As an Operations Automation Lead Senior Associate in Process Design Team, you conduct and manage advanced intelligent automation and business analysis to gather requirements from the Operational Function to translate process improvements and solutions for operations efficiencies. You gather information, execute, and implement automation and the digitization strategy to deliver the outcomes of automation to support the Operations function.
Job responsibilities
- Leads all aspects of process automation engagements including requirements gathering, solution architecture, solution development, testing, deployment, and continuous improvement, while adhering to the firm’s standards, controls, and intelligence automation solutions governance
- Identifies, designs, and manages the operational automation strategy in partnership with key stakeholders and works with technology to create the required infrastructure to support the capability of intelligence automation
- Identifies, designs, and manages the intelligent automation solutions which allow the team to automate functions and deliver benefits for capacity creation, risk reduction, and streamline operational processes
- Coaches and mentors less experienced team members on the automation tools and potentially creates and delivers training courses and the curriculum around workflow automation
- Manages and ensures the delivery of Objectives and Key Results (OKR), Key Performance Indicators (KPIs) and/or metrics with key stakeholders to define benefit from the operational automation
Seasoned experience in delivering intelligent automation and business analysis or equivalent experience
- Proven ability to gather and analyze complex data and to develop accurate conclusions with deep comprehension of the business to understand risk implications
- Significant business and technical expertise and problem-solving methodologies focused on analyzing complex operating models, anticipating issues and use of appropriate technology to mitigate risk
- Advanced knowledge of one or multiple intelligence automation applications and programming languages
- Experience in coaching and directing less experienced team members on automation tools
- Advanced skills and understanding of business analysis, design, development, testing, and deployment
Skills Required
- Seasoned experience in delivering intelligent automation and business analysis or equivalent experience
- Proven ability to gather and analyze complex data and develop accurate conclusions with deep business comprehension
- Significant business and technical expertise and problem-solving methodologies for complex operating models
- Advanced knowledge of one or multiple intelligent automation applications and programming languages
- Experience coaching and directing less experienced team members on automation tools
- Advanced skills and understanding of business analysis, design, development, testing, and deployment
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental health coverage are comprehensive, with on-site clinics, preventive care, and specialized supports such as maternity nurse guidance and fertility treatments. Wellness activities can help offset copays and out-of-pocket costs, reinforcing the perceived strength of health benefits.
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Retirement Support — A 401(k) with dollar-for-dollar matching and additional automatic pay credits reflect strong employer-backed retirement savings. An employee stock purchase plan and related financial programs further bolster long-term financial support.
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Leave & Time Off Breadth — Paid time off, sick time, holidays, and generous parental leave are provided alongside family medical leave and adoption/fertility assistance. Additional programs like caregiver support and volunteer time off expand the breadth of time-away options.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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