Operations Coordinator, Clinical Services

Posted Yesterday
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West Point, PA, USA
In-Office
87K-137K Annually
Entry level
Artificial Intelligence • Pet • Software
The Role
Support laboratory animal resources for preclinical drug development: oversee animal care and records, assist training and staffing, manage husbandry equipment, perform minor technical lab duties, ensure regulatory compliance (USDA, NIH Guide, GLP), assist equipment/process validation, and collaborate with research teams to support in vivo studies.
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Job Description

The Clinical Services scientist position under the guidance of a West Point laboratory animal resources  husbandry operations, works to provide world class animal care to impact drug development and discovery and improve human health.

With minimal direction and in compliance with departmental Standard Operating Procedures, our Research & Development Division study requirements, as well as applicable regulations and guidelines to include USDA regs, NIH Guide and, Good Laboratory Practices, this position oversees the details of animal care and related activities of Laboratory Animal Resources, to include indirect guidance of animal care workers. Has responsibility to assist with the training, development, assignment coordination and safety of hourly personnel. Contributes to making work assignments, ensuring completion and quality, and administers personnel policies. Ensures that quality support of research laboratory animal programs is a team effort between LAR, research staff and other support organizations.  Collaborates across projects; communicates work related information to project teams: some contacts outside the department / company; may represent functional group on department teams or committees. Independently carries out minor technical duties related to laboratory practices, supplies organization, and laboratory records management.

Contributions include:

  • Contributes to interdepartmental collaborations with other members of our Research & Development Division community.

  • Assists with managerial reports as required (census, facility records)

  • Communicates effectively, both verbal and written, with departmental and research staff.

  • Assumes an assistant role in training of departmental staff in specific activities.

  • Provides guidance to husbandry staff in conjunction with line management.

  • Assists with the processing of orders of animals to meet research needs.

  • In collaboration with other LAR personnel assists with the development and implementation of equipment and process validation programs. This includes but is not limited to, the validation of sanitation procedures, water testing, airborne particulate analysis, and temperature and light level testing and validation.  

  • Maintains animal source and transaction records in compliance with our Company, state and federal requirements. Assists with development, implementation, and monitoring of SOPs for daily activities.

  • Manages husbandry equipment including rack washers, bottle washers, Tunnels washers, automated bedding systems and bulk sterilizers, and trains employees in their operation.

  • Is included in rotational weekend and holiday duty.

Education Minimum Requirement:  

  • Required: Candidate must have completed a minimum of a bachelor’s degree in Biology, Chemistry, or a related in vivo field by June 2027

  • This is a full-time position with a start date in June 2027

Required Experience and Skills**:

  • Experience in a Research / in vivo field; functional in-person internship / job shadow experience will be considered

Preferred Education, Experience and Skills:

  • Preferred: MS in Biology or related in vivo field

  • 5 year experience in a Research Laboratory in vivo management

  • ALAT, AAALAS certification

Required Skills:

Animal Handling, Animal Husbandry, Animal Science, Animal Welfare, Biotechnology Research, Data Recording, Detail-Oriented, Drug Development, Equipment Validations, Ethical Standards, GLP Regulations, In Vivo Studies, Laboratory Animal Medicine, Laboratory Documentation, Laboratory Techniques, Laboratory Testing, Process Validation, Registered Laboratory Animal Technologist (RLATG), Researching, Technical Knowledge, Training and Development, Use of Laboratory Equipment, Veterinary Research

Preferred Skills:

Current Employees apply HERE

Current Contingent Workers apply HERE

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.

As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics.  As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities.  For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

EEOC Know Your Rights

EEOC GINA Supplement​

We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.

Learn more about your rights, including under California, Colorado and other US State Acts

The salary range for this role is

$87,300.00 - $137,400.00

This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs.

The successful candidate will be eligible for annual bonus and long-term incentive, if applicable.

We offer a comprehensive package of benefits.  Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits.

You can apply for this role through https://jobs.merck.com/us/en (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting.

San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance

Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance

Search Firm Representatives Please Read Carefully 
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company.  No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. 

Employee Status:

Regular

Relocation:

No relocation

VISA Sponsorship:

No

Travel Requirements:

No Travel Required

Flexible Work Arrangements:

Not Applicable

Shift:

Not Indicated

Valid Driving License:

No

Hazardous Material(s):

N/A

Job Posting End Date:

08/14/2026

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Skills Required

  • Bachelor's degree in Biology, Chemistry, or related in vivo field by June 2027
  • Experience in a Research / in vivo field (internship or job shadowing considered)
  • Registered Laboratory Animal Technologist (RLATG)
  • Knowledge of and compliance with USDA regulations, NIH Guide, and Good Laboratory Practices (GLP)
  • Animal handling, animal husbandry, and animal welfare expertise
  • Experience with husbandry equipment operation and management (rack washers, bottle washers, automated bedding systems, bulk sterilizers)
  • Experience with equipment and process validation (sanitation, water testing, particulate analysis, temperature/light validation)
  • Training, development, and coordination of hourly personnel; ability to provide guidance to husbandry staff
  • Strong written and verbal communication, laboratory documentation, and data recording skills
  • U.S. and Puerto Rico residency (applicants must be residents)
  • ALAT or AAALAS certification
  • Master's degree in Biology or related in vivo field
  • 5 years' experience in research laboratory in vivo management
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The Company
HQ: Netanya
349 Employees
Year Founded: 1948

What We Do

MSD Animal Health Technology Labs specializes in the development of animal health management solutions. We are a multidisciplinary product company, a diverse team of ~450 closely collaborating scientists, AI experts, software, hardware, and mechanical engineers… working alongside veterinarians and other animal experts. Our passion? Shaping the future of animal health and well-being (for much better!). Our products and platforms identify trends and predict the likelihood of health outcomes for HUNDREDS of MILLIONS of animals each year, from pets, to poultry, farm animals, and even fish. We provide actionable insights for veterinarians, farmers, and producers, changing the way people care for animals in 150 markets. So, if you’re looking to work in a company that combines pioneering science and technology, dedicated colleagues, and animals, you’ll find it all here – come join us! Visit our website: https://www.msd-animal-health.com/animal-health-intelligence/technology-labs/

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