Operations Assistant

Posted 2 Days Ago
Be an Early Applicant
Somerset, KY, USA
In-Office
Entry level
Financial Services
The Role
Performs data entry and posting for bank deposit accounts, handles bookkeeping-related customer calls, and cross-trains across deposit operations departments. The role requires confidentiality, effective communication, teamwork, resourcefulness, customer service skills, basic computer proficiency, office equipment operation, and awareness of banking trends, regulations, and technologies.
Summary Generated by Built In

Description

Ensure proper data entry and posting related to the Bank’s deposit accounts. Serve as customer service for bookkeeping incoming calls. Continuous cross training for all job duties within the department. Improve leadership skills, becoming a vital member of Operations. Become knowledgeable with all deposit operational departments. 

Requirements

. Effectively communicate with customers and co-workers while ensuring confidentiality of information. 

· Ability to work with others and demonstrate self-reliance and resourcefulness.

· Maintain knowledge of trends, best practices, regulatory changes, and new technologies in banking. 

· Good interpersonal and customer service skills. 

· Good understanding of operations in other departments. 

· Basic knowledge of computer operations, as well as the ability to operate standard office equipment 

Skills Required

  • Effectively communicate with customers and co-workers while maintaining confidentiality of information
  • Ability to work with others and demonstrate self-reliance and resourcefulness
  • Maintain knowledge of banking trends, best practices, regulatory changes, and new technologies
  • Good interpersonal and customer service skills
  • Good understanding of operations in other departments
  • Basic knowledge of computer operations
  • Ability to operate standard office equipment
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The Company
HQ: Somerset, KY
122 Employees
Year Founded: 2008

What We Do

First & Farmers National Bank is a Kentucky-based community bank serving individuals and businesses through personal and business checking, digital banking, mobile services, loans, and local lending. Incorporated in 2008, it builds on banking roots dating to 1818 and operates 11 locations with approximately 122 employees. The bank emphasizes local decision-making, customer service, and accessible banking, with more than $650 million in assets.

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