The Role
Manage daily order processing, fulfillment, inventory tracking, warehouse coordination, shipment logistics, and returns across D2C and marketplace channels. Maintain operational trackers and dashboards using Excel or Google Sheets, prepare reports, resolve delivery and stock issues, monitor logistics performance, and support process improvements and SOP documentation in a fast-paced startup environment.
Summary Generated by Built In
Operations Associate – Famyo
Location: Bangalore
Experience: 0–2 years
Type: Full-time
Key Responsibilities
Order & Fulfillment Operations
Manage daily order processing across D2C and marketplace platforms.
Ensure orders are processed, packed, and dispatched within defined TATs and SLAs.
Coordinate with warehouse and fulfillment partners to ensure smooth order flow.
Track order statuses and resolve any delays or fulfillment issues proactively.
Inventory Management
Monitor inventory levels across warehouses and sales channels.
Maintain accurate inventory tracking and reconciliation.
Coordinate with warehouse teams for stock updates, transfers, and replenishment.
Identify potential stockouts and escalate issues in advance.
Logistics Coordination
Coordinate with courier and logistics partners for shipment pickups and deliveries.
Track shipment performance and resolve operational issues such as delays, lost shipments, or delivery failures.
Monitor and help reduce RTO (Return to Origin) rates and logistics exceptions.
Data & Reporting
Maintain operational trackers and dashboards using Excel or Google Sheets.
Prepare reports on orders, inventory, shipment performance, and returns.
Ensure accuracy and consistency of operational data across systems.
Process Improvement
Identify inefficiencies in operational workflows.
Suggest and implement improvements to increase speed, accuracy, and scalability of operations.
Assist in building and documenting operational SOPs.
Requirements
0–2 years of experience in operations, supply chain, or logistics roles.
Strong Excel / Google Sheets skills.
High attention to detail and strong organizational skills.
Ability to solve problems and coordinate with multiple stakeholders.
Comfortable working in a fast-paced startup environment.
Benefits
Why Join Famyo
Opportunity to work with a fast-growing consumer brand.
Exposure to D2C, marketplaces, logistics, and supply chain operations.
High learning and ownership from day one.
Skills Required
- 0-2 years of experience in operations, supply chain, or logistics roles
- Strong Excel or Google Sheets skills
- High attention to detail and strong organizational skills
- Ability to solve problems and coordinate with multiple stakeholders
- Comfortable working in a fast-paced startup environment
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The Company
What We Do
Famyo is a premium, character-led kids’ essentials brand designed in India and built around original intellectual property. It creates character-based products and content that combine everyday utility with storytelling and collectability. Its offerings include glow-in-the-dark blankets, poncho towels, bedding and comforter sets, baby hooded towels, pouches, and other accessories, serving children and parents through direct and marketplace channels.
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