Operations Assistant

Posted 12 Hours Ago
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Tain, Ross and Cromarty, Scotland, GBR
In-Office
27K-27K Annually
Entry level
Retail • Design • Industrial
The Role
Perform warehouse duties (picking, packing, goods in/out, merchandising), serve customers at the trade counter, and handle customer calls/emails. Work full-time with occasional Saturday mornings and support relief delivery driving when required.
Summary Generated by Built In

Salary:

£27,256 + Bonus + Excellent Benefits

Operations Assistant - Tain - Highland Plumbing & Heating Supplies

So, who are we? We are Highland Plumbing & Heating Supplies, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.  

Also, did we mention? In addition to the competitive salary, there are also benefits on tap – including annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, and access to a great range of online and high street discounts.   

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more! 

Highland Plumbing & Heating Supplies, located in Tain, Scotland, offers an extensive range of plumbing and heating products both online and through the trade counter. We provide expert advice and stock over 3000 product lines. We are passionate about customer service and have a proven track record of providing best in class service to our customers.

As an Operations Assistant based in Tain, Ross-shire, you’ll be responsible for:  

  • Completing general warehouse duties including picking & packing orders, goods in & out and merchandising within the branch.

  • Serving customers on the trade counter and understanding their specific needs to provide product recommendations.

  • Responding to customer phone calls and emails with a proactive, positive attitude to build strong relationships and ensure excellent customer service.

In this role you will be working 42.5 hours per week Monday to Friday between 7.30am - 5pm, along with 1 in 4 Saturday mornings 8am - 12noon paid at overtime.

And here’s what we’d like you to have:

  • A positive and proactive approach with a willingness to take onboard all training available.

  • Confidence interacting with customers, asking questions and understanding their requirements.

  • Experience using a Forklift would be ideal but not essential as training can be provided.

  • Full UK Driving Licence would be preferred to support with relief delivery driving when needed

We look forward to receiving your application!

Skills Required

  • Able to work 42.5 hours per week, Monday to Friday, plus one in four Saturday mornings
  • Positive and proactive attitude with willingness to undertake all training
  • Confidence interacting with customers and understanding their requirements
  • Experience using a forklift
  • Full UK Driving Licence (to support relief delivery driving when needed)
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The Company
5,631 Employees
Year Founded: 1887

What We Do

C.P. Hart is a luxury bathroom supplier and retailer that provides high-quality products, design services, and installation for homeowners, designers, and contractors.

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