Operations Associate

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Newport Beach, CA
In-Office
Retail • Sales
The Role

About Us

Guided by our core values – The Lugano Way – our team embodies a proactive mindset that fuels our drive for success. We work with a people-first mentality and foster an environment of continuous learning and mutual growth. Our ultimate goal? To consistently find a path to YES and deliver remarkable in all we do. Through innovation, teamwork, and collaboration, we bring this to life. Join us in shaping a future of brilliance and endless possibilities.

Who You Are

You have a high bar for excellence and are eager to play an integral part in supporting Lugano’s Operations team to provide remarkable employee and client experiences at every opportunity. Organization, meticulous attention to detail, and strong communication skills are just a few of the core skills you leverage in the workplace, and you have a proven professional track record of executing a wide variety of operational tasks accurately and efficiently. You thrive in a fast-paced environment and possess the mental dexterity to pivot in priorities, projects, and scheduling. In addition, you are looking to bring your skills and experience to grow your career in a high-growth company within the high-luxury space, where excellence always comes first.

What You Will Do

  • Provide support across various domains: workplace, event operations, inventory & shipping, security, and other ongoing projects within the Operations department.
  • Engage with vendors to establish and sustain safe and healthy workplaces.
  • Partner with all departments to facilitate seamless operations across different locations.
  • Provide operational assistance for event logistics, ranging from planning and preparation to setup and breakdown, aimed at delivering exceptional client experiences.
  • Prepare and manage supplies, packaging inventory, and preparations for new location openings.
  • Support deliveries and shipments across relevant departments.
  • Contribute to the development of processes, procedures, and company policies.
  • Uphold a client-centric approach by executing projects with precision, care, and safety, whether at our HQ offices or offsite event locations.
  • Display flexibility in your schedule and willingness to travel for events occurring outside of standard work hours, particularly during evenings and weekends.

 What You Bring

  • Meticulous organizational skills and a methodical approach to task execution
  • Clear and concise communication abilities, enabling effective interaction with diverse individuals
  • Technically savvy with the ability to navigate multiple systems and software with ease
  • Strong attention to detail in fast-paced, evolving environments
  • Ability to follow established processes while also being open to innovative problem-solving
  • Effective prioritization and multitasking capabilities
  • Inherent curiosity and a proactive attitude toward finding solutions
  • Proficiency in utilizing technology for information processing, data analysis, and organization
  • A collaborative mindset, thriving as a valuable team player

Pay Transparency

The targeted base compensation range is $26 - $29 per hour, plus an annual bonus. The total compensation package is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

Our Work Environment

Our workplace is clean, orderly, appropriately lighted and ventilated with the proper safety compliance. Noise levels are considered low and daily physical activities are considered medium: office work, occasionally lifting up to 51 pounds, bending, stooping, kneeling, or walking. Employees must have the stamina to work long hours if assigned. Hours and days of work may vary by position. Reasonable accommodation may be made to allow people with disabilities to perform the essential functions of their job within the environment.

Our Benefits 

Lugano Diamonds is a fast-growing company with many opportunities for you to master your craft and grow your career. We are proud to offer employees a generous compensation package that includes commission and bonus plans for all employees, multi-option healthcare plans, 401k with match, and paid time off. Join the team and carve your own path to the future. 

Being You at Lugano 

Lugano is committed to creating a diverse work environment that recruits and rewards employees based on capabilities and performance. We are inclusive, celebrate our differences, and welcome a broad range of perspectives and ideas without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Join Our Team – Where People, Leadership, Innovation, and Passion come first.

CCPA disclosure notice here.

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The Company
Newport Beach, California
123 Employees
Year Founded: 2005

What We Do

As one of the finest jewelers in the world, Lugano Diamonds was founded with the vision of creating exquisite, one-of-a-kind jewelry. Each piece is a true work of art made with the world's rarest and most precious gems. Our global connections allow us to procure the rarest, most unique and largest stones, which are exemplified in our stunning creations

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