The Role:
We're looking for independently driven and detail-oriented individuals to join our team in Operations. Your day to day role will involve engaging with managing schedules, workflows, and coordinating care for new patients.
What you'll do:
- Support clinical growth and innovation through evaluation of market- and clinical best practices, translating these insights into recommendations to inform our roadmap
- Focus on new patient acquisition and retention teams
- Monitor and analyze service line performance, reviewing existing data, identifying opportunities for improvement, and partnering with Clinical, Product, Care, and Data teams to drive execution
- Utilize SQL to analyze provider KPIs and drive product decisions
- Interface directly with our care team to guide patient and provider concerns
Requirements:
- Bachelor's Degree
- Ability to work full-time, in-office in San Francisco, CA or Kirkland, WA
- Experience with EHR and HIPAA
- Detail-oriented
Benefits:
- Medical/Dental/Vision Insurance
- Company Paid Life Insurance
- 401k with Company matching
- Competitive PTO and Company Holidays
- Team lunches to facilitate bonding and connection
The base salary for this full-time position ranges from $80,000 to $100,000, in addition to benefits. The salary range listed in each job posting represents the minimum and maximum targets for new hire salaries across all locations. Actual compensation within this range is determined by various factors, such as job-related skills, experience, relevant education or training, and location.
What We Do
We're Mochi Health, a pioneering force in obesity medicine dedicated to building personalized, clinically-backed weight care solutions. We're on a mission to empower patients with one-on-one virtual care and proven pharmaceutical treatments.
We recognize that every body is unique, and believe weight loss plans should be, too.
With over 100 million individuals struggling with obesity and 15 million already using GLP-1 prescriptions, the need for specialized guidance is at an all-time high. We help patients navigate their treatments and achieve lasting success by connecting them with board-certified providers, dietitians, and access to our support team around the clock. Our best-in-class telehealth platform is designed to make care accessible to patients whenever and wherever they need it.
At Mochi Health, we believe that our success is driven by the people we hire. Join us in shaping the future of obesity medicine and transforming the lives of millions of patients.
Why Work With Us
At Mochi, we put our team first, ensuring every voice is heard and every career grows. We move fast, innovate boldly, and make a real impact—without VC constraints. Here, you’ll tackle meaningful healthcare challenges, learn constantly, and have the opportunity to lead. Join us to build something bigger than a job—create a career you’re proud of.
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Mochi Health Offices
OnSite Workspace
All employees work in-person at our beautiful San Francisco office five days a week.
