Operations Coordinator - ATM Network

Posted 8 Days Ago
Be an Early Applicant
Casablanca, MAR
In-Office
Senior level
Fintech • Payments • Financial Services
The Role
As an Operations Coordinator, you'll manage ATM operations, coordinate with service providers, analyze performance, and ensure fault resolution. You'll also train local staff and verify invoices while supporting the operations team.
Summary Generated by Built In

At Euronet, we don't just build solutions - we shape the future of how the world moves money as a global leader in payments processing and cross-border transactions. From mobile wallets and card issuing to real-time payment platforms, our products drive digital transformation in 160+ countries.

We are looking for a communicative and passionate Operations Coordinator, to support and oversee the Operations activities of our ATM Network throughout Casablanca, Morocco.

The successful candidate will join the team in Morocco and be part of a Global Operations organization.

Your life @Euronet

As a #Euronetter, you will be part of a truly human-centered culture built on trust, respect and cooperation. Your contributions will be recognized, and your growth supported through meaningful career development opportunities.

Perks & Benefits That Matter

  • Competitive compensation package
  • Annual performance-based bonus
  • Top-of-the-line tools and equipment
  • Hybrid working model
  • Career development and annual performance review
  • Opportunity to work in a dynamic, stable, and international environment

How You 'll Make an Impact

  • Monitor the ATMs in operation and make sure that any faults will be rectified as quickly as possible by the service providers.
  • Be the Contact person for the on-site engineers/technicians and support them in solving potential problems.
  • Coordinate with 3rd party service providers (Security, Installation, Transportation, etc.) for ATM installation and de-installation throughout Casablanca.
  • Analyze ATM network performance, suggest improvements. Generation and maintenance of KPIs and reports.
  • Invoice verification, penalties, and financial controls.
  • Visit ATM sites and train local staff when required, trainings and incidents resolution onsite and on distance (phone, mail).

What Makes You a Great Fit

  • University degree in Engineering, Supply Chain Management or IT orientation, or equivalent professional experience.
  • 5 years of experience in the Operations or Information Technology functions in such sectors, as banking, financial services, telecommunications, or retail.
  • Flexibility to travel across the country.
  • Good knowledge of Microsoft Office tools.
  • Good knowledge of English and French, both verbal and written.
  • Valid driving license.

What Will Help You Thrive

  • Good communication skills.
  • Ability to learn fast. 
  • Interpersonal, verbal, and writing skills to successfully interact with colleagues. 
  • Team spirit with the ability to work independently and take initiatives.
  • Conceptual and structured work style, problem-solving and analytical skills. 
  • Focus and dedication in delivering quality, on time and under tight deadlines.

At Euronet, we are an Equal Opportunity Employer, and all qualified applicants will receive consideration of employment without regard to race, color, religion, gender, sexual orientation, gender identity, or national origin, age, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Skills Required

  • University degree in Engineering, Supply Chain Management, or IT orientation
  • 5 years of experience in Operations or IT functions
  • Good knowledge of Microsoft Office tools
  • Good knowledge of English and French, verbal and written
  • Valid driving license
Am I A Good Fit?
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The Company
Leawood, Kansas
2,936 Employees
Year Founded: 1994

What We Do

Starting in Central Europe in 1994 and growing to a global real-time digital and cash payments network with millions of touchpoints today, Euronet (NASDAQ: EEFT) now moves money in all the ways consumers and businesses depend upon. This includes money transfers, credit/debit processing, ATMs, point-of-sale services, branded payments, currency exchange and more. With products and services in more than 200 countries and territories provided through its own brand and branded business segments, Euronet and its financial technologies and networks make participation in the global economy easier, faster and more secure for everyone

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