Candex is a rapidly growing private global B2B fintech company on a mission to reshape the way businesses transact. Our tech-based solution makes purchasing fast and easy for enterprise buyers. Recognized in the ProcureTech 100 for Procurement Innovation, our SaaS Platform and accompanying services completely transform the buying experience for large companies around the globe. Buyers enjoy the simplicity of Candex for their purchases, vendors get paid faster, and procurement teams love the increased control they gain over purchases — Everyone wins!
We serve companies in the Global 2,000 and our existing clients include some of the world’s biggest corporations. We’ve raised over $85M from leading investors including Goldman Sachs, JP Morgan, American Express, Altos, Craft, and NFX. Available in almost 50 countries, Candex is expanding our already robust footprint and is looking for ambitious, fun people to join us on our mission to revolutionize the way businesses engage and pay their suppliers.
Position Overview
We are seeking an Operations Associate to join our rapidly growing team. This is an opportunity to join the Candex Operations team and make a significant impact at a rapidly growing global fintech company. This position will report to the Senior Finance Operations Manager.
This is a key role in delivering supreme support and service to our customers. You will be a valuable resource throughout the payment process and a crucial point of contact for our customers. If you have excellent interpersonal and communication expertise, strong writing and analytical skills and a desire to leverage your knowledge of fintech and payments; this opportunity is a perfect fit.
The Role
- Review customer invoices received ensuring their accuracy and timeliness
- Send out client invoices ensuring they are accurate and compliant
- Provide guidance to new customers to ensure they are onboarded successfully
- Work with customers to correct payment details provided or to obtain any missing information
- Verify customer data by performing compliance checks
- Handle day to day customer email/phone support related to the invoicing process
Qualifications
- Undergraduate Bachelor’s degree in economics/finance/accounting is preferred
- Fluent English language skills – written and verbal – a must
- Fintech/Hi-tech experience is preferred
- Impressive interpersonal and communication skills
- Strong computer skills with advanced Excel skills
- Outstanding attention to detail, with an ability to spot numerical errors
- Highly organized with the ability to multitask and work under pressure
- Tech savvy and the ability to pick up new technology quickly
- Able to accommodate global working hours - Mon-Thurs 10am-7pm, Fri 9am-5pm
Studies indicate that individuals from marginalized backgrounds, including women, often choose to apply for positions only when they fulfill all listed requirements. However, if you find that this role resonates with you even though you don't match every criterion, we strongly encourage you to get in touch with us. Our commitment to being an equal opportunity employer drives us to cultivate a workplace that celebrates diversity and inclusivity, embracing individuals from various backgrounds. Our hiring process prioritizes skills and abilities, and our wide-reaching outlook is something we take great pride in. Feel free to reach out!
Top Skills
What We Do
Candex is a fintech consolidator for large organizations so that they can make purchases from one-time, irregular and low risk suppliers using existing P2P processes. Candex operates globally managing setup, support, tax and regulatory complexity - making it simple, fast, and compliant to pay suppliers even across borders and cross currencies. Available in multiple deliveries, Candex works directly within existing e-procurement systems, via bulk uploads, or integrated into any workflow via API. In the end - Candex completely takes care of the 70-80% of vendors getting 3-5% of spend; ensures that "No PO, No Pay" becomes achievable; and the efficiency is so remarkable that our clients enter a sort of procurement zen.
