Operations Assistant

Posted 7 Days Ago
Be an Early Applicant
Newark, NJ, USA
In-Office
26-35 Annually
Junior
Healthtech
The Role
Supports day center operations through participant check-in, scheduling, calendar management, inventory ordering, front-door management, meeting coordination, event planning, documentation, customer service, and cross-functional project support. The role requires onsite administrative assistance, stakeholder communication, service recovery, and maintaining participant safety and access procedures.
Summary Generated by Built In

At WelbeHealth, each participant of our program is guided by our interdisciplinary team (IDT), composed of clinical and non-clinical members who work cohesively to provide all-inclusive care to our most vulnerable senior population.

The WelbeHealth Operations Assistant, reporting into our Day Center Leadership team, plays a pivotal role in ensuring smooth and efficient program operations. This position involves a wide range of operational and administrative duties, that include but are not limited to, greeting and checking in participants, scheduling and calendar management, inventory ordering and management, on-site/in-home/telehealth participant support, and event planning. The Operations Assistant will support projects and communications as needed, assisting with deliverable creation, tracking deadlines and timelines, and acting as the liaison between various departments and teammates to ensure work is progressing.

🎉 Join Our Exciting New Location! 🎉

We are thrilled to announce the opening of our brand new location! This is an incredible opportunity for you to be part of something special. Come and experience the vibrant atmosphere, meet our amazing team, and discover what makes us unique!

Essential Job Duties:

  • Coordinate meetings and assist with scheduling needs for participants and internal staff
  • Collaborate with teammates to support projects and workstreams, ensuring timely completion of tasks
  • Act as a liaison for internal and external stakeholders, communicating effectively and professionally
  • Attend, facilitate, take minutes, and document action items for meetings as needed
  • Assist with customer service and service recovery for participants and other partners as needed
  • Manage front door when needed, ensuring visitors and participants are greeted, sign in and out, receive their badges and appropriate entrance screenings, and do not elope

Job Requirements:

  • Must be 18 years old
  • High school diploma or equivalency required, associate’s/bachelor’s degree preferred
  • Bilingual English/Spanish strongly preferred
  • Minimum of two (2) years of experience as an Administrative Assistant
  • Demonstrated technological skills with Microsoft Office – Outlook, Word, Excel, PPT
  • Demonstrated ability to prioritize and direct in a fast-paced environment
  • Must be able to work onsite Monday-Friday from 8:00 AM-4:30 PM
  • Must obtain CPR and First Aid certification within 180 days of hire and maintain certification thereafter; CPR and First Aid certification upon hire preferred

Benefits of Working at WelbeHealth: Apply your expertise in new ways as we rapidly expand. You will have the opportunity to design the way we work in the context of an encouraging and loving environment where every person feels uniquely cared for.

  • Medical insurance coverage (Medical, Dental, Vision)
  • Work/life balance – we mean it! 17 days of personal time off (PTO), 12 holidays observed annually, and 6 sick days
  • Advancement opportunities - We’ve got a track record of hiring and promoting from within, meaning you can create your own path!
  • And additional benefits

Compensation consists of base salary plus bonus. WelbeHealth offers a competitive total rewards package that includes a 401(k) match, comprehensive healthcare coverage, and a broad range of additional benefits. Actual compensation will be determined based on experience and relevant qualifications.

Compensation Offering
$26.89—$35.50 USD

COVID-19 Vaccination Policy

At WelbeHealth, our mission is to unlock the full potential of our vulnerable seniors. In this spirit, please note that we have a vaccination policy for all our employees and proof of vaccination, or a vaccine declination form will be required prior to employment. WelbeHealth maintains required infection control and PPE standards and has requirements relevant to all team members regarding vaccinations.


Our Commitment to Diversity, Equity and Inclusion

At WelbeHealth, we embrace and cherish the diversity of our team members, and we're committed to building a culture of inclusion and belonging. We're proud to be an equal opportunity employer. People seeking employment at WelbeHealth are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), pregnancy or other status protected by applicable law.


Beware of Scams

Please ensure your application is being submitted through a WelbeHealth sponsored site only. Our emails will come from @welbehealth.com email addresses. You will never be asked to purchase your own employment equipment. You can report suspected scam activity to [email protected]

Skills Required

  • Must be at least 18 years old
  • High school diploma or equivalent
  • Associate's or bachelor's degree
  • Bilingual English and Spanish skills
  • At least two years of Administrative Assistant experience
  • Technological proficiency with Microsoft Office, Outlook, Word, Excel, and PowerPoint
  • Ability to prioritize and direct work in a fast-paced environment
  • Ability to work onsite Monday through Friday, 8:00 AM to 4:30 PM
  • CPR and First Aid certification within 180 days of hire
  • CPR and First Aid certification at the time of hire
  • Proof of COVID-19 vaccination or vaccine declination form
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The Company
HQ: Los Angeles, CA
454 Employees
Year Founded: 2015

What We Do

WelbeHealth provides full-service care to help seniors age well at home and in their community, often at no cost. Services include medical, coordination, home care, dental, transport, physical therapy, prescriptions, social activities and meals. Founded by a seasoned group of physician entrepreneurs, our leadership team hails from leading payer and provider organizations such as GoHealth Urgent Care, BAYADA Home Health, AirStrip Technologies, Evolent Health, and On Lok. With funding from leading venture investors, we're looking for team members who are inspired to help us deliver on our mission of unlocking the full potential of the most vulnerable seniors. Our colleagues are energized by working in diverse groups toward our shared purpose, are eager to drive groundbreaking innovations, and have the courage to care for our participants with empathy and love.

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