Operations Coordinator, Indirect Business Office & Engagement

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Dearborn, MI, USA
Hybrid
84K-166K Annually
Junior
Automotive
The Role
Coordinates global Indirect Supply Chain business office operations, governance, communications, engagement, learning and development, policy procedures, stakeholder relationships, and cross-functional initiatives. Maintains the organization’s rhythm of business, manages meetings and resources, supports supplier and employee engagement, oversees knowledge materials, and translates policy changes into actionable procedures. The role also uses data insights and Microsoft technologies to support strategic recommendations and organizational effectiveness.
Summary Generated by Built In

We made history and now we work to transform the future – for our customers, our communities and our families. You'll see your work on the road every day, helping people move freely and pursue their dreams. At Ford, you can build more than vehicles. Come build what matters.

The Ford Purchasing team adds critical value to the entire organization. You’ll help us source the highest quality parts and services from around the globe while ensuring optimal cost and on-time delivery. You’ll also contribute to establishing a robust supply chain so that we can continually produce the vehicles our customers want.

In this position... 

The Operations Coordinator, Indirect Business Office & Engagement, serves as the central coordination point for the global Indirect Supply Chain organization. This role leads business office operations, organizational communications, employee and supplier engagement, learning and development, and cross-functional coordination activities that support the organization's strategic priorities.

Acting as the primary interface between leadership, employees, suppliers, business partners, and Supply Chain Center of Excellence teams, the position ensures effective communication, operational alignment, and execution of key organizational initiatives. The role is responsible for maintaining the organization's rhythm of business, strengthening stakeholder relationships, driving employee engagement and capability development, and providing oversight of business office processes and special projects. 

Responsibilities

What you'll do...

Business Office Operations

  • Lead the day-to-day operations of the Indirect Supply Chain Business Office.
  • Manage the business governance, including key meetings, operational reviews, communications, and recurring activities.
  • Coordinate business office processes, resources, tools, and organizational support activities.
  • Serve as the intake and coordination point for cross-functional requests, initiatives, and special projects. 

Policy & Procedure Governance

  • Develop, and maintain policies, procedures, and standard work documentation, ensuring alignment with enterprise governance and compliance requirements.
  • Serve as the central point of accountability for policy version control
  • Partner with cross-functional teams to ensure control standards.
  • Translate policy changes into clear, actionable procedures and communicate updates to impacted stakeholders in coordination with the Communications & Engagement function.

 

Communications & Engagement

  • Develop and execute internal communication strategies that support organizational priorities and change initiatives.
  • Lead employee engagement activities, organizational events, and leadership communications.
  • Coordinate supplier engagement activities, including supplier town halls and enterprise-wide initiatives.
  • Ensure consistent and professional experience for internal and external stakeholders engaging with Indirect Supply Chain. 

Learning & Organizational Effectiveness

  • Lead onboarding, learning and development, and organizational capability-building activities.
  • Maintain key organizational resources, knowledge management tools, and employee support materials.
  • Drive assessment of capabilities and Indirect development strategy

Stakeholder & Relationship Management

  • Serve as a primary point of contact and representative of the Indirect Supply Chain organization.
  • Build and maintain strong relationships with leadership, employees, suppliers, business partners, and Center of Excellence teams.
  • Facilitate alignment across stakeholders and ensure effective coordination of organizational priorities.
  • Represent Indirect Supply Chain in cross-functional initiatives and enterprise forums. 

Qualifications

  • Experience in program management, business operations, communications, organizational effectiveness, or a related field.
  • Strong stakeholder management and relationship-building skills.
  • Excellent written and verbal communication abilities.
  • Experience leading cross-functional projects and initiatives.
  • Ability to manage multiple priorities in a fast-paced environment.
  • High Proficiency with Microsoft Office tools, collaboration platforms, and presentation development.
Qualifications

You'll have...
Minimum

  • Bachelor's degree or equivalent
  • 2 + years of proven proficiency in Microsoft Office Suite with the ability to create presentations, analyze data, and develop business communications.
  • 2+ years of experience utilizing data analytics and insights to drive strategic recommendations and business outcomes.
  • Strong foundation in strategy, program management, or business operations.
  • Self-driven learner with a demonstrated interest in expanding technical capabilities through tools such as Power Apps, Power BI, and related Microsoft technologies.

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:
• Immediate medical, dental, vision and prescription drug coverage
• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
• Vehicle discount program for employees and family members and management leases
• Tuition assistance
• Established and active employee resource groups
• Paid time off for individual and team community service 
• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day 
• Paid time off and the option to purchase additional vacation time.

This position is a range of salary grades 7-8 and ranges from $84,480-$166,200.

For more information on salary and benefits, click here: https://fordcareers.co/GSR

Visa sponsorship is not available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States.

Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.

This position is hybrid with a requirement to be onsite four or more days per week.

#LI-Hybrid
#LI-TS3

Skills Required

  • Bachelor's degree or equivalent
  • At least 2 years of proficiency with Microsoft Office Suite, including presentations, data analysis, and business communications
  • At least 2 years of experience using data analytics and insights to drive strategic recommendations and business outcomes
  • Strong foundation in strategy, program management, or business operations
  • Strong stakeholder management and relationship-building skills
  • Excellent written and verbal communication abilities
  • Experience leading cross-functional projects and initiatives
  • Ability to manage multiple priorities in a fast-paced environment
  • Interest in expanding technical capabilities through Power Apps, Power BI, and related Microsoft technologies
  • High proficiency with collaboration platforms and presentation development

Ford Motor Company Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Ford Motor Company and has not been reviewed or approved by Ford Motor Company.

  • Healthcare Strength Medical, dental, and vision coverage start on day one with options that include zero-premium plans, free mental health support, and wellness resources. For represented hourly employees, health plans are described as low-cost with strong coverage value.
  • Retirement Support A 401(k) with company match and additional company contributions is available from day one, alongside life and disability coverage. Pension eligibility in certain situations and financial-planning support reinforce long‑term security.
  • Parental & Family Support Paid parental leave, fertility, surrogacy, and adoption benefits, plus a ramp‑up program for returning parents, reflect a family‑focused package. Flexible Family Care days and generous time‑off options help address short‑term caregiving and personal needs.

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The Company
HQ: Dearborn, MI
175,633 Employees
Year Founded: 1903

What We Do

Ford is a global company with shared ideals and a deep sense of family. From our earliest days as a pioneer of modern transportation, we have sought to make the world a better place – one that benefits lives, communities and the planet. We are here to provide the means for every person to move and pursue their dreams, serving as a bridge between personal freedom and the future of mobility. In that pursuit, our 186,000 employees around the world help to set the pace of innovation every day.

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