Operations Associate

At Sosuite, our mission is to transform how people live and travel. Sosuite provides beautiful, playful, and homey apartment suites for the modern traveler. We provide everything our guests need for a comfortable stay, whether that's 3 nights or 3 months.

Sosuite started in 2019 and now boasts over 250 bedrooms throughout Philadelphia. We are looking for a motivated team player to join as Operations Associate. You will join a well-oiled team to keep our short-term-rental apartments running smoothly, helping with things such as moving and assembling furniture, fixing and replacing smart home devices, setting up new apartments, performing inventory management, delivering requested items to guests, and much more. This is a great position for a self-directed individual who likes to keep moving and work with their hands.

Who we're looking for:

• A tech-savvy Operations Associate, working 5 days per week
• Weekend availability required
• A valid driver license and a clean driving record required
• Someone based in Philadelphia and excited about joining a small team
• Someone with a positive attitude - we lift our coworkers up and extend hospitality to everyone
• Willing and able to do a physically demanding job

Compensation & Benefits:

1. W-2 full-time position
2. Starting pay: $16-$17 per hour
3. Overtime pay: 1.5x on Sosuite's observed holidays (New Years, Memorial Day, MLK Day, Independence Day, Labor Day, Thanksgiving, Christmas)
4. Paid Time Off and paid Sick Leave accruing throughout the year
5. Flexible Unpaid Time Off accruing throughout the year
6. 401k retirement plan available with employer matching
7. Happy hour events

What you'll be doing at Sosuite:

• Work 5 days per week, including weekends
• Work 7-8 hours per day, typically starting in the morning
• Deliveries: drive a van around Philadelphia delivering supplies and keeping inventory locations stocked
• Stairs: Walk up and down stairs, sometimes with heavy loads such as furniture
• Transport: transport people to and from job sites using the company van
• Inventory Management: perform cycle counts and receive deliveries
• Inspections: conduct room inspections to ensure our apartments are clean, stocked, and guest-ready
• Light maintenance: complete light maintenance tasks such as changing lightbulbs, changes batteries, and troubleshooting WIFI issues
• Furniture: move and assemble furniture
• Onboarding: set up new apartments by painting, installing furniture, delivery kitchen supplies, and similar
• Report any maintenance issues, safety hazards or damage of Sosuite property
• Clock in and out for shifts and breaks on time and as requested by supervisors or managers
• Use mobile applications to communicate completed cleanings or report problems
• Return company property and equipment to central locations once work has been completed

What you need to be successful:

• Eligible to work in the United States
• Ability to walk up several flights of stairs to access the apartments at multiple locations in Philadelphia
• The ability to use mobile applications as instructed
• Physical stamina and mobility including ability to reach, kneel, and bend
• Ability to lift, push, and pull required loads, including up and down several flights of stairs (usually about 50 lbs)
• A positive attitude, and the ability to work effectively both in a team environment as well as independently

What you’ll get when joining Sosuite:

• A team to help you grow professionally and personally
• Quarterly team events
• An annual free night at a Sosuite location #staycation
• A positive and empowering team environment

We have a great team, and we hold ourselves to the highest standards of quality. If you're good at what you do, we want you on our team.