Operations Associate

Sorry, this job was removed at 04:13 p.m. (CST) on Wednesday, Nov 26, 2025
New York, NY
In-Office
Pet
The Role
Welcome to Fi.

We’re a passionate team from Square, Google, TikTok, Peloton, Uber, and more working to transform the human-pet relationship. Our mission? Develop cutting-edge technology to revolutionize what it means to be a pet parent. The pet industry remains firmly stuck in the past and we are here to change that. Fi is leveraging our team's talent and expertise to improve the lives of millions of pets in the U.S. Real-time location tracking, activity, sleep and behavior monitoring – and that's just the beginning.

The most exciting aspect of our work? Bridging the communication gap between pets and humans. Imagine a world where everyone knows how their pet feels in real time and how to keep their best friend in good shape. That's the future we're building at Fi.

If you're someone who thrives in innovative, collaborative work environments and feels strongly about helping pets live longer, better lives, Fi could be the perfect fit. Join us in our pursuit of the “impossible,” or as we call it here “let me find a way,” to redefine the future of pet ownership together.

Fi is searching for an Operations Associate!

Fi is looking for an Operations Associate to manage inventory, oversee logistics, and optimize operational processes. This is a part-time, on-site role (25–30 hours per week) based out of Fi’s New York City office. The position has an immediate start, with the potential to extend beyond January (TBD).

This role is a unique opportunity to contribute to the smooth functioning of our operations and directly support the success of our NYC team. If you’re excited to take on a dynamic role in a fast-paced environment, ensuring seamless operations and driving organizational success, this role is for you.

What You'll Do:

  • Process incoming shipments using Fi’s custom software.
  • Conduct quality assurance checks to evaluate product condition.
  • Organize received items for storage, testing, repurposing, or disposal.
  • Assemble, pack, and ship refurbished products to meet team needs.
  • Track and manage office inventory to ensure efficient use of resources.

What You'll Bring:

  • Strong organizational skills with the ability to manage multiple tasks and priorities effectively.
  • Excellent communication and problem-solving abilities.
  • A proactive and detail-oriented mindset, eager to learn and grow.
  • Ability to thrive in a fast-paced, on-site work environment.

Fi is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Fi makes hiring decisions based solely on qualifications, merit, and our needs at the time.

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The Company
HQ: New York, New york
255 Employees
Year Founded: 2017

What We Do

Fi is rethinking the relationship between dogs and humans.

We build products for your dog to live their best life. We are full of experienced, passionate people that have built and shipped outstanding products for Nest, Square, Google and Uber who all care about their dogs. Together, we're bringing a digital revolution to the dog space.

Today's collars and leashes are relics from the past; nothing has changed since the 80's. We're using technology to improve the dog space and affect the lives of the 100 million dogs living in the US for the better. The hardest part about being a dog owner is they can't tell you when something is wrong. Fi aims to change that; even by knowing what their 'normal' day of activity is, we're already learning so much more about our dogs than we ever could before. And we're not stopping there. We're looking for people to join us who love a good challenge—and of course, dogs. We set the bar high at Fi. In our world, "impossible" means "let me find a way".

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