The Operations and Planning Manager will be responsible for overseeing strategic planning and execution on key activities within the RBE and between agilon health. Provides effective leadership and participates in the implementation of business strategies and initiatives aligning priorities to ensure fulfilment of company and business goals and objectives.
*Only candidates in Jackson, TN will be considered
Essential Job Functions:
• Function in a highly matrixed, fast-paced and team-based environment.
• Supports the infrastructure of the RBE with an ongoing focus on
organizational effectiveness and continued integration between agilon
health and physician partners to drive results
• Develops processes and leads initiatives to improve the quality of care,
efficiency and growth in the market.
• Function as part of the market leadership team to drive initiatives with
provider partners, payers and the enterprise that support the RBE
partnership.
• In collaboration with the agilon health and provider group’s clinical
leadership team, support the development of innovative care models to
create a world-class patient experience with world-class quality of care.
• Responsible for supporting the prioritization, metric development/tracking
and ROI associated with new/ongoing projects.
• Drive high quality results by focusing on supporting the organizational
needs.
• Leverage and embrace technology to drive process improvement,
operational efficiency, and improved clinical results.
• Work collaboratively with colleagues to continue to define and support the
agilon culture within the market and across the company.
• Establish performance objectives, track performance, and evaluate progress toward unit and organizational goals.
Other Job Functions:
• Understand, adhere to, and implement the Company’s policies and
procedures.
• Provide excellent customer services skills, including consistently displaying
awareness and sensitivity to the needs of internal and/or external
clients. Proactively ensuring that these needs are met or exceeded.
• Take personal responsibility for personal growth including acquiring new
skills, knowledge, and information.
• Engage in excellent communication which includes listening attentively
and speaking professionally.
• Set and complete challenging goals.
• Demonstrate attention to detail and accuracy in work product.
Required Qualifications:
1. Minimum Experience
• 4+ years’ experience leading projects or driving initiatives
• A demonstrated track record of innovative thinking across the
continuum of patient care.
• Independent thinker who can manage ambiguity and devise
solutions when a clear path otherwise does not exist while also being
able to function effectively within team based environments.
• Proven skills in the development, implementation and execution of
project plans, and the integration of complex operations.
• Advanced skills in Microsoft Excel to manipulate data and analyze
large data sets
• Demonstrates passion for the business and his/her role; espouses a
collaborative approach; leads by example in setting a positive tone.
• Focuses on achieving outcomes while maintaining cultural
adherence.
• Excellent communicator in both the written and oral form;
understands how to approach communication from a strategic and
operational perspective; ability to create clear, board-ready, and
convincing presentations and communications.
• Cultivates an active network of internal and external relationships
and relates well to key colleagues at all levels.
• Respects and appreciates the confidentiality and sensitivity of specific
information and situations.
• Energetic about driving results through superb process capabilities.
• Holds oneself to the highest standards of accountability; has the
ability to drive change while maintaining operating effectiveness;
integrates and aligns efforts across physician practices, corporate
functions, and business units; monitors results; tackles problems
directly.
• Develops perspective on the broader business, while maintaining a
high level of knowledge of the details of implementation.
2. Education/Licensure:
• Bachelor’s degree required; Master’s degree preferred.
Skills and Abilities:
1. Language Skills: Strong communication skills both written and verbal to work with multiple internal and external clients in a fast-paced environment
2. Mathematical Skills: Ability to work with mathematical concepts such as
probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
3. Reasoning Ability: Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems.
4. Computer Skills: Ability to create and maintain documents using Microsoft
Office (Word, Excel, Outlook, PowerPoint)
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Location: Jackson, TNSkills Required
- At least 4 years of experience leading projects or driving initiatives
- Demonstrated innovative thinking across the continuum of patient care
- Ability to manage ambiguity, devise solutions, and work effectively in team-based environments
- Experience developing, implementing, and executing project plans and integrating complex operations
- Advanced Microsoft Excel skills for manipulating data and analyzing large datasets
- Strong written and verbal communication skills, including creating board-ready presentations and communications
- Ability to build and maintain internal and external relationships across organizational levels
- Ability to handle confidential and sensitive information appropriately
- Bachelor's degree
- Master's degree
- Proficiency with Microsoft Office, including Word, Excel, Outlook, and PowerPoint
agilon health Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about agilon health and has not been reviewed or approved by agilon health.
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Strong & Reliable Incentives — Bonuses and stock grants are described as superior to other workplaces and part of “excellent” packages for some roles. Incentive components are credited with elevating overall compensation in certain areas.
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Leave & Time Off Breadth — Unlimited PTO, generous holidays, and occasional wellness or volunteer days are highlighted across parts of the organization. These elements create wide latitude for time away when team norms allow.
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Retirement Support — A 401(k) with a significant company match is emphasized, with some accounts noting immediate vesting. This strengthens the long-term savings value of the package.
agilon health Insights
What We Do
agilon health is transforming health care for seniors by empowering primary-care physicians to focus on the entire health of their patients. Through our platform and partnership model, agilon health is leading the nation in creating the system we need – one built on the value of care, not the volume of fees. We honor the independence of local physicians and serve as their long-term partner so they can be the physicians they trained to be. agilon is built for physicians by physicians, as the patient-physician relationship is the cornerstone of care. We allow primary care physicians to take the long view of their relationships with patients, and to be confident in the long-term financial viability of their own practices. We do this through a Total Care Model that maintains the independence of physicians; unites them in a network of like-minded leaders; and integrates all of the components of a global risk business model into a single platform.
