SGS

Operations Coordinator (Supply Chain Services)

Posted Yesterday

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Makati City, Metro Manila, National Capital Region, PHL

Hybrid

Entry level

Information Technology • Professional Services • Security • Consulting

The Role

Coordinate inspection job orders: verify documentation, prepare instructions, track budgets and reports, support inspectors, liaise with clients, maintain job files and quality records, perform occasional onsite inspections and operational audits, and ensure QHSE and company code compliance.

Summary Generated by Built In

Company Description

SGS is the world’s leading inspection, verification, testing and certification company. SGS is recognized as the global benchmark for quality and integrity. With more than 95,000 employees, SGS operates a network of over 2,000 offices and laboratories around the world.

Job Description

Review incoming job orders and verify all necessary documents are provided and in order.

Prepare and send the following documents e.g., Instruction to Inspectors which includes the scope of work, target budget for the job/project, type of inspectors to be deployed, duration of inspection, and other pertinent instructions based on the specifics of the job/project.
Ensure that the inspection budget and expenses are tracked and controlled.
Ensure that the technical and commercial matters related to a project/job are clear, reviewed, and approved by the Industrial Services Head, and understood by the responsible inspector/s.
Ensure that concerns during the job/project are clearly communicated to the client with regular follow throughs and monitoring. Any major concerns are elevated to the Industrial Services Head.
Coordinate with the client representative for any technical or commercial issues that may be encountered during the job/project deployment and seek workable solutions with the approval of the Industrial Services Head.
Ensure that technical support is provided to the inspection team and/or client.
Work with the inspector and report reviewer for the timely completion of the reports.
Track the timeliness of inspection and job reports and ensure that service invoice are timely issued and submitted to the client along with the report.
Maintain job files and other quality records.
Conduct ocular inspection and/or aid the inspection team during peak activities as needed.
Conduct regular Operational Integrity and Operational Level audits for jobs/projects.
At all times, adopt a safe behavior by exercising due regard for the health and safety of SGS employees and clients, in line with SGS policies and procedures.
At all times, comply with SGS Code of Integrity and Professional Conduct.
Performs other related duties as may be assigned either in collaboration or departmental goals or for
his/her personal or professional training, education, or development as programmed by his/her immediate superior.
Complies with the QHSE policies

Qualifications

College graduate, preferably with background in engineering (civil, industrial, mechanical)

Additional Information

Required Skills

Knowledge in the supply chain for energy, oil & gas, construction, and/or manufacturing industries/sectors (stakeholders, trends/shifts, competition, processes, regulations & guidelines, etc.)
Has good communication and interaction skills and is a team-player.
Core (Integrity, Work Standard, Customer Service Orientation, Communication), Professional/Technical Knowledge, Functional (Organization skill, Analysis/Problem Assessment, Attention to Details/ Quality orientation, and Judgement/ Problem-solving), Leadership and Management Skills
Ability to adopt and adapt a flexible approach to effectively strategize and act to a fast-phased changing environment
Knowledge computer applications e.g. Word, Excel, PPT, PDF and willing to learn in utilizing CRM tool e.g. Salesforce
Customer service-oriented
Has sense of accountability
Has integrity
Willing to learn and grow
Has analytical skills, attention to details, and problem-solving abilities
Has leadership and management skills
Fluent in English and Filipino (both written and verbal)

Skills Required

College graduate
Background in engineering (civil, industrial, mechanical)
Knowledge of supply chain for energy, oil & gas, construction, and/or manufacturing industries
Good communication and interaction skills; team player
Core professional and functional competencies (integrity, customer service orientation, organization, analysis, attention to detail, judgment/problem-solving)
Ability to adapt to fast-paced changing environments
Proficiency with computer applications (Word, Excel, PowerPoint, PDF)
Willingness to learn and use CRM tools (e.g., Salesforce)
Customer service orientation, accountability, and integrity
Analytical skills, attention to detail, and problem-solving abilities
Leadership and management skills
Fluent in English and Filipino (written and verbal)
Compliance with QHSE policies and SGS Code of Integrity and Professional Conduct

SGS Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SGS and has not been reviewed or approved by SGS.

Healthcare Strength — Core medical, dental, and vision coverage is part of the U.S. package and is generally viewed as adequate even if not standout. Company information also underscores healthcare coverage as a standard element of the offering.
Retirement Support — A 401(k) is commonly included in the U.S., and group disclosures reference post‑employment benefit plans in select regions. These components provide a baseline of retirement security beyond core pay.
Strong & Reliable Incentives — Annual incentive/bonus structures are part of the compensation mix and cited positively in some regions and roles. Punctual pay is also highlighted as a plus.