Operations Associate - Graduate Internship

Note: Partly is headquartered in Austin, TX with offices in London, UK, Christchurch, NZ and Auckland, NZ. Wherever you're based, we'll connect you with your nearest office for onboarding, and fly you to join the full team for our quarterly "Season Openers" (we cover travel and accommodation). If you're relocating to join us, we can also assist with relocation costs. This position is based remotely in London.

Partly's mission is to connect the world's parts and we're doing that by building the first global platform for replacement parts, starting with auto parts. Our big vision is to accelerate the world towards a sustainable future where anyone can fix anything.

Founded by ex-Rocket Lab engineers, we utilize cutting-edge technology to solve challenging but exciting problems that make a huge impact in a $1.9 trillion industry. We've more than tripled our team over the last 12 months and expect to double in size again over the coming 12 months. We're a global team spanning both Europe and Australasia.

We provide a scalable digital infrastructure solution to some of the world's largest businesses and the most exciting startups. Partly's solutions are integrated across hundreds of companies globally, providing the backbone for cataloging and managing parts online.

Our investors include Blackbird Ventures (Canva, CultureAmp etc.), Square Peg, Octopus Ventures, Icehouse, Peter Beck (Rocket Lab), Akshay Kothari (Notion Co-Founder) and Dylan Field (Figma Co-Founder).

We're continuing to build a world-class team and ensuring Partly is a place where people can do the best work of their lives. We're proud of the culture we've built at Partly, and our values are lived throughout every experience.

Want to learn more about the problems we're solving and the culture we're building at Partly? Hear directly from our team here: https://shorturl.at/iAFUX

We're launching the UK Partly Repairer Ambassador Programme — a 3-month, full-time (with flexibility), paid internship for a small cohort of sharp, driven graduates who want real responsibility from day one. This is for people who want something more than a coffee run and a PowerPoint, and will lead to a full-time role for those who make a genuine impact.

Your job is simple: get newly onboarded repair shops actively using the Partly platform as quickly as possible. That means building relationships on the ground, understanding why certain shops aren't placing orders through us, and removing those barriers. You'll become the human face of Partly in repair shops across the UK — someone repairers genuinely trust and enjoy working with.

This is not a desk job. You'll spend your first 1–2 weeks in our London office receiving structured training before heading out to visit customers across your assigned region.

Key details:

• Contract: 3 months, full-time with flexibility

• Start: As soon as possible

• Location: UK-wide (field-based, with initial training in London)

• Visit newly signed repair shops across your region and help them get up and running on the Partly platform.

• Understand why shops aren't placing jobs through Partly and identify practical ways to remove those barriers.

• Help repairers optimise and streamline their parts procurement workflows.

• Track repairer activity, monitor adoption, and report insights back to the team on what's working and what isn't.

• Build authentic, long-term relationships with shop owners and parts managers.

• Feed customer insights back to the wider business so we can continually improve the product and onboarding experience.

• A recent graduate (university, HND, engineering course, or apprenticeship) with a genuine hunger to learn and get stuck in.

• Strong common sense and the ability to read a room. This role is all about building trust with people who work with their hands for a living.

• A full UK driving licence (having your own car is a strong advantage).

• Comfortable spending most of the week on the road visiting customers.

• Organised, self-directed, and confident working independently.

• Comfortable around automotive professionals. This could come from a genuine interest in cars, working on your own vehicle, following motorsport, spending time in automotive environments, or simply having the curiosity and confidence to quickly learn the industry's language and "talk shop" with customers.

• £102 per day

• Travel and accommodation costs covered

• Real responsibility and customer-facing experience from week one

• A strong reference and genuine insight into how a fast-growing tech company operates

• A realistic path to a full-time role at Partly at the end of the programme for the people who excel