Want to do work that really matters?
At Checkatrade, we’re building the UK’s go-to home improvement marketplace. Every day, we help millions of homeowners find the right tradesperson for the job, fast, fair, and without the faff.
What is Checkatrade Express?
An alternative experience to the ordinary Checkatrade website. It has a simplified booking journey for customers, with a focus on quick, everyday jobs in the home. Prices are fixed and upfront, payment is made with us directly on the platform, and the customer does not select their trade - we handle that for them.
We built the platform in mid-2025, and brought it to market in Q4 of that year. We have since grown extremely quickly, expanded nationwide, and offer 100+ services to thousands of customers. The product is still very early in its journey. It is run by a small, ambitious, entrepreneurial team with aggressive targets to hit. We are looking for an Operations Associate to join us on our mission to build the UK’s best home services marketplace.
Forget long lists, here’s what you’ll actually spend your time on:
Building supply health and acquisition frameworks from the ground up to ensure our trade network keeps up with skyrocketing demand.
Rolling up your sleeves and getting stuck into a wide variety of challenges in a scrappy team where no two days are the same.
Sitting at the centre of strategy, product, and data to shape new ideas, drive launches, solve meaningful problems, and push projects over the line.
Working side-by-side with product managers, engineers, and operators to turn concepts into live products that make a real impact.
It’s not about ticking every box. It’s about turning up curious, ready to crack on. You’ll do well here if you bring:
Recent graduate or early-career professional preferably with experience in consulting, tech, or startups (not essential)
Exceptional critical thinking and a love for tackling complex challenges with smart, well-reasoned solutions.
Comfort working with data (Excel required, BI tools a bonus) to ask smart questions and spot patterns that help the team focus on what matters.
An AI-powered mindset, using automation and AI agents to scale your personal output and multiply your impact.
Clear communication skills and an eagerness to learn and adapt in a highly-dynamic, fast-paced environment where priorities shift rapidly.
We believe great work deserves great rewards. Here’s just a taste:
Competitive salary + annual bonus or commission (role dependent)
Employee Share Program
Health, well-being and learning support (including access to leadership programmes and mentorship)
Gym membership, Smart Tech Scheme and Cycle Scheme
Birthday/Special day leave
Buy & sell holiday scheme
1 week’s paid charity leave and much more!
How we’ll get to know each other:
Screening call with one of our Talent Acquisition Partners
1st stage interview with e.g. General Manager, Express
2nd Stage case study, panel interview
3rd Stage cross functional interview
If you require any reasonable adjustments during our interview process, please discuss them with your Talent Acquisition Partner.
If this sounds like the place where you can do your best work, we’d love to hear from you, even if you don’t tick every box
About us
We’re Checkatrade – the UK’s leading platform for finding a tradesperson. With more than 50,000 trades listed and over 6 million reviews, we help homeowners get jobs done right and help tradespeople grow their business.
We’re growing fast, with big plans to become the go-to brand for home improvements. If you care about great work, take pride in the details, and want to make an impact, you’ll fit right in.
Top Skills
What We Do
Checkatrade is one of the UK’s top online marketplaces for home improvements and repairs.
Our mission is to be the trusted foundation of every home by connecting people with trades and tools to make home improvements easy – because we believe safe and happy homes improve lives, support livelihoods, and build communities.
From our humble beginnings in 1998 to becoming a national household name, we’re on an exciting journey. For more than 25 years Checkatrade has stood for reputation and raising standards – whether that is for our trade members, consumers, or our colleagues. We think big and are passionate about changing the face of home improvements and repairs.
Today, we are a modern online marketplace and a force for good. We strive every day to support people to improve their homes and we don’t settle for the status quo – we are evolving, innovating, and growing.
With generous investment from private equity partners Brookfield, we have an ambitious growth plan and a robust roadmap to get there. Led by our values – Be All In, Always Customer Obsessed, Get It Done, Be Bold, and Do The Right Thing – we are 500 high-performing individuals working across the UK, with high-spec offices in London and Portsmouth.
We are here to be the best and inspire others to do the same, and to get there we need exceptionally talented, bright, and driven people – so if that sounds like you, you couldn’t join at a better time!
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