Operations Associate

THE COMPANY

Alt Legal is a fast-growing SaaS-based legal technology company focused on making trademark professionals’ lives easier. Our intuitive and automated software helps IP professionals create, manage, and protect trademarks and other IP assets. Trademarks are not just something you file and forget about - there’s always ongoing deadlines as trademarks can last for centuries! Thousands of leading law firms and Fortune 100 companies trust our software to help them manage their trademark filings and deadlines.

We are a diverse and multi-talented virtual team. We thrive in a collaborative, open, positive environment, and we care about our mission, customers, prospects, each other, and the broader community. We are committed to ensuring that everyone on the team can grow by being around equally exceptional and kind people.

Alt Legal is a customer-centric organization that prides itself on our personalized, bot-free customer support and responsiveness.

JOB DESCRIPTION

As an Operations Associate, you’ll be reporting to the Director of Operations and will work closely with the CEO and other members of the leadership team to provide administrative assistance and operational support. As one of the key members of our team, you'll be tasked with the following:

• Provide operational support to Director of Operations
• Contact customers regarding accounts receivable
• Providing general administrative and organizational support to internal team members, including the CEO, Global VP of Sales, and VP of Customer Success
• Join the CEO in meetings, taking notes, and managing follow ups
• Perform routine data entry and generate reports
• Organize and schedule meetings, conferences, virtual team events, and travel

The ideal candidate will have some or all of the following attributes:

• Exceptional organizational and communication skills
• Incredibly detail oriented
• Experience with Google Docs, Google Sheets, and Microsoft Excel.
• Patience and the ability to maintain a positive attitude in high-pressure situations with multiple and often conflicting priorities 
• Ability to assess own knowledge and ask questions
• Initiative and adaptability
• Ability to anticipate potential problems and propose solutions
• Good sense of humor

WHY ALT LEGAL

We offer a collaborative and challenging work environment and the opportunity to be part of a growing company. We're a team of intellectually curious individuals who love learning and developing new skills. Our company was founded on the belief that a team with diverse backgrounds and identities will have the greatest range of experiences, the best selection of ideas, and the most inclusive and supportive culture. We are LGBTQ+ friendly and encourage all candidates to apply.

Visa Sponsorship: Not available

HOW TO APPLY

If you’re interested, please submit your application via our portal with a resume in PDF format and a short statement explaining your specific interest in this role as well as why you'd like to join the Alt Legal team (1 paragraph).

We will review applications on a rolling basis.

Job Type: Full-time, fully remote

Rate: $38,000 - $45,000

Schedule:

• 9AM - 5PM ET

Work Location:

• Fully Remote

This Job Is:

• A job for which military experienced candidates are encouraged to apply
• A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
• A good job for someone just entering the workforce or returning to the workforce with limited experience and education
• A job for which all ages, including older job seekers, are encouraged to apply
• A job for which people with disabilities are encouraged to apply

Company's website:

• www.altlegal.com

Company's Facebook page:

• https://facebook.com/altlegal

Work Remotely:

• Yes