Operations Change Support Analyst
Edinburgh
Permanent
Hybrid
We’re hiring a Operations Change Support Analyst to join our Business Change function. This is a great opportunity to gain exposure to large-scale change projects, build relationships across multiple business areas, and be part of the team that keeps our transformation journey on track.
What you’ll be doing:
As a Operations Change Support Analyst, you’ll support the delivery and governance of key projects - ensuring deadlines are met, risks are managed, and clients are kept informed. You’ll be the right hand to the Business Change Manager, making sure everything runs smoothly behind the scenes.
Your day-to-day responsibilities will include:
Tracking progress of assigned projects from new business through to delivery
Maintaining accurate project documentation, risk logs and tracking systems
Supporting internal and external stakeholders with project updates and follow-ups
Facilitating internal walkthroughs, client workshops and training sessions
Using tools like Excel, Confluence, Visio and PowerPoint to manage project information
Escalating issues and risks proactively to the Business Change Manager
Participating in regular team meetings and contributing to continuous improvement
This is a hands-on, high-visibility role where your organisation and communication skills will really shine.
What we’re looking for:
Whether you're coming from a project support, admin, operations or PMO background, you’ll bring a strong attention to detail, solid technical ability, and a passion for enabling change.
Key skills and attributes:
Strong organisational and planning skills
Excellent written and verbal communication
Confidence managing internal and external stakeholders
A proactive and structured approach to problem-solving
Proficiency with Microsoft Excel, PowerPoint and project tracking tools
Experience using Confluence, Microsoft Visio, or Microsoft Project (desirable)
An understanding of operational or platform-based environments (a bonus!)
Why join FNZ?
At FNZ, you’ll join a global platform technology company that’s reshaping the future of wealth management. We work with top-tier banks, insurers, and investment firms — and we’re growing fast.
Here’s what you can expect:
Competitive salary and benefits
Hybrid working
Private medical and life insurance
Paid training, development and certifications
Clear progression pathways and global mobility
Friendly, open and supportive culture
Ready to help drive innovation and support transformational projects at a global FinTech company?
Apply now to become a Change Support Analyst at FNZ.
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About FNZ
FNZ is committed to opening up wealth so that everyone, everywhere can invest in their future on their terms. We know the foundation to do that already exists in the wealth management industry, but complexity holds firms back.
We created wealth’s growth platform to help. We provide a global, end-to-end wealth management platform that integrates modern technology with business and investment operations. All in a regulated financial institution.
We partner with the world’s leading financial institutions, with over US$2.2 trillion in assets on platform (AoP).
Together with our clients, we empower nearly 30 million people across all wealth segments to invest in their future.
Top Skills
What We Do
FNZ is committed to opening up wealth so that everyone, everywhere can invest in their future on their terms. We know the foundation to do that already exists in the wealth management industry, but complexity holds firms back.
We created wealth’s growth platform to help. We provide a global, end-to-end wealth management platform that integrates modern technology with business and investment operations. All in a regulated financial institution.
We partner with over 650 financial institutions and 12,000 wealth managers, with US$1.5 trillion in assets under administration (AUA).
Together with our customers, we help over 20 million people from all wealth segments to invest in their future
