Business Technology Solutions Consultant - Supply Chain and Agentic AI

Posted Yesterday
9 Locations
Hybrid
160K-177K Annually
Senior level
Artificial Intelligence • Healthtech • Professional Services • Analytics • Consulting
Where passion changes lives
The Role
Lead end-to-end delivery of custom technology solutions across supply chain functions (planning, manufacturing, warehouse, logistics, merchandising). Define architectures and roadmaps, identify agentic AI use cases, guide development/testing/deployment, lead cross-functional teams, manage scope/timelines/budgets, and run client workshops to translate technical solutions into business outcomes.
Summary Generated by Built In
ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by bringing together data, science, technology and human ingenuity to deliver better outcomes for all. Here you'll work side-by-side with a powerful collective of thinkers and experts shaping life-changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client-first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning, bold ideas, courage and passion to drive life-changing impact to ZS.
ZS's Technology group focuses on scalable strategies, assets and accelerators that deliver to our clients enterprise-wide transformation via cutting-edge technology. We leverage digital and technology solutions to optimize business processes, enhance decision-making, and drive innovation. Our services include, but are not limited to, Digital and Technology advisory, Product and Platform development and Data, Analytics and AI implementation.
This role sits at the intersection of technology delivery, supply chain operations, and agentic AI. You'll work across planning, CMC and manufacturing, warehouse and distribution, logistics, and merchandising, designing tailored solutions rather than implementing off-the-shelf software.
What you'll do:
  • Lead the end-to-end delivery of custom technology solutions.
  • Turn complex business needs into clear architectures, road maps, and implementation plans.
  • Build solutions across planning, manufacturing, inventory, warehouse, distribution, logistics, and merchandising.
  • Identify high-value agentic AI use cases for decision support, automation, exception management, and workflow orchestration.
  • Guide solution architecture, development, testing, deployment, and adoption.
  • Lead cross-functional teams spanning business, engineering, data, analytics, and AI.
  • Own project scope, timelines, risks, budgets, and stakeholder alignment.
  • Ensure solutions are scalable, secure, resilient, and integrated with client systems.
  • Run client workshops and translate technical ideas into clear business outcomes.
  • Contribute to prototypes, demonstrations, thought leadership, and new solution development.

What you'll bring:
  • Bachelor's or master's degree in computer science, engineering, information systems or a related field.
  • Five or more years of experience in technology delivery, digital transformation, or custom solution development.
  • A track record of leading complex, cross-functional technology initiatives.
  • Experience in supply chain planning, CMC, manufacturing, warehouse, distribution, logistics, merchandising, or related operations.
  • Experience building tailored solutions, not just implementing packaged software.
  • Working knowledge of generative AI, agentic AI, intelligent automation, or AI-enabled workflows.
  • Experience with AWS, Azure, or Google Cloud.
  • Knowledge of data integration, APIs, analytics, automation, and modern application architecture.
  • Strong problem-solving, project leadership, communication, and stakeholder management skills.
  • Consulting experience is a plus, but not required. We also welcome candidates from internal technology strategy, supply chain technology, digital transformation, enterprise technology, or operations technology roles.
  • Fluency in English
  • Client-first mentality
  • Intense work ethic
  • Collaborative spirit and problem-solving approach

Additional skills:
  • You connect business problems, data, and technology.
  • You move easily between strategy and execution.
  • You thrive in fast-moving, ambiguous environments.
  • You can lead global, distributed teams.
  • You are comfortable working with senior business and technology stakeholders.

How you'll grow:
  • Cross-functional skills development & custom learning pathways
  • Milestone training programs aligned to career progression opportunities
  • Internal mobility paths that empower growth via s-curves, individual contribution and role expansions

Perks & Benefits:
At ZS, your growth matters. We offer a comprehensive total rewards package that supports your health and well-being, financial future, time away, and professional development. With robust skills-building programs, multiple career progression paths, internal mobility, and a deeply collaborative culture, you'll have the opportunity to do meaningful work, expand your capabilities, and thrive as part of a global community. For details on total rewards in United States , visit ZS US office locations | Where we work | ZS .
Hybrid working model:
We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on-site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face-to-face connections.
Travel:
Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client-facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures.
Considering applying?
At ZS, we honor the visible and invisible elements of our identities, personal experiences, and belief systems-the ones that comprise us as individuals, shape who we are, and make us unique. We believe your personal interests, identities, and desire to learn are integral to your success here. We are committed to building a team that reflects a broad variety of backgrounds, perspectives, and experiences. Learn more about our inclusion and belonging efforts and the networks ZS supports to assist our ZSers in cultivating community spaces and obtaining the resources they need to thrive.
If you're eager to grow, contribute, and bring your unique self to our work, we encourage you to apply.
ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law.
Work Authorization:
This position is not eligible for visa sponsorship. Candidates must have authorization to work in the United States that does not now or in the future require employer sponsorship.
To complete your application:
An on-line application, including a full set of transcripts (official or unofficial), is required to be considered.
NO AGENCY CALLS, PLEASE.
Find Out More At:
www.zs.com
Salary: $160,000.00 - $177,000.00

Skills Required

  • Bachelor's or master's degree in computer science, engineering, information systems or related field.
  • Five or more years of experience in technology delivery, digital transformation, or custom solution development.
  • Track record of leading complex, cross-functional technology initiatives.
  • Experience in supply chain planning, CMC, manufacturing, warehouse, distribution, logistics, merchandising, or related operations.
  • Experience building tailored technology solutions (not just implementing packaged software).
  • Working knowledge of generative AI, agentic AI, intelligent automation, or AI-enabled workflows.
  • Experience with AWS, Azure, or Google Cloud.
  • Knowledge of data integration, APIs, analytics, automation, and modern application architecture.
  • Strong problem-solving, project leadership, communication, and stakeholder management skills.
  • Fluency in English.
  • Authorization to work in the United States without employer sponsorship (no visa sponsorship).
  • Willingness and ability to travel for client-facing engagements as needed.
  • Consulting experience
  • Ability to lead global, distributed teams and work with senior stakeholders.
  • Client-first mentality, intense work ethic, collaborative spirit.

What the Team is Saying

Ash Easwar
Suzanne Boyan
Kristina Sambucci
Callum Brazier
Michelle Lu
Mike Vula
Mina Labib
Judith Kulich
Anna Simon
Rachana Late
Bazgha Qutab
Ayush Kataria
Carolina Blanco
Kumar Ritwik
Emily Reynolds
Mahmood Majeed
Mahmood Majeed
Bazgha Qutab
Mahmood Majeed

ZS Compensation & Benefits Highlights

  • Healthcare Strength Comprehensive medical, dental and vision coverage is paired with mental-health support via Workplace Options, with caregiving supports through partners like Bright Horizons and Milk Stork. The health plan is presented as a standout perk in the package.
  • Parental & Family Support Family-forming support spans fertility, adoption and surrogacy assistance, alongside paid Family Leave of 10 weeks plus an additional 6 weeks paid maternity leave for birth mothers (up to 16 weeks). Services like Milk Stork and back-up care strengthen support for caregiving and travel needs.
  • Inclusive Benefits Coverage Published LGBTQIA+-inclusive benefits include transgender-inclusive care and HIV services, plus domestic-partner eligibility. Inclusive policies are explicitly documented across U.S. benefits materials.

ZS Insights

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The Company
HQ: Evanston, IL
15,000 Employees
Year Founded: 1983

What We Do

ZS is a management consulting and technology firm that partners with companies to improve life and how we live it. We transform ideas into impact by bringing together data, science, technology and human ingenuity to deliver better outcomes for all. Founded in 1983, ZS has more than 15,000+ employees in over 40 offices worldwide.

Why Work With Us

ZS is home to passionate people who embrace innovative thinking, collaboration and a client-first mindset. Welcome to a company where new ideas are celebrated, curiosity is welcomed, learning opportunities are abundant and colleagues become lifelong connections.

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About our Teams

ZS Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

The Flexible & Connected model is our ZS standard. ZSers decide where it makes the most sense for them to work each day given client or teamwork.

Typical time on-site: 3 days a week
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HQEvanston (Global HQ)
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