At WelbeHealth, each participant of our program is guided by our interdisciplinary team (IDT), composed of clinical and non-clinical members who work cohesively to provide all-inclusive care to our most vulnerable senior population.
The WelbeHealth Operations Assistant, reporting into our Day Center Leadership team, plays a pivotal role in ensuring smooth and efficient program operations. This position involves a wide range of operational and administrative duties, that include but are not limited to, greeting and checking in participants, scheduling and calendar management, inventory ordering and management, on-site/in-home/telehealth participant support, and event planning. The Operations Assistant will support projects and communications as needed, assisting with deliverable creation, tracking deadlines and timelines, and acting as the liaison between various departments and teammates to ensure work is progressing.
Essential Job Duties:
- Coordinate meetings and assist with scheduling needs for participants and internal staff
- Collaborate with teammates to support projects and workstreams, ensuring timely completion of tasks
- Act as a liaison for internal and external stakeholders, communicating effectively and professionally
- Attend, facilitate, take minutes, and document action items for meetings as needed
- Assist with customer service and service recovery for participants and other partners as needed
- Manage front door when needed, ensuring visitors and participants are greeted, sign in and out, receive their badges and appropriate entrance screenings, and do not elope
Job Requirements:
- Must be 18 years old
- High school diploma or equivalency required, associate’s/bachelor’s degree preferred
- Bilingual English/Spanish strongly preferred
- Minimum of two (2) years of experience as an Administrative Assistant
- Demonstrated technological skills with Microsoft Office – Outlook, Word, Excel, PPT
- Demonstrated ability to prioritize and direct in a fast-paced environment
- Must be able to work onsite Monday-Friday from 8:00 AM-4:30 PM
- Must obtain CPR and First Aid certification within 180 days of hire and maintain certification thereafter; CPR and First Aid certification upon hire preferred
Benefits of Working at WelbeHealth: Apply your expertise in new ways as we rapidly expand. You will have the opportunity to design the way we work in the context of an encouraging and loving environment where every person feels uniquely cared for.
- Medical insurance coverage (Medical, Dental, Vision)
- Work/life balance – we mean it! 17 days of personal time off (PTO), 12 holidays observed annually, and 6 sick days
- Advancement opportunities - We’ve got a track record of hiring and promoting from within, meaning you can create your own path!
- And additional benefits
Compensation consists of base salary plus bonus. WelbeHealth offers a competitive total rewards package that includes a 401(k) match, comprehensive healthcare coverage, and a broad range of additional benefits. Actual compensation will be determined based on experience and relevant qualifications.
COVID-19 Vaccination Policy
At WelbeHealth, our mission is to unlock the full potential of our vulnerable seniors. In this spirit, please note that we have a vaccination policy for all our employees and proof of vaccination, or a vaccine declination form will be required prior to employment. WelbeHealth maintains required infection control and PPE standards and has requirements relevant to all team members regarding vaccinations.
Our Commitment to Diversity, Equity and Inclusion
At WelbeHealth, we embrace and cherish the diversity of our team members, and we're committed to building a culture of inclusion and belonging. We're proud to be an equal opportunity employer. People seeking employment at WelbeHealth are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law.
Beware of Scams
Please ensure your application is being submitted through a WelbeHealth sponsored site only. Our emails will come from @welbehealth.com email addresses. You will never be asked to purchase your own employment equipment. You can report suspected scam activity to [email protected]
Skills Required
- Must be 18 years old
- High school diploma or equivalency
- Associate's or bachelor's degree
- Bilingual English/Spanish
- Minimum of two (2) years of experience as an Administrative Assistant
- Demonstrated technological skills with Microsoft Office (Outlook, Word, Excel, PowerPoint)
- Demonstrated ability to prioritize and direct in a fast-paced environment
- Must be able to work onsite Monday-Friday from 8:00 AM-4:30 PM
- Obtain CPR and First Aid certification within 180 days of hire and maintain certification
- CPR and First Aid certification upon hire
What We Do
WelbeHealth provides full-service care to help seniors age well at home and in their community, often at no cost. Services include medical, coordination, home care, dental, transport, physical therapy, prescriptions, social activities and meals. Founded by a seasoned group of physician entrepreneurs, our leadership team hails from leading payer and provider organizations such as GoHealth Urgent Care, BAYADA Home Health, AirStrip Technologies, Evolent Health, and On Lok. With funding from leading venture investors, we're looking for team members who are inspired to help us deliver on our mission of unlocking the full potential of the most vulnerable seniors. Our colleagues are energized by working in diverse groups toward our shared purpose, are eager to drive groundbreaking innovations, and have the courage to care for our participants with empathy and love.
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