JD Bathroom Remodel Express is a trusted, locally operated remodeling company proudly serving homeowners throughout the Inland Empire. We specialize in stylish, low-maintenance, and cost-effective bath and shower systems. Our reputation is built on quality craftsmanship, efficient one-day remodels, and an exceptional customer experience from start to finish.
About the RoleWe are seeking an organized and motivated Operations Assistant / Coordinator to support our installation operations and in-home sales team. This full-time position is ideal for someone who enjoys coordinating schedules, keeping projects organized, communicating with customers, and helping ensure every remodeling project runs smoothly from sale to completion.
You'll work closely with the owner, installers, vendors, and sales team to help deliver an outstanding customer experience.
Key ResponsibilitiesOperations & Installation Coordination- Coordinate and schedule bath and shower system installations
- Review customer contracts and ensure all paperwork is complete
- Coordinate product ordering and delivery schedules
- Assist with warehouse inventory and material tracking
- Process permits, documentation, and CRM updates
- Communicate with customers regarding installation schedules and project updates
- Support installers by coordinating service calls and warranty appointments
- Conduct post-installation follow-up calls to ensure customer satisfaction and request referrals
- Maintain accurate job files, schedules, timesheets, receipts, and project records
- Assist with onboarding and coordinating installation team schedules
- Coordinate appointments for the in-home sales team
- Assist with tracking sales performance and reporting
- Prepare sales paperwork and electronic contracts
- Ensure CRM records remain accurate and up to date
- Help coordinate sales meetings, product training, and team communication
- Support daily office operations and administrative tasks as needed
- 2+ years of experience in operations coordination, project coordination, office administration, or construction support
- Experience in home improvement or construction is preferred
- Strong organizational and time management skills
- Excellent communication and customer service abilities
- Comfortable using iPads, electronic contracts, Microsoft Office, and CRM software
- Ability to multitask in a fast-paced environment
- Valid driver's license and reliable transportation
- Salary: $60,000 annually
- Performance-based bonus opportunities
- Paid time off
- Supportive, professional, and growth-oriented work environment
- Long-term career growth with a rapidly expanding company
If you're a highly organized professional who enjoys coordinating projects, supporting teams, and creating exceptional customer experiences, we'd love to hear from you. Join a company that values quality, integrity, accountability, and teamwork while helping homeowners transform their bathrooms with beautiful, lasting remodels.
Skills Required
- 2+ years of experience in operations coordination, project coordination, office administration, or construction support
- Experience in home improvement or construction
- Strong organizational and time management skills
- Excellent communication and customer service abilities
- Comfort using iPads, electronic contracts, Microsoft Office, and CRM software
- Ability to multitask in a fast-paced environment
- Valid driver's license and reliable transportation
What We Do
BCI Acrylic Inc. is one of the largest independent manufacturers of acrylic baths, showers, wall surrounds, and related products for the bathroom remodeling industry. Creating a fresh solution to bath remodeling, BCI offers a stylish, cost-effective, low-maintenance bath improvement to homeowners, commercial customers and consumers with accessibility needs. BCI was created to meet the needs of consumers who were dissatisfied with the quality and workmanship available in the marketplace. Standing behind our products, we’ve developed an unrivaled reputation for quality and workmanship as a manufacturer of acrylic bath and shower solutions. We extend that level of quality into all of our products. We have a wide range of bath and shower products, from tub-to-shower conversions, replacement bathtubs, wall surrounds, replacement shower bases and more. We also have a full range of accessibility products, like our popular walk-in tub with hydrotherapy jets, or our barrier-free showers, for easy access from a wheelchair. BCI’s bath liners, shower liners and wall systems are custom-molded to fit right over the existing bathtub, shower base or wall surround.
