We know that sometimes people can be put off applying for a job if they don't tick every box. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. We’d love to hear from you!
About the role
Hargreaves Lansdown have been helping clients make more of their savings and investments for over 40 years. We are one of the most innovative, respected and fastest growing companies in the UK. Our success is based on a deep understanding of our clients’ needs, a keen entrepreneurial edge and fierce determination to be the best in our market. You will be joining one of the most progressive teams within Hargreaves Lansdown and we want your help to make us even better.Client Accounts deals with the reconciliation and payments out of this money should our clients request it. This role is ideal for someone who is looking to start or continue a career within Savings and Investments. If you are driven to succeed, have a willingness to learn and like to be challenged daily then please read on.
What you’ll be doing
Ensuring all team administrative functions are processed accurately and efficiently
Ensuring team processes are reliable and effective
Taking ownership for team results
Communicating well with your team, department and wider business
Taking ownership for resolving any issues that are presented
Taking part in wider department projects, when opportunities arise
About you
Essential
Excellent organisational skills
Proactive and willing to learn new skills
Ability to work collaboratively to achieve results
Motivated to achieve high standards
Drive to deliver quality client service
Exceptional attention to detail
Excellent communication skills
Taking pride in your work
Desired
Customer service experience
Administration experience
Maths & English GCSE Grade C and above
Interview process
Competency based interview conducted through Microsoft Teams
Attention to detail test
Working Schedule
Monday to Friday, shifts between 8am – 6pm. 37.5 hours a week
Why us?
Here at HL, we’re the UK’s number 1 investment platform for private investors, based in Bristol. For more than 40 years we’ve helped investors save time, tax and money on their investments.
To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We're steered by core values that promote service, quality, innovation, and opportunity in everything we do.
What's on offer?
- Discretionary annual bonus* and annual pay review
- 25 days* holiday plus bank holidays and 1-day additional Christmas closure
- Option to purchase an additional 5 days holiday**
- Flexible working options available, including hybrid working
- Enhanced parental leave
- Pension scheme up to 11% employer contribution
- Income Protection and Life insurance (4 x salary core level of cover)
- Private medical insurance*
- Health care cash plans - including optical, dental, and outpatient care
- Health screening programme
- Help@hand - confidential support including mental health counselling and remote GP
- Wellhub - unlimited access to fitness providers and wellness coach sessions
- Variety of travel to work schemes with bike storage and shower facilities
- Inhouse barista and deli serving subsidised coffee and sandwiches
- Two paid volunteering days per year
* dependant on role level
** only available to select during our annual benefits window, in November each year
Hargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age.
This role may also be available on a flexible working or part time basis – please ask the Recruitment & Onboarding team for more information.
Please note, we are unable to provide employment sponsorship to candidates.
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What We Do
We’re the UK’s number 1 investment platform for private investors, based in Bristol, where we now employ over 1,700 people. For more than 40 years we’ve helped investors save time, tax and money on their investments. Today we're trusted by over 1.7 million clients.
Our service allows clients to bring all their ISAs, pensions, SIPPS, and savings into one easy to manage place, allowing them to be in control.
