Operations Associate

Posted Yesterday
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54155, Oneida, WI, USA
In-Office
Entry level
Digital Media • Information Technology
The Role
Process daily client orders and media conversion tasks: receive, inventory, digitize, enter orders, prepare and ship completed orders, and collaborate across departments while maintaining confidentiality and timely turnaround.
Summary Generated by Built In

About FOREVER

At FOREVER®, we help families and individuals save, organize, and share their precious memories -- now and for generations.  As the world’s first and only permanent, complete, and trusted memory-keeping platform in the Cloud, we provide a unique, end-to-end, AI enabled solution to digitize, back-up, share, celebrate, and permanently store personal and family memories and stories.  We’re on a mission to build a company that serves millions of people and families for generations.


Founded in 2012, we are a growth-stage company that is scaling fast, investing in innovation, and expanding our reach. This is a rare opportunity to join a purpose-driven team that uses cutting-edge technology to serve people with deep emotional impact.


About the Role

FOREVER is seeking an Operations Associate to support daily order processing and media conversion operations. This entry-level role is ideal for a detail-oriented and organized individual who thrives in a collaborative, fast-paced environment.

Primary responsibilities will include converting various types of media, handling intake and organization processes, completing transactions, and ensuring timely shipment of client orders on a daily basis. To excel in this role, the ideal candidate must be adept at working both independently and as part of a team.

This is an opportunity to develop valuable operational skills while contributing to a positive and productive workplace culture.

 

 

Key Responsibilities

  • Ensure the security and confidentiality of all client and company materials.
  • Receive, inventory, and enter client orders into our system.
  • Prepare and ship completed client orders in a timely manner.
  • Digitize client materials on all media platforms used by FOREVER, Inc.
  • Collaborate Cross-Functionally with all departments within FOREVER, Inc.
Qualifications

Qualifications

  • High School Diploma/GED or Equivalent
  • Proficient in the use of computers
  • Strong verbal and written communication skills
  • Positive attitude and willingness to grow, adapt, and learn work functions in multiple areas of the facility
  • Critical thinking and problem-solving skills
  • Outstanding organizational skills and attention to detail
  • Comfortable working in a fast-paced, collaborative, and mission-driven environment with a proactive approach to problem-solving and innovation
  • Must be able to sit, stand and move about the facility during each shift while also lifting and moving boxes weighing up to 15 pounds

You’ll Thrive at FOREVER If You…

  • Care deeply about helping people preserve and share their precious memories and stories.
  • Are results-oriented, data-savvy, and proactive in solving challenges.
  • Enjoy working with people and are a positive member of a mission-oriented, dedicated team.
  • Appreciate a balance of strategic thinking and tactical execution.

What You’ll Love About Working at FOREVER:

  • Mission-driven culture with meaningful impact on families around the world.
  • A high-ownership, critical role in a growth-stage tech company.
  • Competitive salary, benefits, opportunities for advancement.
  • A collaborative, values-driven team based in Green Bay with a very highly connected workforce.

 

 

 

 

 

 

 

 

Employment Statements

We are an Equal Opportunity Employer.

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Skills Required

  • High School Diploma or GED (or equivalent)
  • Proficient in the use of computers
  • Strong verbal and written communication skills
  • Positive attitude and willingness to grow, adapt, and learn multiple work functions
  • Critical thinking and problem-solving skills
  • Outstanding organizational skills and attention to detail
  • Comfortable working in a fast-paced, collaborative, mission-driven environment with a proactive approach to problem-solving
  • Ability to sit, stand, move about the facility each shift and lift/move boxes up to 15 pounds
  • Work authorization in the US that does not require visa sponsorship now or in the future
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The Company
HQ: Pittsburgh, PA
985 Employees
Year Founded: 2012

What We Do

FOREVER makes it easy for you to have all of your memories digitized, secured, and ready to be enjoyed for generations to come. Here’s how our complete memory-keeping solution works: 1.) Convert all your physical memories to digital form by packing them into a FOREVER Digitization Box and sending them in to us. Our professionals will handle them with the utmost care and your originals will be quickly returned to you. Shipments both ways are fully tracked and insured for your peace of mind. Never worry about the safety of your family treasures again! 2.) Your digitized memories will be uploaded into a free FOREVER™ Intro Account. If you wish, you can secure them for your lifetime plus 100 years by upgrading to a permanent FOREVER Storage® account. No hidden fees, no recurring costs. We will never share or mine your data. Learn more about the FOREVER Guarantee™ at www.forever.com/guarantee. 3.) Organize, edit, and preserve your photos with FOREVER Historian™, our unique photo organizing software. Historian allows you to find any photo in seconds, restore life to old snapshots and make them look like new, and get creative with photo editing tools. 4.) Print your memories to share with friends and family as beautiful photo gifts! Use our FOREVER Print application to quickly and easily design premium photo books or try out our award-winning digital scrapbooking software, FOREVER Artisan®, to craft photo books, mugs, wall art, calendars, and much more using art from our Digital Art Store. 5.) Celebrate your memories with loved ones, now and for years to come. Give personalized photo gifts to friends and family, share albums on forever.com or with the FOREVER mobile app, and rest easy knowing that your legacy will persevere for generations, guaranteed. So, what are you waiting for? Sign up for a free FOREVER Account and receive 2GB of storage and a $20 coupon, usable on any of our products or services. Join the movement toward permanence today!

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