service skills
- Strong math, analytical, and organizational skills with high attention to detail
- Basic computer skills with knowledge of Microsoft Word, Excel, Access, and Outlook
- Problem solving and critical thinking to solve limited scope problems
- Ability to perform cross-functional activities and work a varying schedule
- Strong teamwork skills and ability to support department/division staff
- High school diploma or GED/equivalent
- Preferred experience in a distribution business environment
- Knowledge of DOT Hours of Service Regulations
- Knowledge of the company's geographic delivery area
- Preferred experience with systems: SAE, Truck Builder, Red Prairie, Kronos, Road Net, XATA, Shopfax, Tandem, PowerDock, Checkpoint, Omnitracs, Airclic; equipment inventories and warranties
What We Do
US Foods is one of America’s great food companies and a leading foodservice distributor, partnering with approximately 300,000 restaurants and foodservice operators to help their businesses succeed. With 28,000 associates and more than 70 locations, US Foods provides its customers with a broad and innovative food offering and a comprehensive suite of e-commerce, technology and business solutions. US Foods is headquartered in Rosemont, IL, and generates more than $28 billion in annual revenue. Visit usfoods.com to learn more. ------------ Rules of Engagement Statement: We are proud to support community engagement on the US Foods LinkedIn page, and we're excited to see your comments, photos and videos. Please note that the views expressed by the community do not necessarily reflect those of US Foods. Before posting, please take a moment to read our rules for community content. We reserve the right to remove content that violates these rules. 1. Don't break the law. Content that appears to break the law or that advocates for breaking the law also is not permitted. 2. Be polite and courteous to everyone, even those you disagree with. This also means you may not post anything that is threatening, harassing, abusive, bullying, discriminatory, profane, sexually explicit, obscene, violent, gruesome, or similarly objectionable. 3. Stay on topic for this community and dialogue. Off-topic content may include but is not limited to irrelevant or out of context material, spam, promotional content, and links to third-party sites. 4. Follow LinkedIn's Terms and Conditions. 5. All posts must be by a real person and from a real profile. Content from fake or anonymous profiles is not permitted. 6. Our employees must also follow all of our applicable policies and guidelines, including but not limited to our Code of Conduct and Electronic Social Networking Policy
