Operations Assistant

Posted 9 Days Ago
Be an Early Applicant
Macon, GA, USA
In-Office
Junior
Professional Services • Consulting
The Role
Greet and check in patients, verify insurance/ID, manage scheduling and provider calendars, answer phones, maintain HIPAA-compliant records, use Infinitt and Microsoft Office tools, perform basic patient education, and keep clinic areas welcoming. Role includes light lifting and occasional travel between sites.
Summary Generated by Built In

Description

Be the first smile our patients see — and use your patient care experience in an exciting, fast-paced role!

Women's Imaging Specialists is growing, and we’re looking for an Operations Assistant to join our team. If you thrive in a fast-paced, patient-first environment and want M-F hours with no nights or weekends, this is your spot.

Why you’ll love it here:

Our passion runs PINK - Work for a mission-driven team focused exclusively on women’s health and early cancer detection

Great hours for work/life balance - Monday-Friday, daytime only. No nights, weekends, or holidays

Beautiful outpatient centers - 18 locations across GA & AL, with excellent benefits

Benefits start day 61: Health, dental, vision, PTO | 401k after 6 months

What you’ll do:

• Welcome patients warmly and check them in with care

• Verify insurance + ID, help patients with digital/paper intake forms

• Answer phones, schedule/reschedule appointments, and confirm upcoming visits

• Manage provider schedules and communicate any changes to the clinical team

• Become our Infinitt scheduling software expert + use Excel/SharePoint for daily productivity tracking

• Scan, file, and keep records organized and HIPAA-compliant

• Keep our waiting room calm, clean, and welcoming

• Provide basic patient education when needed

What you bring:

Required: 1+ year medical office experience

Proficient in Microsoft Office: Excel, Outlook, Teams, SharePoint, Word

• Exceptional attention to detail, time management, and conflict resolution skills

• Customer service mindset — on-the-job training or certificate a plus

• Able to sit at a computer for extended periods, lift up to 20 lbs, and occasionally travel to other WIS sites

• High school diploma or equivalent; medical admin certification a plus

Type: Full-time, In-person

Schedule: Monday-Friday, daytime hours

Location: Macon, GA

Ready to help women feel cared for from the moment they walk in? Apply today.

Women's Imaging Specialists is a proud Equal Opportunity Employer. We celebrate diversity and participate in E-Verify. Pre-employment drug screening and background checks required.

Requirements

Required: 1+ year medical office experience

Proficient in Microsoft Office: Excel, Outlook, Teams, SharePoint, Word

• Exceptional attention to detail, time management, and conflict resolution skills

• Customer service mindset — on-the-job training or certificate a plus

• Able to sit at a computer for extended periods, lift up to 20 lbs, and occasionally travel to other WIS sites

• High school diploma or equivalent; medical admin certification a plus

Skills Required

  • 1+ year medical office experience
  • Proficient in Excel
  • Proficient in Outlook
  • Proficient in Teams
  • Proficient in SharePoint
  • Proficient in Word
  • Experience with Infinitt scheduling software
  • Exceptional attention to detail, time management, and conflict resolution skills
  • Customer service mindset
  • Customer service training or certificate
  • Able to sit at a computer for extended periods
  • Able to lift up to 20 lbs
  • Occasional travel to other WIS sites
  • High school diploma or equivalent
  • Medical administrative certification
  • Pass pre-employment drug screening and background check
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The Company

What We Do

Athena Medical Management Group, LLC is a provider of customized medical management consulting and services. The company focuses on enhancing operational efficiency and patient care by incorporating best practices and empowering leadership to maximize the effectiveness of medical practices, turning operational challenges into opportunities for growth and efficiency.

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