The Role
Manage day-to-day Austin office operations, including facilities coordination, visitor access, supplies, mail, equipment, ticketing, procurement, vendors, invoices, purchase orders, and credit card reconciliation. Support office events, budgets, administrative processes, employee requests, and communication across departments while maintaining a welcoming, secure, and functional workplace.
Summary Generated by Built In
We are seeking a highly organized, proactive, and adaptable Operations Assistant to manage the day-to-day operations of our Austin office. Reporting into the Business Infrastructure & Operations (BIO) team, this role will be responsible for ensuring a functional, welcoming, and engaging environment for employees and visitors. The Operations Assistant will support vendor management, facilities needs, and operational support. The ideal candidate thrives in a fast-growing company, balancing attention to detail with excellent communication and problem-solving skills.
Key Responsibilities
- Coordinate all aspects relating to the smooth running of the premise and facilities of the Austin HQ, under the direction of the Office Coordinator, BIO Manager, and/or the Regional Director
- Meet and greet clients and visitors to the office, ensure prior clearance and routing (including use of the Receptionist visitor management kiosk) of such parties in accordance with Company policies
- Manage daily office operations, including supply inventory, kitchen restocking, mail/package handling, and equipment upkeep
- Help to oversee Operations ticketing system and Teams channels, responding promptly to employee requests and prioritizing effectively
- Maintain a secure and safe environment by monitoring visitor access and issuing visitor badges in accordance with company policies
- Identify and help to resolve facilities & workplace maintenance issues through the Company Portal or the use of third-party service providers
- Proactively manage office procurement, kitchen supplies, and catering to ensure staff needs are met
Additional Tasks:
- Manage and cultivate relationships with our suppliers, on-site property management team, TRS building team, and service providers
- Assist BIO Manager in planning and reporting on yearly or quarterly budget for local office activities and purchasing
- Assist the BIO Coordinator with planning & execution of all internal staff social events, offsites and holiday dinners and parties
- Understand, implement, and educate team on correct practices for operational tasks and processes, working closely with the BIO Coordinator / BIO Manager or central teams where appropriate (e.g., expense policy, booking travel, meeting room use)
- Creating and managing Company Purchase Orders (POs), handling vendor invoices, and end-of-month credit card reconciliation
- Collaborate closely with various departments to support administrative needs and facilitate seamless communication within the organization
What we are looking for
- Minimum of 2 years of experience in administrative support, facilities coordinator, office operations, hospitality, workplace services, or a related field
- Team player with strong interpersonal skills, positive attitude and the ability to build effective relationships at all levels
- Excellent coordination, time management and organizational skills; excellent communication skills; strong attention to detail
- Must be proactive – a self-starter, comfortable using their initiative and working autonomously, able to troubleshoot and problem-solve
- Evidence of having a passion for working with people and working beyond the confines of the job description
- Experience creating and managing purchase orders, invoices, supplier records, or other procurement-related processes
- Proficiency with Microsoft Office applications, including Outlook, Word, Excel, and Teams
We strongly encourage women and candidates from diverse backgrounds to apply. There is evidence that people from under-represented groups may be less likely to apply unless they meet virtually every selection criterion. We urge candidates who meet at least some of the criteria to consider applying, especially if you are passionate about climate, energy, economics, data analytics, software, strategy, or consulting – there’s a role that’ll fit you at Aurora.
What we offer
- A fun, informal, collaborative and international work culture
- A competitive salary and benefits package
- Access to regular coaching and mentoring sessions and the opportunity to learn from experienced professionals
- A brand-new office space in the vibrant and culturally rich East Austin area
- Access to the Aurora Academy, our training program offering a range of opportunities to develop your skills
The Company is committed to the principle that no employee or job applicant shall receive unfavorable treatment on grounds of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership and pregnancy and maternity.
The successful candidate would start as soon as possible. We will review applications as they are received.
About
From its academic roots, Aurora Energy Research is a thriving, rapidly growing company, currently serving over 1000 of the world’s most influential energy sector participants, including utilities, investors, and governments. While we constantly strive to reach new markets and diversify our product portfolio, we are already active across the globe in Asia-Pacific, Latin America, Europe, South Africa and North America, working with leading organisations to provide comprehensive market intelligence, bespoke analytic and advisory services, and cutting-edge software. We are a diverse team of experts with vast energy, financial, and consulting backgrounds, covering power, hydrogen, carbon, and fossil commodities. With this, we provide data-driven intelligence to fuel strategic decisions in the global energy transformation.
Skills Required
- Minimum 2 years of experience in administrative support, facilities coordination, office operations, hospitality, workplace services, or a related field
- Strong interpersonal, communication, coordination, time management, organizational, and relationship-building skills
- Proactive, self-starting, autonomous, adaptable, and able to troubleshoot and solve problems
- Experience creating and managing purchase orders, invoices, supplier records, or other procurement-related processes
- Proficiency with Microsoft Office applications, including Outlook, Word, Excel, and Teams
- Passion for working with people and willingness to work beyond the confines of the job description
Aurora Energy Research Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Aurora Energy Research and has not been reviewed or approved by Aurora Energy Research.
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Healthcare Strength — Healthcare in certain offices is described as comprehensive, including core medical coverage with vision and dental. Feedback suggests supportive health resources are accessible alongside standard coverage.
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Leave & Time Off Breadth — Time off is portrayed as generous in some locations, with standard PTO supplemented by additional company-wide holidays. Parental leave policies are also described as robust in certain markets.
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Wellbeing & Lifestyle Benefits — Wellbeing support is highlighted through a 24/7 assistance programme and locally tailored perk platforms. Feedback suggests these offerings complement core benefits and support everyday needs.
Aurora Energy Research Insights
What's It Like to Work at Aurora Energy Research?
Aurora Energy Research Culture & Values
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Aurora Energy Research Leadership & Management
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The Company
What We Do
From its academic roots, Aurora Energy Research has grown to become the largest dedicated power market analytics company in Europe, providing data-driven intelligence for strategic decisions in the global energy transformation. We are a diverse team of over 350 experts with vast energy, financial and consulting backgrounds, covering power, hydrogen, carbon and fossil commodities. We are active in Europe, APAC and the US, working with world-leading organisations to provide comprehensive market intelligence, bespoke analytic and advisory services, and cutting-edge software.
