Employee Applicant Privacy Notice
Who we are:
Shape a brighter financial future with us.
Together with our members, we’re changing the way people think about and interact with personal finance.
We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.
The role:
The Operations and Supplier Testing Analyst resides within the 1st Line of Defense (1LOD) Operations and Supplier Testing team. This position plays a crucial role in supporting risk management of 1LOD Operations. This position is responsible for performing hands-on testing activities, completing assigned work test work within established timelines, and accurately documenting testing results in accordance with defined methodology and standards. The analyst supports the testing manager and senior analysts with the execution of new and existing test scripts and clearly documenting identified exceptions and observations related to test work. Success in this role requires strong attention to detail, ability to follow established procedures, effective time management, and clear written communication.
By joining SoFi, you'll become part of a forward-thinking company that is transforming financial services for the better. We offer the excitement of a rapidly growing startup with the stability of an industry leading leadership team.
What you’ll do:
- Independently conduct risk based testing activities, applying sound judgement and adhering to established operational and regulatory parameters.
- Ensuring Operations and key suppliers have a sustainable and effective end-to-end control environment by identifying gaps and weaknesses during testing.
- Adapt test approaches when scenarios or evidence require additional analysis within established guidance.
- Determine severity and risk implications within defined parameters
- Document and perform tests to provide reasonable assurance that internal and external processes are operationally effective
- Obtain and analyze test data from multiple sources, following documented test plans, testing procedures, and leveraging job aids as neede
- Manage assigned testing timelines to ensure all tasks and reporting are completed within established timeframes
- Escalate issues with business impact or risk impact to management
- Assist the Testing Manager in the build-out of new test scripts for previously un-tested areas, augment existing test scripts to broaden test scope
- Assist the Testing Manager in partnering with stakeholders to offer feedback on testing results and ensure the completion of any necessary corrective actions.
- Support the Testing Manager in monitoring changes to procedures, policies and regulatory requirements to assess their impact on the testing scope and the related test script
- Collaborate with the Testing Manager to ensure test scripts are comprehensive for identifying and mitigating respective risks effectively
- Prioritize competing responsibilities based on workload and demands
- Undertake ad-hoc duties as needed to support the Operations and 1LOD Risk department
What you’ll need:
- 3 - 4+ years of relevant experience in audit, compliance testing, or other control/transactional reviews
- Experience in banking and/or fintech industry; knowledge of banking products, processes and regulations covering areas such as deposit products and consumer lending products.
- Demonstrate an understanding of testing methodology, business processes, along with risk and control frameworks
- Strategic thinker who can partner with testing manager to build, expand and improve existing testing scripts and processes
- Strong organizational skills, able to balance multiple critical priorities simultaneously and successfully
- Maintain strong time management, able to complete multiple concurrent tasks within close deadlines with a high degree of accuracy and detail
- Strong analytical skills and ability to review and comprehend large sets of data; able to synthesize diverse processes and data and formulate appropriate conclusions
- Fluent in Excel and PowerPoint, comfortable with analyzing large datasets in Google suite, MS Office apps, etc.
- Results oriented, demonstrated achievement of exceeding expectations
- Self-starter with strong ability to work independently with minimum oversight
- Inquisitive nature, attention to detail, diligence and a good attitude
- Strong interpersonal, verbal, and written communication skills; capable of writing documentation, and interacting positively with management and colleagues effectively via telephone (Zoom)
- Demonstrated outlook of positive and productive relationships and successful partnerships with stakeholders
Top Skills
What the Team is Saying
What We Do
SoFi wasn’t built to be a bank. Or a technology company. We were built for one mission: help people achieve financial independence so they can realize their ambitions.
Redefining an entire industry isn’t easy work—and it’s not for the faint of heart. It takes a certain kind of team. People with diverse perspectives and expertise, united by a common sense of purpose. People willing to challenge assumptions but always do the right thing. People proving that innovation and responsibility don’t have to compete, but can come together to create something truly unconventional in the world.
For the last eight years, we’ve been charting this new path forward. We call it The SoFi Way.
At SoFi, we don’t just talk about culture: we live it. The SoFi Way is how we show up every day, how we make decisions, and how we build for our members, clients, and each other.
Why Work With Us
Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation Fintech company using innovative, mobile-first technology to help our members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront.
Gallery
SoFi Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
For the majority of our workforce who work on a hybrid schedule, the in-office requirement is a handful of days per month!
