Operations Coordinator - Dublin

Posted 4 Days Ago
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Dublin, IRL
In-Office
Mid level
Beauty
The Role
Leads back-of-house operations in a Tiffany store, including order fulfillment, inventory management, stock transfers, cycle counts, payment processes, shipping, and store opening and closing. Supports client service, store presentation, operational KPIs, compliance, team initiatives, and sales goals. Acts as key holder and manager on duty when needed, while helping implement operational improvements and maintain a luxury client experience.
Summary Generated by Built In

Overview
As members of the Operations Team, we celebrate and cherish our clients by making sure they live the most seamless and personalized experiences. We uphold the utmost standards of operational excellence, always maintaining a neat & organized store and overseeing all retail & stock operations.

Responsibilities:

The Operations Coordinator takes the lead by performing all back of house operations in a Tiffany store. The Operations Coordinator has a passion for providing excellent client service and partners with store leadership on key initiatives which supports the team and drives sales goals. The Operations Coordinator is a key holder who acts as a manager on duty when a manager is unavailable. Duties include coordinating order fulfillment, managing inventory, coordinating client service activities, and may open and close the store.

Thoughtful 

Deliver unparalleled service and results that uphold the standards of excellence and luxury etiquette
Achieve store operational excellence KPIs and support team compliance with Tiffany and LVMH procedures
Contribute to pristine store presentation and support the team with effective operational organization on all services to deliver an elevated experience (e.g., hospitality, personalization, service, catering, gifting, etc.) 
Be accountable for implementing the most effective operations, stock management and transfers movements, including cycle counts and inventories; support with various payment processes and security (omnichannel, service, cash etc.)
Support store opening / closing procedures (key holders)
Contribute to an inclusive and supportive team environment, centered on the belief that People Make the Difference.

Curious

Leverage knowledge and passion for the Tiffany & Co. brand to support Client Advisors, curate memorable experiences, handle ad-hoc requests seamlessly
Connect with clients and teams by asking strategic questions and establishing lasting relationships 
Display professionalism and exercise agility, adapting behavior and implementing feedback, appropriately

Optimistic

Exercise resilience through new challenging assignments and celebrate innovation when adopting new ways of working 
Exhibit a positive, ambitious and collaborative attitude, instilling an inclusive team culture of Joy
Propose effective improvements to Store Leadership when facing challenges / seeing opportunities, support new operational tools & systems rollout and team adoption

Qualifications:

Required Qualifications:

  • Must currently be based in and hold authorisation to work in the Republic of Ireland.
  • 2-3 years of prior retail experience in retail operations with comprehensive knowledge of merchandising, client service, administration and shipping.
  • Strong Analytical skills.
  • Proficient in Microsoft Word and Excel.
  • Ability to work retail store hours as necessary, including nights, weekends and holidays.
  • Organized and detail oriented.
  • Flexibility to perform different tasks based on day-to-day business needs.

Preferred Qualifications:

  • A college/university degree.
  • Graduate Gemologist degree or previous Gemological Institute of America (GIA) course work.

Skills Required

  • Currently based in and authorized to work in the Republic of Ireland
  • 2-3 years of prior retail operations experience
  • Comprehensive knowledge of merchandising, client service, administration, and shipping
  • Strong analytical skills
  • Proficiency in Microsoft Word and Excel
  • Ability to work retail store hours, including nights, weekends, and holidays
  • Organized and detail-oriented
  • Flexibility to perform different tasks based on business needs
  • College or university degree
  • Graduate Gemologist degree or previous Gemological Institute of America coursework

Tiffany & Co. Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Tiffany & Co. and has not been reviewed or approved by Tiffany & Co..

  • Parental & Family Support Paid parental leave and family-building supports such as adoption and surrogacy assistance are prominently featured. Additional paid family-care leave and supportive policies reinforce a family-forward package.
  • Healthcare Strength Core medical, dental, and vision coverage is emphasized as part of the standard offering. Inclusive coverage elements and health-related reimbursements are referenced in company materials.
  • Wellbeing & Lifestyle Benefits A holistic “My Tiffany” well-being ecosystem spans mental, emotional, physical, and financial support. A strong employee purchase program and charitable matching through Tiffany Cares add distinctive lifestyle value.

Tiffany & Co. Insights

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The Company
HQ: New York, NY
9,305 Employees
Year Founded: 1837

What We Do

In 1837 Charles Lewis Tiffany founded his company in New York City where his store was soon acclaimed as the palace of jewels for its exceptional gemstones. Since then TIFFANY & CO. has become synonymous with elegance, innovative design, fine craftsmanship and creative excellence. During the 20th century fame thrived worldwide with store network expansion and continuous cultural relevance, as exemplified by Truman Capote’s Breakfast at Tiffany’s and the film starring Audrey Hepburn. Today, with more than 13,000 employees, TIFFANY & CO. and its subsidiaries design, manufacture and market jewelry, watches and luxury accessories – including more than 5,000 skilled artisans who cut diamonds and craft jewelry in the Company’s workshops, realizing its commitment to superlative quality. The Company operates more than 300 TIFFANY & CO. retail stores worldwide as part of its omni-channel approach. To learn more about TIFFANY & CO. as well as its commitment to sustainability, please visit tiffany.com.

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