Operations- Associate

Reposted 23 Days Ago
Mumbai, Maharashtra
In-Office
Entry level
Software • Conversational AI • Generative AI
The Role
The role involves checking schedules, registering for, joining, recording, uploading, and transcribing investor calls.
Summary Generated by Built In

● Checking the client's calendar for scheduled investors call (5%)
● Registering for investors' call (10%)
● Joining investors call and recording the call as required with the provided tools (50%)
● Uploading the recorded calls into the client's portal (5%)
● Transcribing the calls through Audacity (10%)
● Matching recorded calls with the transcribed calls (20%)

Top Skills

Audacity
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The Company
HQ: London
2,135 Employees
Year Founded: 2014

What We Do

We believe customers and employees should be looked after, and every interaction is an opportunity for a conversation and to learn more about them. The value of human touch is irreplaceable, so MöBIUS, our Conversational Gen AI chatbot, can fully automate or play a supporting role across end-to-end customer journeys. Whether you prefer the tradition of human-centric services, the efficiency of fully autonomous solutions, or a seamlessly blended approach, we’ve got you covered. When the human touch is needed, MöBIUS enhances our agents’ performance and amplifies their empathy. With productivity gains and automation, we save time for the human conversations that matter.

Over the past decade, we’ve supported businesses by successfully applying our people and expertise to their diverse range of industries and use cases. Delivering simplified operations and improved customer experiences that allow our customers to focus their time on the things that matter to them.

Our expertise stems from an in-depth understanding of customer needs, technology, markets, and constantly adapt to help our customers navigate difficult challenges.

To learn more visit us at www.quantanite.com.

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