Operations Analyst

Posted 13 Hours Ago
Hiring Remotely in United States
Remote
90K-100K Annually
Senior level
Information Technology • Consulting
The Role
Supports VA Operations Managers with meeting coordination, reporting, data collection, risk management, technical communications, process improvement, and project performance tracking. Maintains Jira, ServiceNow, SharePoint, and Power BI tools while serving as a coordination point for business and technical stakeholders. The role requires strong planning, analytical, communication, organizational, and collaboration skills, along with experience in IT project delivery and federal operations support.
Summary Generated by Built In

Location: United States – Remote
Clearance: Ability to obtain and maintain a Public Trust
Salary Range: 90K-100K

LTS is seeking an Operations Analyst to join the Health Technology Management Services (HTMS) team. The selected candidate will provide contracted support to the Department of Veterans Affairs Office of Information and Technology.

The Operations Analyst will support the administrative and operational functions of the VA Operations Managers. The environment is dynamic and demanding, with evolving client needs; flexibility and a forward-thinking mindset are essential for success.

This role is a fully remote position within the United States with core hours of operation from Monday to Friday, 8 AM to 5 PM ET.

What You'll Do:
• Coordinate and facilitate meetings, document minutes, and follow up on action items as assigned by the Operations Manager.
• Support and report to the Operations Manager to prepare and revise VA and GCIO reports and presentations related to the supported product.
• Assist the Operations Manager in collecting data call responses.
• Provide subject matter expertise in risk management, ensuring risks are documented and communicated effectively.
• Develop, gather, and disseminate technical information among business and technical customers to support the Operations Manager.
• Support data needs through clear, concise communication, serving as the single point of contact and ensuring tasks are completed ahead of deadlines.
• Serve as backup for the Operations Manager as needed.
• Anticipate recurring tasks and plan accordingly.
• Assess process gaps and recommend improvements to current procedures.
• Uses and Maintains tools such as Jira, Service Now, SharePoint and Power BI.

What We're Looking For:
• Bachelor’s degree in Engineering, or related scientific or technical discipline is required.
• 5 years of related experience.
• 5 years of additional relevant work experience may be substituted for educational Experience working with IT project delivery.
• Ability to meet deadlines, including short-notice requests.
• Works well in a team environment.
• Detail-oriented and thorough.
• Excellent communicator who garners trust through transparency.
• Ability to build collaborative relationships with diverse teams.
• Analytical and investigative skills with the ability to document solutions to support decision-making.
• Ability to work independently with minimal supervision.
• Experience tracking project performance data including cost, schedule, and risk management.
• Strong planning and organizational skills to set priorities and coordinate projects to meet deadlines.

Nice to Have:
• Experience with VA tools such as JIRA, Service Now, Teams and SharePoint.
• Exposure to DevOps, Agile Scrum, and SAFe.
• Experience working with the Department of Veterans Affairs.
• Clearance Required: Suitability/Public Trust.

What’s In It for You?

The Opportunity to support high-visibility federal missions
A culture that values innovation, growth, and collaboration
Access to cutting-edge tools and technologies
Comprehensive benefits for you and your family
A career path that rewards ambition and performance

If you’re ready to push boundaries, sharpen your skills, and join a team that is passionate about building what’s next, we’d love to meet you. Apply today and let’s build a future together!

LTS shares salary ranges to promote transparency. Compensation ranges are provided for informational purposes, and final compensation may vary based on experience, skills, location, and role requirements.

LTS is committed to offering eligible employees comprehensive benefits that will provide them with options intended to meet their needs and the needs of their family.

Skills Required

  • Bachelor's degree in Engineering or a related scientific or technical discipline
  • Five years of related experience
  • Ability to meet deadlines, including short-notice requests
  • Ability to work effectively in a team environment
  • Strong attention to detail and thoroughness
  • Excellent communication skills and ability to build trust
  • Ability to build collaborative relationships with diverse teams
  • Analytical and investigative skills, including documenting solutions for decision-making
  • Ability to work independently with minimal supervision
  • Experience tracking project performance data, including cost, schedule, and risk management
  • Strong planning and organizational skills for prioritizing and coordinating projects
  • Ability to obtain and maintain Public Trust suitability
  • Experience with Jira, ServiceNow, Microsoft Teams, and SharePoint
  • Exposure to DevOps, Agile Scrum, and SAFe
  • Experience working with the Department of Veterans Affairs
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The Company
HQ: City of Industry, CA
368 Employees
Year Founded: 2005

What We Do

LTS delivers IT systems integration, secure software lifecycle development, intelligence community support, and a full range of program management services to Federal agencies We are dedicated to exceeding customer expectations. We focus on the business needs of our customers first and foremost by leveraging our superior people, processes, and technology. We have built our areas of expertise and offerings through continual hiring, training, and strategic alliances with other solution providers to allow our customers to draw on the highest level of skill and experience.

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