RecruitMyMom

Operations and Client Coordinator

Posted 4 Days Ago

Be an Early Applicant

Hiring Remotely in ZAF

Remote

Entry level

Agency • HR Tech • Professional Services

The Role

Remote coordinator responsible for partner management, converting inbound leads, onboarding tenants to utility suppliers, tracking milestones, and supporting digital outreach and social media to drive acquisition and partner growth.

Summary Generated by Built In

This is a remote position.

Positioned at the heart of an expanding utilities platform that bundles essential services like energy and broadband into a unified monthly bill, this remote position supports operational efficiency and business growth. Working 10:00 to 18:00 with inherent flexibility, this virtual role focuses on providing an outstanding experience to both letting agent partners and tenants. The successful incumbent will act as a central coordinator, managing supplier logistics and onboarding tenants to facilitate seamless move-in cycles. The impact of the role relies on maintaining proactive, structured communication with commercial partners while driving daily customer acquisition and onboarding pipelines. Designed for a commercially minded administrator who thrives in an entrepreneurial environment, the position offers a significant opportunity to build valuable commercial and operational skills while working independently

Key Responsibilities

Partner Management & Growth: Contact existing letting agent partners systematically once or twice per week to source new properties, generate and distribute order forms, respond to partner queries, and identify opportunities to upsell additional services.
New Business Coordination: Respond promptly to inbound web enquiries via telephone, WhatsApp, and email, converting leads into customers by generating order forms and executing follow-ups within 24 hours.
Customer Onboarding & Operations: Execute the step-by-step onboarding process for new customers across utility suppliers, coordinating registrations and installations while keeping customers updated on expected timelines.
Database & Milestone Tracking: Maintain accurate internal tracking lists, log key milestones and follow-ups in the calendar, and update letting agents upon the successful onboarding of their tenants.
Outreach & Digital Marketing Support: Assist with targeted LinkedIn outreach campaigns, support revenue-generating partnership initiatives, and take ownership of designated LinkedIn and Facebook accounts to create engaging content

RequirementsEssential Requirements

Excellent working knowledge of Google Workspace.
Proven capability to communicate professionally and effectively across phone, email, WhatsApp, and social media platforms.
Highly organised approach to administrative tasks with strong attention to detail and a solutions-focused mindset.

Desirable Requirements

A professional background within the property industry is highly preferable.
Practical experience working with Xero is an advantage.

Required Software Skills

Facebook
Google Workspace
LinkedIn
WhatsApp
Xero (Desirable / Advantageous

BenefitsBenefits and Culture

Fully remote work model offering geographical flexibility.
Working hours from 10:00 to 18:00 with operational flexibility.
Collaborative, entrepreneurial environment with direct opportunities to build highly versatile commercial and operational skills.

Work Arrangement

Remote.

Employment Type

Independent Contractor

Skills Required

Excellent working knowledge of Google Workspace.
Professional communication across phone, email, WhatsApp, and social media.
Highly organised administrative approach with strong attention to detail and solutions-focused mindset.
Experience working with Facebook, LinkedIn, and managing WhatsApp communications.
Professional background within the property industry.
Practical experience working with Xero.

View all jobs at RecruitMyMom

View RecruitMyMom Profile

Report Job

Am I A Good Fit?

beta

Get Personalized Job Insights.

Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company

What We Do

RecruitMyMom is a South African recruitment agency specializing in placing skilled women, particularly professional mothers, in permanent, contract, freelance, and fractional roles. They connect local and global businesses with top-tier talent and focus on the economic empowerment of women.