Operations Associate - P&C Insurance

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San Antonio, TX, USA
In-Office
Insurance
The Role

Argo Group is a leader in specialty insurance with a vibrant culture built on respect, equality, wellness and opportunity. We’re an innovative organization that’s small enough to be agile and big enough to make a difference in our industry.  

Our collaborative workplace is continuously evolving to ensure all employees feel: 

  • Comfortable bringing their whole selves to work. 
  • Confident that they will be treated respectfully. 
  • Recognized for their performance and provided with equal opportunities to succeed. 

At Argo, skill meets opportunity. If you’re wired to raise your hand and ask, “Where can I help?”, you’ll thrive with us. 

Argo’s Specialty Programs team is seeking a curious, analytical, and driven team member to join us as a (Strategic) Operations Associate. This role is ideal for someone early in their career — whether a recent graduate or someone with 1–2 years of experience — who thrives in environments where initiative, problem-solving, and communication are key.

The work is dynamic and fast-paced. You’ll spend your time investigating data and process issues, building tools in Excel and SQL, and working across departments to help our programs run more effectively. If you're excited by the idea of solving puzzles, learning quickly, and building something better than how you found it — this could be a great fit.

What You’ll Do:

  • Troubleshoot operational and data issues across Workers’ Comp and Commercial Programs
  • Create and execute operational processes/workflows
  • Use Excel and SQL to build reports, validate data, and support internal tracking
  • Manage team projects related to systems improvements, reporting, and workflow optimization
  • Participate in meetings with internal stakeholders and external partners, documenting next steps and tracking progress
  • Coordinate small-scale compliance, audit, and reconciliation tasks
  • Contribute to process documentation and user guides
  • Conduct self-directed research for new internal and external initiatives

What You Bring:

  • Bachelor's degree from an accredited college or university (required)
  • Internship or 1–2 years of professional work experience preferred (not required)
  • Advanced Excel skills (pivot tables, formulas, lookups); basic to intermediate SQL familiarity
  • Strong organizational and time management skills — able to manage multiple streams of work independently
  • Clear, professional communication skills, both written and verbal
  • Intellectual curiosity and a self-starter mindset — you take ownership and ask smart questions
  • Willingness to dig into unfamiliar topics and figure them out through research or collaboration

Other Requirements:

  • Must be able to work in office, 5 days per week, in one of the following locations: San Antonio, TX; Chicago, IL; or New York, NY
  • Light travel (approximately 1–2 trips per quarter) may be required for client or internal meetings

PLEASE NOTE:  At this time, Argo Group will not sponsor an applicant for employment authorization for this position.

If you have a disability under the Americans with Disabilities Act or a similar law and you wish to discuss potential accommodations related to applying for employment at Argo Group, please contact our Benefits Department at 210-321-8400. 

To all recruitment agencies:  Unless you have been requested to work on this position, or other positions with Argo Group, please do not forward any resumes to Argo Group employees.   Argo Group is not responsible for any fees related to unsolicited resumes.

Argo Group International Holdings, Inc. (“Argo” or the “Company”) is a wholly owned subsidiary of Brookfield Wealth Solutions, Ltd. (“BWS”), a New York and Toronto-listed public company. Argo, with over $8 billion of assets on its balance sheet, is a leading underwriter of specialty insurance products in the property and casualty (P&C) market, working with independent agents, wholesale brokers, and retail brokerage partners to deliver collaborative solutions for niche markets.

BWS is a leading wealth solutions provider, focused on securing the financial futures of individuals and institutions through a range of wealth protection and retirement services, and tailored capital solutions. BWS is backed by Brookfield Corporation, a leading global investment firm whose asset management business manages more than $1 trillion in assets as of September 30, 2024.

We are an Equal Opportunity Employer. We do not discriminate on the basis of age, ancestry, color, gender, gender expression, gender identity, genetic information, marital status, national origin or citizenship (including language use restrictions), denial of family and medical care leave, disability (mental and physical) , including HIV and AIDS, medical condition (including cancer and genetic characteristics), race, religious creed (including religious dress and grooming practices), sex (including pregnancy, child birth, breastfeeding, and medical conditions related to pregnancy, child birth or breastfeeding), sexual orientation, military or veteran status, or other status protected by laws or regulations in the locations where we operate. We do not tolerate discrimination or harassment based on any of these characteristics. 

The collection of your personal information is subject to our HR Privacy Notice

Our Benefits

Developing our employees professionally and personally strengthens our organization.
Argo Group offers an attractive Total Rewards package that includes:

  • A culture that recognizes performance and empowers employees to excel, offering competitive compensation and merit driven profit sharing.
  • Workplace policies that support employee well-being include flex time and floating holidays.
  • Comprehensive health, wellness, and financial planning options that employees can tailor to meet their personal and family needs.  In addition to traditional health and wellness plans, benefits include dental, disability, life insurance, medical, and vision insurance, matching 401(k) retirement savings, generous paid time off (21 days of PTO, 11 paid company holidays, 3 floating holidays and a paid voluntary day), paid caregiver and parental leave, paid bereavement, jury duty/court appearances, and military (up to 14 days) leave, employee assistance program (EAP), and an array of voluntary benefits.  
  • Argo Academy, a digital and instructor-led platform that offers continuous learning and professional development – Training magazine lists Argo among the Training "Top 125" Companies.   Argo encourages career mobility and continuing education to pursue and maintain professional and industry designations, in addition to traditional university and higher education programs.
  • An inclusive culture that develops and sponsors diverse teams, encourages cross-functional engagement and collaboration, builds community through employee resource groups (ERGs), and provides an environment that welcomes ongoing dialogue, creative innovation, professional and personal development.
  • Active community outreach and volunteer programs.
  • A generous Employee Referral program that results in approximately 25% of all new hires annually.

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The Company
Houston, Texas
1,296 Employees
Year Founded: 1948

What We Do

Argo Group is a U.S.-focused underwriter of specialty insurance products in the property and casualty market. We offer a full line of products and services designed to meet the unique coverage and claims-handling needs of businesses. Since 1957, we share a firm commitment to working together with independent agents, wholesale brokers and retail brokerage partners to deliver innovative products for niche markets. Headquartered in Bermuda, we’re a diverse company with multiple offices in the United States, United Kingdom, Brazil and United Arab Emirates. Our belief that the company’s success is linked to our employees drives our commitment to creating an environment and culture of respect where everyone can thrive. We value helping the communities around us, growing alongside our employees through innovation and creating a workplace with work-life balance.

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