Operations Assistant (Memberships)

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Site, Ümraniye, İstanbul, TUR
In-Office
Healthtech • Software
The Role

Ready to make an impact? At Hive Health, we’re on a mission to make healthcare radically more accessible for all—and we need passionate, driven individuals to help us make it happen. If you thrive in a fast-paced, innovative environment and want to work on solutions that truly matter, we’d love to meet you!

Responsibilities

As a Operations Assistant (Memberships), your responsibilities include: Manage end-to-end card operations, including printing, packing, dispatch, and SLA adherence.

  • Maintain accurate, real-time inventory logs for cards and consumables; coordinate with suppliers and internal teams on orders, stock counts, and replenishment.

  • Liaise with vendors, couriers, and the Account Management team to ensure timely deliveries, resolve delays, and provide clear operational updates.

  • Conduct rigorous QA checks to ensure at least 98% accuracy across membership requests, card production, and data handling.

  • Support documentation, record-keeping, audit needs, and other administrative tasks while maintaining strict confidentiality standards.

  • Assist with ad hoc operational activities such as preparing materials, updating trackers, and cross-team coordination.

Qualifications

  • 1+ year experience in administrative operations or similar

  • Holder of College degree

  • Strong organizational skills with high accuracy in data entry and documentation

  • Proactive communicator able to coordinate across teams and escalate issues promptly

  • Proficient in Google Workspace and comfortable managing structured data Adaptable, detail-oriented team player with a growth mindset and commitment to improving processes

Join our team as we revolutionalize healthcare in the Philippines—and beyond!

Day 1 benefits for full-time employees – because we practice what we preach! Enjoy comprehensive healthcare coverage for you and your dependent, and paid time off from the start.
🚀 Grow with us – mentorship, career development, and learning opportunities to help you thrive.
🌍 Global connections – gain insights and support from top minds at Harvard, Stanford, and beyond.

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The Company
HQ: Metro Manila, Metro Manila
53 Employees

What We Do

Hive Health is on a mission to provide hassle-free HMO for small-medium enterprises (SMEs) and startups in the Philippines. We offer comprehensive, hassle-free HMO plans through our all-in-one platform. Founded at Harvard and Stanford and backed by top global investors such as Y Combinator, this award-winning startup is revolutionizing access to quality, affordable healthcare for millions of Filipinos, one SME at a time.

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