Who are we
At Knight Frank, we work responsibly in partnership to enhance people’s lives and environments. Founded in 1896 and headquartered in London, UK, Knight Frank is one of the world's leading independent real estate consultancies. Founded in 1896, Knight Frank was registered as Knight Frank LLP a Limited Liability Partnership, on 3 November 2003, registered in England & Wales at 55 Baker Street, London, W1U 8AN with the registered number of OC305934.
In over 50 Markets, 600+ Offices, 20,000+ People, 1 Global Network.
At the heart of all we do are our Clients. A relationship built on trust is vital. As trusted partners in property, we act with integrity and care, understanding our clients’ unique needs and consistently thinking about the bigger picture to provide personalised, clear and considered advice across all areas of property. Through our deep understanding of key markets and sectors – both emerging and established – we are dedicated to meeting and exceeding their property goals.
A true partnership is a balanced one, and our People are passionate about, and committed to, making our business inclusive and diverse. We give every individual the space and opportunity to perform at their best and be recognised for the immense value they bring. We empower everyone to have autonomy in their role and encourage them to use their voice in how we can make a positive impact as a firm and shape the future of real estate, the built environment and the impact on the communities we serve. Our collaborative and engaged teams provide excellent and dedicated client service. In our workplace, opinions are respected, everyone is invited to contribute to the success of our business and innovation, and new ideas are celebrated.
In 2021 we celebrated our 125th anniversary and set out Our Desired Future, cemented in three pillars: People Potential, Client Centricity and always Creating our Future, together. Learn more about what sets us apart here.
About The Role
Knight Frank is looking to hire an Operations Coordinator (Office Manager/PA to office head) to assist the Sales Team in the Oxford office.
The role is based in our award-winning and market-leading Summertown office, with some scope for flexible working. Parking will be provided if required.
About the role
The Oxford office is a dynamic and busy environment that covers both the City and Country residential sales markets. This role would be well suited to somebody who has had previous experience in an administrative or coordinator-type role, who thrives off being highly organised and enjoys reacting and prioritising to a changing workload. You will be helping to manage a fast-paced, professional team and will be a part of a close-knit, highly supportive operational team.
Reporting to the Office Head, you would be responsible for a variety of tasks to support our team, including;
- Providing an exceptional customer experience
- Assisting in answering incoming calls
- Assisting with the onboarding of clients and properties and work with our sales team in the promotion of property. You will have the opportunity to visit our prime and unique houses
- Database organisation and maintenance, alongside management of compliance systems
- Accounts responsibilities including the generation of sales invoices, submitting monthly timesheets, expenses and reconciling figures monthly
- Preparing reports for weekly and monthly meetings
- Being a trouble shooter with system processes and procedures
- Carrying out monthly reporting to assist with performance monitoring
- Assisting in the creation of property brochures, e-marketing and social media campaigns
- Collaborating with our Operations team in the region and across the Cotswolds, along with our national offices
- Arranging office events
- Attending out of office regional meetings and company-sponsored events
- Assisting in the relevant health & safety protocols and manage office facilities including office equipment, IT and arranging works/contractors when required
Particular Aptitudes/Skills Required
- Office management and/or PA experience preferable
- Flexibility, adaptability and a co-operative attitude
- Calm under pressure
- Excellent standard of English grammar and spelling
- Diligent and efficient
- Strong attention to detail
- Self-motivated
- Team player
Competitive salary
Please note: this is a Direct Search led by Knight Frank. Applications from recruitment agencies will not be accepted nor will fees be paid for unsolicited CVs, even if provided by PSL agencies.
Top Skills
What We Do
At Knight Frank, we build long-term relationships, which allow us to provide personalised, clear and considered advice on all areas of property, in all key markets. We believe personal interaction is a crucial part of ensuring every client is matched to the property that suits their needs best – be it commercial or residential.
Operating in locations where our clients need us to be, we provide a worldwide service that’s locally expert and globally connected.
Inspired teams naturally provide excellent and dedicated client service. Therefore, we’ve created a workplace where opinions are respected, where everyone is invited to contribute to the success of our business and where they’re rewarded for excellence. The result is that our people are more motivated, ensuring your experience with us is the best that it can be.
At Knight Frank, we value our vibrant online community and appreciate your active participation on our social channels. We strive to maintain a safe, respectful, and inclusive environment for all users. Please adhere to the following guidelines to ensure a positive experience for everyone:
- We encourage and welcome your comments and feedback, however, they should be shared in a constructive, respectful manner.
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Our moderators reserve the right to remove any content and any user who violates these guidelines that are intended to maintain a welcoming and respectful community.
Thank you for being a valued member of the Knight Frank community.
