We are looking for an analytical and business-focused Operations Business Analyst to generate insights, reporting, and performance frameworks that enable data-driven decision-making across Airline Operations. In this role, you will partner with Operations Managers, IT, Finance, HR Vendor/BPO teams, and other stakeholders to transform operational and financial data into actionable insights that improve performance, efficiency, scalability, and service quality.
You will play a key role in driving operational excellence, supporting continuous improvement initiatives, and providing leadership with clear visibility into operational trends, risks, and business outcomes across a multi-regional environment.What you'll be doingHow We Work
At Corpay, we foster a collaborative, data-driven, and fast-paced environment where continuous improvement is part of our culture. As an Operations Business Analyst, you will work closely with cross-functional teams across Operations, Finance, IT, Product, HR Vendor/BPO partners, and regional leadership. You'll leverage modern BI tools, analytics, and automation to improve reporting accuracy, streamline processes, and support strategic business decisions.
Role ResponsibilitiesAnalytics & Insights- Develop, generate, and maintain operational reports and analytics that support operational excellence initiatives.
- Design, build, and maintain dashboards, KPIs, and performance reports covering productivity, quality, cost, customer outcomes, and operational performance.
- Analyze operational and financial data to identify trends, risks, inefficiencies, and improvement opportunities.
- Translate complex analytical findings into clear, actionable recommendations for leadership and regional teams.
- Deliver recurring weekly, monthly, and quarterly reporting and support Monthly Business Reviews with accurate, insight-driven data.
- Partner with Operations leaders to define performance metrics and measure the success of improvement initiatives.
- Support process improvement, automation, and standardization projects through data analysis and reporting.
- Develop and enhance performance measurement frameworks aligned with business objectives.
- Identify opportunities to simplify reporting processes while improving data quality, reliability, and scalability.
- Serve as a trusted analytics partner to Operations leadership and cross-functional stakeholders.
- Collaborate with IT, Product, Finance, HR Vendor, and BPO teams to ensure data accuracy, consistency, and availability.
- Support data governance, documentation, and reporting best practices across operations.
- Work closely with Finance and invoicing teams to identify and resolve reporting discrepancies.
- Bachelor's Degree required; Master's Degree preferred.
- 2–4+ years of experience in Operations Analytics, Business Analysis, or Performance Management.
- Advanced proficiency in Microsoft Excel, Power BI, Outlook, Word, and PowerPoint.
- Experience with Business Intelligence and reporting platforms such as Power BI, DOMO, or similar tools.
- Strong analytical, financial, and operational acumen with exceptional attention to detail.
- Experience leveraging AI tools, prompts, and automation to improve reporting and business processes.
- Excellent problem-solving and continuous improvement mindset.
- Strong organizational and time management skills with the ability to manage multiple priorities.
- Excellent communication, presentation, and stakeholder management skills.
- Proven ability to collaborate effectively with both technical and non-technical stakeholders.
- Experience within the travel or airline operations industry.
- Exposure to international or multi-region operational environments.
- Experience supporting operational excellence, process optimization, and business performance initiatives.
About Corpay
Corpay is a global technology organization that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. Millions of people in over 80 countries around the world use our solutions for their payments.
At Corpay, we are committed to fostering an inclusive and respectful workplace where employees are valued for their diverse perspectives, experiences, and contributions. We believe that diversity, equity, and inclusion strengthen our teams, drive innovation, and support our continued success globally.
As part of our hiring process, offers of employment may be subject to the successful completion of pre-employment screening conducted by an authorized third-party provider, in accordance with applicable laws and Corpay policies. Screening requirements may include employment references, identity verification, criminal record checks, financial or sanctions screening, and other background checks relevant to the role and permitted by local law.
Notice to Recruitment Agencies and Search Firms: Corpay does not accept unsolicited resumes from agencies or search firms without a valid written agreement in place. Any unsolicited candidate submissions will become the property of Corpay, and no fees will be paid related to such submissions.
Learn more about Corpay: https://www.corpay.com
Transparency & Compliance
Equal Opportunity Employer
Corpay is committed to providing equal employment opportunities to all applicants and employees. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), gender, gender identity or expression, sexual orientation, national origin, ancestry, age, disability, marital status, genetic information, military or veteran status, or any other characteristic protected by applicable law. Corpay is committed to fostering an inclusive workplace where individuals are respected and valued for their diverse perspectives, experiences, and contributions. If you require reasonable accommodation during any part of the application or interview process, please notify a representative of the Human Resources Department.
Use of Artificial Intelligence in Hiring
Corpay may use artificial intelligence (AI) and other technology-enabled tools to support certain aspects of the recruitment process, such as application screening, candidate assessment, or interview scheduling. These tools are designed to enhance efficiency, consistency, and fairness throughout the hiring process. AI tools do not make final hiring decisions. All employment decisions involve human review. Corpay is committed to the responsible use of AI, including appropriate oversight and safeguards designed to support fair and unbiased outcomes.
Candidate Privacy Notice
For information about how Corpay processes personal information during the recruitment process, please review our Candidate Privacy Notice: https://www.corpay.com/privacy-policy.
Pay Philosophy
Corpay is committed to fair, equitable, and transparent compensation practices. Compensation decisions are based on objective, job-related factors including skills, experience, qualifications, and market benchmarks. Where required by applicable law, salary or compensation ranges will be included in the job posting or provided prior to the interview process, where required by applicable law. Additional compensation elements such as bonuses, incentives, benefits, or variable pay may apply where applicable.
Skills Required
- Bachelor's degree
- 2-4+ years of experience in operations analytics, business analysis, or performance management
- Advanced proficiency in Microsoft Excel
- Advanced proficiency in Power BI
- Advanced proficiency in Microsoft Outlook, Word, and PowerPoint
- Experience with business intelligence and reporting platforms such as Power BI, DOMO, or similar
- Strong analytical, financial, and operational acumen
- Exceptional attention to detail
- Experience using AI tools, prompts, and automation to improve reporting and business processes
- Strong problem-solving and continuous improvement mindset
- Strong organizational and time management skills
- Excellent communication, presentation, and stakeholder management skills
- Ability to collaborate with technical and non-technical stakeholders
- Master's degree
- Experience in the travel or airline operations industry
- Exposure to international or multi-region operational environments
- Experience supporting operational excellence, process optimization, and business performance initiatives
Corpay Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Corpay and has not been reviewed or approved by Corpay.
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Healthcare Strength — Medical, dental, and vision coverage is offered through multiple plan options alongside employer‑paid life, AD&D, and short/long‑term disability, with HSA/FSA and EAP access expanding support. Core coverage is presented as comprehensive with the employer covering a large share of costs.
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Leave & Time Off Breadth — PTO, paid sick days, paid holidays, bereavement leave, military leave, and options for extended leave are provided, and some teams encourage using generous time off. Parental leave and adoption assistance add family‑focused flexibility.
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Strong & Reliable Incentives — Sales and senior individual‑contributor roles show strong total‑earnings potential via commission/OTE. Excellent pay is attainable in certain quota‑carrying positions.
Corpay Insights
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What We Do
Corpay (NYSE: CPAY) is a global leader in business payments and expense management, providing a range of solutions that streamline accounts payable, manage expenses, and handle international transactions in ways that no other provider can rival. From vehicle payments and lodging to corporate cards, AP automation, and international payments, Corpay simplifies every aspect of business spending. With cutting-edge technology, global expertise, and reliable support, Corpay is your trusted partner for saving time, reducing costs, and protecting against fraud.
