Floworks is a leading, privately held specialty industrial supplier of flow control products, as well as a provider of technical solutions to the industrial and high purity end markets. Headquarters in Houston, Texas, Floworks is dedicated to delivering exceptional products, expertise, and service to its customers.
Job Information
We are seeking a dynamic Operations Coordinator to play a pivotal role in our organization's day-to-day operations. The Operations Coordinator plays a vital role in ensuring the efficient and effective operation of various processes within the organization, with a strong emphasis on providing exceptional customer service, follow-up, warehouse coordination, and comprehensive supply chain management. If you are an organized and detail-oriented individual with a passion for operational excellence, customer satisfaction, and warehouse coordination, we encourage you to apply for this position and help drive our organization's success.
Key Responsibilities
- Warehouse Coordination:
- Coordinate and facilitate warehouse operations to ensure efficiency and productivity
- Oversee the management of inventory, storage, and distribution within the warehouse
- Collaborate with different teams to gather information, provide updates, and resolve warehouse-related issues
- Implement and maintain safety protocols and best practices within the warehouse to ensure a secure working environment
- Resource Management:
- Manage and allocate resources, including personnel, equipment, and materials, to meet operational needs
- Monitor resource utilization and recommend adjustments as necessary
- Customer Service and Follow-Up:
- Assist sales personnel to ensure exceptional customer service
- Perform follow-up to ensure timely shipment of materials
- Resolve customer service issues promptly and effectively
- Track open sales orders and ensure their fulfillment
- Freight Management:
- Oversee the logistics of inbound and outbound freight shipments
- Ensure timely and cost-effective transportation of goods, optimizing freight routes, carriers, and delivery schedules
- Manage the filing and resolution of freight claims
Qualifications:
- 8 or more years of work experience leading/managing an operations organization and collaborating with other operations functions
- Epicor 21 (P21) skills highly desirable
- Proven experience in operations coordination or a similar role
- Strong organizational skills with the ability to manage multiple tasks simultaneously
- Excellent communication and interpersonal skills
- Proficiency in using relevant software and tools for data analysis and reporting
- Attention to detail and a commitment to quality
- Ability to work well in a team and adapt to a fast-paced environment
- Knowledge of freight logistics and experience in handling freight claims
Physical Demands
- Frequently required to stand
- Frequently required to walk
- Continually required to sit
- Continually required to utilize hand and finger dexterity
- Occasionally balance, bend, stoop, kneel or crawl
- Continually required to talk or hear
- Continually utilize visual acuity to read technical information and/or use a keyboard
- Occasionally required to lift/push/carry items up to 25 pounds
- Occasionally work near moving mechanical parts
- Occasionally exposure to outside weather conditions
- Occasionally loud noise (examples: shop tool noises, electric motors, moving mechanical equipment)
Work Environment
This role operates in a professional office environment with flexibility for hybrid work. Standard office equipment such as computers, phones, and printers are used. Occasional visits to warehouses or operational sites may be required.
The Perks of Working Here
FloWorks offers a competitive benefits package designed to support your health, financial well-being, and work-life balance. Highlights include:
- Medical, Dental & Vision Insurance with multiple plan options
- Company-paid Life and Disability Insurance
- 401(k) with company match
- Health Savings & Flexible Spending Accounts
- Supplemental coverage (Accident, Critical Illness, Hospital Indemnity)
- Employee Assistance Program (includes 3 free counseling sessions)
- Identity Theft Protection at discounted rates
This information indicates the general nature and level of work performed by associates in this role. It is not designed to contain a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this role. This description supersedes any previous or undated descriptions for this role. Management retains the right to add or change the duties of the position at any time. Questions about the duties and responsibilities of this position should be directed to the reporting Manager or Human Resources.
FloWorks is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or protected veteran status. Committed to fostering a culture where every individual is valued and empowered to contribute to shared success.
FloWorks participates in the US Government’s E-Verify program.
Skills Required
- 8 or more years of work experience leading or managing an operations organization and collaborating with other operations functions
- Proven experience in operations coordination or a similar role
- Strong organizational skills with the ability to manage multiple tasks simultaneously
- Excellent communication and interpersonal skills
- Proficiency in relevant software and tools for data analysis and reporting
- Attention to detail and commitment to quality
- Ability to work well in a team and adapt to a fast-paced environment
- Knowledge of freight logistics and experience handling freight claims
- Epicor 21 (P21) skills
What We Do
FloWorks goes to market as through its legacy brands of Sunbelt Supply, Oliver Equipment Company, Genesis Systems Inc., SemiTorr Group, Triple S, and Flotech. We operate 50+ strategically located facilities that service the major industrial markets of North America and Asia. Our strong local presence serving customers in these geographic regions enables us to reduce order response time, provide a high level of service and establish long-term customer relationships. Our principal products include manual valves, valve automation, valve controls, safety relief valves, specialty PFF (Pipe, Fittings, and Flanges), pumps, and other rotating equipment. Value-added services include field services, valve automation and actuation, and consulting for systems and process optimization. Our core global markets include the chemical, power, marine, agriculture, semiconductors, pharmaceuticals, pulp and paper, food and beverage, renewables, and many more industrial market segments.
