As a Control Manager Team Lead within our risk assessment team, you will lead and develop an improved control framework that promotes a continuous and integrated approach to risk assessment. Your role will involve ensuring that the team aids in top-down risk analysis, immediate control issue detection, escalation, root cause analysis, and remediation. You will also collaborate closely with Human Resources Functional and Product leaders to establish and enhance program oversight on a global scale.
Job Responsibilities:
- Create a proactive risk and control culture that leverages proven evaluation strategies and sound change management protocols.
- Review and analyze program related data to proactively identify existing and emerging Operational risks and issues to support business-related programs and strategies.
- Provide leadership support for the end-to-end execution of the Control and Operational Risk Evaluation (CORE), including control deficiencies and resolutions, to reduce financial loss, regulatory exposure, and reputational risk.
- Engage with control colleagues across the firm, business, operations management, legal, compliance, risk, audit, regulators, and technology control functions.
- Manage and motivate a team in executing to reduce financial loss, regulatory exposure, and reputational risk.
- Provide ongoing feedback and training and develop employees on risk concepts and the application to risk and control evaluation.
- Develop intelligent solutions and leverage AI
Required qualifications, capabilities, and skills:
- Bachelor’s degree or equivalent experience required.
- 7+ years of financial service experience in controls, audit, quality assurance, risk management OR equivalent HR process expertise - particularly in Workforce development, Learning or Talent
- Proficient knowledge of control and risk management concepts with the ability to design, create and evaluate the operational risk and control environment in conjunction with business partners.
- 3+ Years supervisory/management experience.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio).
Preferred qualifications, capabilities, and skills:
- Business knowledge with an understanding of business operations and regulatory requirements.
- Excellent written and verbal communication skills, with the ability to influence business leaders effectively.
- Exceptional interpersonal, collaboration, and relationship-building skills for effective networking.
- Ability to work autonomously, adapt to shifting priorities, and manage competing priorities in a fast-paced environment.
- Strong process analysis and design acumen to understand processes, associated risks, and inform control design.
- Solid problem-solving and analytical skills, including critical thinking, attention to detail, and the ability to synthesize data to identify root causes and develop sustainable solutions.
- Proficient in implementation skills, including writing action plans, change management, and making informed decisions while influencing stakeholders.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
Skills Required
- Bachelor's degree or equivalent experience
- 7+ years of financial services experience in controls, audit, quality assurance, or risk management, or equivalent HR process expertise in workforce development, learning, or talent
- Proficient knowledge of control and risk management concepts
- Ability to design, create, and evaluate operational risk and control environments with business partners
- 3+ years of supervisory or management experience
- Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and Visio
- Business knowledge and understanding of business operations and regulatory requirements
- Excellent written and verbal communication skills with the ability to influence business leaders
- Exceptional interpersonal, collaboration, and relationship-building skills
- Ability to work autonomously, adapt to shifting priorities, and manage competing priorities
- Strong process analysis and design skills
- Problem-solving and analytical skills, including critical thinking, attention to detail, data synthesis, root cause analysis, and sustainable solution development
- Implementation skills including action planning, change management, and stakeholder influence
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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