Operations Associate (Cash Management) - Contract

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.

Broadridge is growing! We are seeking a contract Operations Associate to join our Cash Management team located in Phoenix, AZ. In this role, you will be responsible for same day processing of contribution and distribution requests from 401(K) participants via check, ACH, and federal wire transactions.

Are you eager to learn and be part of a dynamic team? Do you enjoy solving problems? If so, we’d love to hear from you!

This is a temporary contract role expected to last 1 year or longer, with the possibility of going permanent. This is a hybrid position in which you will work 2 days per week in the office, and the other 3 from home.
 

Responsibilities:

• Same day cash processing of contribution and distribution requests from 401(K) participants via checks, ACH, and Federal wire transactions

• Accurately and timely process all daily inquiries research and items

• Handle escalated items and projects given by management

• Enter and release wires in the wire system, carrying out Quality Control, consistently double checking any transactions that are processed by the team

• Closing process which includes balancing transactions at the end of each day
   

Requirements:

• High School education or equivalent required

• A minimum of 1-2 years’ experience with cash and funds processing

• Knowledge of basic business processes and computer applications (Microsoft Excel and Word)

• Strong written and verbal communication and customer service skills, with analytical and problem-solving abilities

• Basic knowledge of trust business and its particular accounting and tax reporting requirements, as well as an understanding of retirement plans, benefit payments, and distribution processing preferred but not required

• Ability to work in the office 2 days per week
   

The pay range for this position is $24.00 - $26.00 per hour. Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, skills, and education.

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#LI-Hybrid

We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective.

Use of AI in Hiring 

As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.

US applicants: Click here to view the EEOC "Know Your Rights" poster.

Disability Assistance

We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws. 

If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email to [email protected].