WHO WE ARE:
EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.
We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.
Position Overview:
Due to continued business growth, EOS are seeking an Operations Associate to help fulfil and exceed the company’s service delivery requirements.
Daily Duties:
- Sourcing and liaising with third party vendors globally to provide IT & AV equipment
- Manage delivery timescales, mitigating delays and reporting such to management
- Working closely with key internal and external stakeholders
- Providing a high level of customer service to our clients, some of which are leading global IT organisations
- Proactively plan and organize inbound and outbound deliveries to meet implementation dates
- Carryout purchase order processing
- Undertake training as required or as identified by management for the proper execution or development within your role/company.
- Any other ad hoc duties as reasonably required by the company and within the competency of the post-holder
Essential Criteria:
- Excellent written and verbal communication skills
- Highly IT literate and proficient in Microsoft Office software programs (Outlook, Word, Excel)
- Strong numeracy skills and analytical ability
- Efficient time management skills, with ability to manage workload and prioritize tasks
- Able to work as part of a team in a fast moving, growing global company
- Evidence of excellent organisational and proactive problem solver, who can think on their feet to overcome issues with supply.
- Can maintain a high standard of work, even when working under pressure and handling multiple issues
- Be a motivated, self-starter, who can demonstrate a high level of accuracy and attention to detail in their work.
- Be flexible and adaptable to change to meet the needs of the customer working across different time zones.
Desirable Skills:
- Degree in Business/IT management or related business discipline is desirable but not required
- Demonstrable experience working in either a Procurement/Customer Service/IT or Logistics role
- Experience of Audio Visual/Video Conferencing and Networking environments
- Experience using ERP systems e.g., Sage X3, QuickBooks
- A firm knowledge of the supply chain process
Skills Required
- Excellent written and verbal communication skills
- Highly IT literate and proficient in Microsoft Office software programs
- Strong numeracy skills and analytical ability
- Efficient time management skills
- Team player in a fast moving global company
- Excellent organisational and proactive problem solver
- Ability to work under pressure and handle multiple issues
- Self-starter with high attention to detail
- Flexible and adaptable to change across time zones
- Degree in Business/IT management or related discipline (desirable)
- Experience in Procurement/Customer Service/IT or Logistics (desirable)
- Experience in AV/Video Conferencing and Networking (desirable)
- Experience using ERP systems like Sage X3 or QuickBooks (desirable)
- Knowledge of the supply chain process (desirable)
EOS IT Solutions Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about EOS IT Solutions and has not been reviewed or approved by EOS IT Solutions.
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Leave & Time Off Breadth — PTO, sick time, and paid holidays are part of the standard package, with some roles highlighting generous PTO and quick eligibility. Time-off availability is complemented by sick leave access across locations.
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Flexible Benefits — Flexible scheduling is available in certain roles and sites. Benefit start dates can be quick after hire in multiple cases.
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Parental & Family Support — Family medical leave is included among listed offerings. This sits alongside core medical, dental, and vision coverage.
EOS IT Solutions Insights
What We Do
EOS IT Solutions is a family run Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. As a top-tier partner with Cisco, Juniper, Dell, Arista, HP, Pure Storage, Palo Alto, and many others, we have grown to become a market leader in IT Supply chain, AV Installation and International Deployment. We also continue to expand our service offerings into Security, Data Centre, and Enterprise Networking. Our Managed Services simplify complex processes and improve productivity across all business functions under a single purchase order.
