As a Workflow Developer on the Securities Services Operations Transformation team, you will be part of the Intelligent Solutions team within the JPMorganChase CIB – Securities Services Operations Transformation organization. Your role involves building low code/no code solutions for operations users to enhance efficiency and streamline processes.
Job Responsibilities:
- Collaborate with business analysts, stakeholders, and cross-functional teams to gather and understand requirements. Partner with clients and stakeholders to design, ideate, wireframe, and prototype features and experiences.
- Translate business requirements into detailed technical specifications and workflows.
- Design and map processes by reviewing SOPs and creating detailed process flows.
- Utilize BPMN to model, optimize, and document business processes.
- Design, develop, and implement complex workflows using low code/no code platforms.
- Customize advanced forms/screens to enhance user experience and meet business needs.
- Perform thorough testing and debugging to ensure workflow quality and functionality.
- Integrate workflows with various APIs and third-party services.
- Provide technical support and troubleshooting for workflow-related issues.
- Support change management activities and monitor adherence to risk, controls, compliance, and regulatory requirements.
- Own end-to-end delivery tracking (scope, milestones, dependencies, risks/issues) and manage work execution through JIRA to ensure predictable outcomes. Influence and align cross-functional stakeholders to remove blockers, drive decisions, and ensure teams meet committed timelines.
Required Qualifications, Skills and Capabilities:
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- Proven experience (3+ years) developing workflows using low code/no code platforms such as Pega, Appian, or PowerApps.
- Experience with BPM tools such as Camunda, Signavio, or similar platforms.
- Extensive experience designing and developing forms/screens.
- Excellent problem-solving skills and attention to detail.
- Strong communication and collaboration skills.
- Ability to work independently and as part of a team.
- Proficiency in Microsoft Office applications, including Word, Excel, Visio, and PowerPoint.
- Demonstrated ability to influence without authority and drive delivery commitments across multiple teams.
Preferred Qualifications, Skills and Capabilities:
- Experience in database management and API integration.
- Familiarity with scripting languages (e.g., JavaScript, SQL) for custom logic and automation.
- Working knowledge of API connections and Messaging Queues (MQ).
- Experience in Agile methodology; Certified Scrum Master (CSM) or Certified Product Owner (CSPO) preferred.
- Basic proficiency in JIRA, Tableau, and Alteryx.
Final Job Grade and officer title will be determined at time of offer and may differ from this posting.
Please note this role is not eligible for employer immigration sponsorship.
About UsWe offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Skills Required
- Bachelor's degree in Computer Science, Information Technology, or related field
- 3+ years developing workflows using low-code/no-code platforms (Pega, Appian, PowerApps)
- Experience with BPM tools (Camunda, Signavio, or similar)
- Experience using BPMN to model, optimize, and document business processes
- Extensive experience designing and developing forms/screens
- Experience integrating workflows with APIs and third-party services
- Proficiency in Microsoft Office applications (Word, Excel, Visio, PowerPoint)
- Experience managing delivery tracking and work execution through JIRA
- Strong communication, collaboration, problem-solving skills and attention to detail
- Ability to influence without authority and drive delivery commitments across teams
- Experience in database management
- Familiarity with scripting languages for custom logic and automation (JavaScript, SQL)
- Working knowledge of API connections and Messaging Queues (MQ)
- Experience in Agile methodology; CSM or CSPO preferred
- Basic proficiency in Tableau and Alteryx
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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