Operations Associate

Location: Hawthorne, CA | On-site
Schedule: 36 hours/week | 4 weekdays, 9:00 AM–6:00 PM + Saturdays, 8:30 AM–12:30 PM
Weekday Flexibility: This position includes one scheduled day off Monday–Friday each week. Saturday morning availability is required.
Pay: $20.00–$23.00/hour, DOE
Training Provided: We’re willing to train the right candidate! Bring a positive attitude, reliability, strong customer-service skills, and a willingness to learn—we’ll teach you our systems and workflows.

We’re looking for a proactive, organized, and hands-on Operations Associate to support the day-to-day operations of our growing ABA organization.

This is a dynamic, cross-functional role for someone who enjoys variety, problem-solving, and being the person who helps keep things moving behind the scenes. You’ll work closely with our Management, Clinical, Scheduling, Human Resources, and Marketing teams, providing administrative and operational support that helps our clinicians stay focused on delivering high-quality services to our clients and families.

No two days will look exactly the same. You may be supporting scheduling and administrative projects one day, preparing clinical materials or coordinating office needs the next, and assisting with technology, inventory, or special projects as they arise.

As an Operations Associate, you’ll help support the systems, resources, and day-to-day tasks that keep our teams organized and our operations running smoothly.

Key Responsibilities:

• Provide administrative support to the Scheduling Team, including data entry, phone calls, emails, and other coordination needs
• Assist with operational projects across Management, Clinical, Human Resources, Scheduling, and Marketing
• Create, organize, and maintain learning materials, therapy tools, and crafts used by our clinical teams
• Purchase and coordinate supplies for marketing initiatives, clinical programs, office needs, and special projects
• Assemble and maintain PPE and supply kits for therapists
• Assist with billing audits, data entry, filing, and document organization
• Provide basic IT and equipment support, including software updates, troubleshooting, and workstation or device setup
• Monitor office and clinical supply inventory and coordinate replenishment as needed
• Help maintain required office records, postings, supplies, and operational compliance items
• Complete local errands, pickups, deliveries, and other operational tasks as needed
• Assist with maintaining an organized, clean, and functional office environment
• Support additional operational projects and priorities as the needs of the organization evolve

At Nurture & Nature Applied Behavior Analysis and Consultation, we are more than an ABA provider—we are a community of passionate professionals dedicated to making a meaningful difference in the lives of individuals with autism and their families.

We foster a collaborative and nurturing environment where team members are encouraged to grow professionally, take initiative, and contribute new ideas. With a strong emphasis on mentorship, career development, and a Growth Mindset, we are committed to helping both our clients and our team thrive.

Must Haves

• High school diploma (minimum requirement)
• Strong time management skills and ability to meet deadlines
• Detail-oriented with a problem-solving mindset
• Ability to work independently and take initiative
• Trustworthy and professional (may involve running errands for Management)
• Growth mindset and eagerness to learn
• Valid driver’s license and reliable transportation (travel may be required)
• Basic handy skills (e.g., changing lightbulbs, minor repairs)
• Basic IT skills (e.g., software updates, troubleshooting)
• Proficiency in Microsoft Office & Google Suite (Docs, Spreadsheets, Calendar, etc.)
•  Strong internet research skills

Physical Requirements- This is an active role that requires the ability to

• Stand, sit, lift up to 30 pounds, bend, kneel, and twist as needed

Nice to Haves

• Adobe Photoshop experience
• 1+ years of administrative experience
• 2+ years of experience with Microsoft Office

What we offer

• Medical, Dental & Vision Insurance (70% employer-paid premiums)
• 401(k) with Employer Matching
• Paid Holidays & Vacation Accrual
• Paid Sick Time
• Mileage & Drive Time Reimbursement
• Paid PRT/RBT Certification
• Annual Wellness Reimbursement (if applicable)
• Phone & Administrative Stipends
• Exclusive Employee Perks & Discounts at over 3,600 companies
• A vibrant, supportive community of talented professionals!