Operations Associate

Department

CSL Rockefeller Operations

About the Department

Rockefeller Memorial Chapel is the ceremonial and spiritual center of the University of Chicago. With a capacity of 1,500 people, it is the largest performing arts venue on campus, producing a variety of concerts and events for the University and wider Chicago communities. The chapel partners with academic departments to present large-scale events, including visits of major speakers. The 150-capacity Bond Chapel is the site of ceremonial, spiritual, academic, and artistic events suited to a more intimate venue, managed by Rockefeller Chapel. The Spiritual Life office, located in Ida Noyes Hall, is closely associated with Rockefeller Chapel, sponsoring student organizations and hosting a large network of spiritual advisors.

Job Summary

The Operations Associate is an integral member of the Rockefeller Chapel administrative staff, responsible for the operations and physical facilities of Rockefeller and Bond Chapels, and the Spiritual Life office in Ida Noyes Hall. The ideal candidate is a confident and independent project manager with an interest in the performing arts and diverse religious traditions. Reporting to the Director of Events and Operations, the Operations Associate has the following responsibilities:

Responsibilities

• Performs daily operational walkthroughs of all three facilities, documenting and disseminating notes to appropriate crews.
• Prepares and modifies Rockefeller and Bond Chapels for events, in consultation with Events staff.
• Serves as primary vendor contact and supervises vendor site visits.
• Serves as primary liaison for custodial and security services, training staff and setting schedules.
• Participates in the development and implementation of capital improvement projects, such as construction, remodeling, renovation, and maintenance of buildings and facilities.
• Oversees construction, installation, operation, maintenance, and repair of existing structures, systems, equipment, and/or components. Conducts regular inspections of existing structures, systems, equipment, and/or components and prepares written reports of findings.
• Performs other related work as needed.

Minimum Qualifications

Education:

Minimum requirements include a college or university degree in related field.

Work Experience:

Minimum requirements include knowledge and skills developed through 2-5 years of work experience in a related job discipline.

Certifications:

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Preferred Qualifications

Experience:

• Experience in Project Management; including logistics and adhering to timelines.
• Familiarity with building maintenance work, including tools, equipment, practices, and common work conditions.
• Familiarity with performing arts production and stageplots, including specialized props and A/V equipment.

Preferred Competencies

• Communicates effectively and with influence, driving engagement and motivating stakeholders to mobilize.
• Ensures accountability and drives results, developing novel approaches to achieve mission critical objectives.
• Exhibits resilience and decisiveness; creatively and effectively allocates resources in a fast-paced environment.
• Demonstrates knowledge and respect for Rockefeller Chapel’s history and mission; works effectively within organizational dynamics.
• Fosters an atmosphere of inclusion and respect for cultural diversity.
• Applicants must demonstrate a high level of independence while also working well as part of a team. The position requires clear and consistent communication, the ability to work on multiple projects simultaneously, and the persistence to execute in a sometimes bureaucratic environment.

Working Conditions

• Ability to work a flexible schedule which may consist of nights, weekends, and holidays.
• Applicants should be able to lift up to 25 pounds of furniture/equipment unaided, and to climb 271 steps up the carillon tower. Walking between buildings in inclement weather is also required, as is regularly taking stairs without access to an elevator.

Application Documents

• Resume (required)
• Cover Letter (required)
• Three References (preferred)

The University of Chicago uses AI-assisted tools to streamline and augment some recruitment processes; however, AI is not used to make hiring decisions.
When applying, the document(s) MUST be uploaded via the My Experience page, in the section titled Application Documents of the application.

Job Family

Facilities Management

Role Impact

Individual Contributor

Scheduled Weekly Hours

37.5

Drug Test Required

No

Health Screen Required

No

Motor Vehicle Record Inquiry Required

No

Pay Rate Type

Salary

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FLSA Status

Exempt

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Pay Range

$65,000.00 - $72,000.00

The included pay rate or range represents the University’s good faith estimate of the possible compensation offer for this role at the time of posting.

Benefits Eligible

Yes

The University of Chicago offers a wide range of benefits programs and resources for eligible employees, including health, retirement, and paid time off. Information about the benefit offerings can be found in the Benefits Guidebook.

Posting Statement

The University of Chicago is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender, gender identity, or expression, national or ethnic origin, shared ancestry, age, status as an individual with a disability, military or veteran status, genetic information, or other protected classes under the law. For additional information please see the University's Notice of Nondiscrimination.

 

Job seekers in need of a reasonable accommodation to complete the application process should call 773-702-5800 or submit a request via Applicant Inquiry Form.

 

All offers of employment are contingent upon a background check that includes a review of conviction history.  A conviction does not automatically preclude University employment.  Rather, the University considers conviction information on a case-by-case basis and assesses the nature of the offense, the circumstances surrounding it, the proximity in time of the conviction, and its relevance to the position.

 

The University of Chicago's Annual Security & Fire Safety Report (Report) provides information about University offices and programs that provide safety support, crime and fire statistics, emergency response and communications plans, and other policies and information. The Report can be accessed online at: http://securityreport.uchicago.edu. Paper copies of the Report are available, upon request, from the University of Chicago Police Department, 850 E. 61st Street, Chicago, IL 60637.