Part-time basis with 6-months fixed contract.
Position based in Watches & Fine Jewelry Boutique in Galleria Mall, Abu Dhabi.
CONTEXT & ENVIRONMENT
As the Watches & Fine Jewelry Operations Coordinator, you will be responsible for the boutique stock management and logistics - inventory control, shipment coordination, reporting, and quality control - while also handling administrative tasks - permits, scheduling and supplier coordination - ensuring efficient operations in line with CHANEL's standards and procedures.
KEY PARTNERS:
Reporting to the Watches & Fine Jewelry Sales Manager, the Operations Coordinator has several key partners:
Internally: Sales Assistants, Fashion Operations Manager, WFJ Business Development, Administration and Operation.
Externally: WFJ Boutiques in UAE, suppliers and vendors.
IN THIS METIER, WE ARE ENERGISED BY:
Stock Management:
- Manage the stock flow within the boutique (deliveries, transfers, special orders, stock rebalancing, reserved products).
- Coordinate WFJ logistics with Brinks, including high-value shipments and validation.
- Plan rolling inventories in compliance with the House’s strategy and events.
- Analyze inventory results and follow up on subsequent processes.
- Share stock inventory report to finance on monthly basis.
- Conduct stock quality control and report and coordinate pieces in aftersales care.
- Manage PLV and aftersales care tools stock inventory (boxes, bags, ribbons, aftersales tools).
Administration:
- Coordinate ordering of boutique supplies and reception of invoices in Coupa.
- Processing and application of police and mall permits.
- Prepare and maintain the monthly schedule in My Schedule App, including planning and managing team leaves.
- Coordinate new joiner arrivals and support induction preparation.
- Act as the main point of contact for maintenance and facility-related matters, liaising with the Store Planning team.
Boutique Operations:
- Managing the safe and back of house organization in line with CHANEL's standards.
- Ensure that all procedures are respected and followed.
- Propose and implement proactively new procedures if needed.
- Follow best practices and process in the interest of the boutique efficiency.
KEY COMPETENCIES & REQUIREMENTS:
- You have excellent organizational and planning skills, with strong analytics skills.
- You are proficient in using computer systems and digital tools.
- Your ability to react quickly together with your excellent interpersonal skills will be real assets to succeed in this position.
- Excellent spoken and written English skills is requested.
Skills Required
- Excellent organizational and planning skills
- Strong analytical skills
- Proficient in using computer systems and digital tools
- Excellent spoken and written English
- Excellent interpersonal skills and ability to react quickly
- Experience in stock management, inventory control and logistics
- Experience coordinating high-value shipments and working with Brinks
- Experience using Coupa for ordering and invoice processing
- Experience using scheduling tools (My Schedule App)
- Knowledge of boutique operations, safe and back-of-house organization
- Ability to process police and mall permits and handle facility/maintenance coordination
What We Do
CHANEL is a private company and a world leader in creating, developing, manufacturing and distributing luxury products. Founded by Gabrielle Chanel at the beginning of the last century, CHANEL offers a broad range of high-end creations, including Ready-to-Wear, Leather Goods, Fashion Accessories, Eyewear, Fragrances, Makeup, Skincare, Jewelry and Watches. CHANEL is also renowned for its Haute Couture collections, presented twice yearly in Paris, and for having acquired a large number of specialized suppliers, collectively known as the Métiers d’Art. CHANEL is dedicated to ultimate luxury and to the highest level of craftsmanship. It is a brand whose core values remain historically grounded on exceptional creation. As such, CHANEL promotes culture, art, creativity and “savoir-faire” throughout the world, and invests significantly in people, R&D and innovation. At the end of 2019, CHANEL employed more than 28,000 people across the world.
