Everforth ECS is seeking an Operations Analyst to work remotely.
Everforth ECS is seeking a full-time Operations Analyst. The Veterans Health Administration (VHA) is America’s largest integrated health care system, providing care at 1,293 health care facilities, including 171 medical centers and 1,112 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.
The Operations Analyst will help design and implement a lean, responsive, and rapid decision-making model supporting Office of Health Informatics (OHI) EHRM within the current VHA governance structure. This individual will also provide solutioning and decision-making support, research and analysis, program management and communications support for the EHRM Tier 1 Subject Matter Expert (SME) Teams.
Primary Responsibilities- Track EHR Tier 1 SME Team actions and escalate identified risks.
- Contribute to solving complex issues.
- Drive rapid decision-making within Tier 1 of the Tiered Resolution Pathway.
- Facilitate and document meetings for VHA EHRM Tier 1 SME Teams, Workgroups and other stakeholders.
- Conduct project plan reviews with Oracle Health Integrated Solution Services Engagement Owner (ISS EO) and EHRM-IO Solution Advisor. Keep Tier 1 SME Team Co-Leads and Members informed about needed actions or updates.
- Provide status updates to keep Tier 1 SME Team Co-Leads informed about task ownership and actions.
- Update VHA Leadership team on Tier 1 SME Team activities, issues, needs, and process improvement recommendations.
- Develop EHRM Tier 1 Bi-Weekly Status Reports.
- Review Change Control Log and ensure the Tier 1 SME Team has reviewed, updated, and approved requests prior to presentation at the Change Control Board for approval.
- Collaborate with EHRM-IO Solution Advisor/Solution Management Administrator to contribute and facilitate SME members’ workflow designs.
- Support project management activities including coordinating and driving multiple tasks and project teams, distributing project communications, and participating in various SME team activities, meetings and events.
- Work with clients to develop, refine and maintain processes, guidelines, rules and interdisciplinary structures in alignment with government priorities and coordinate decisions and tasks.
- Support strategic communications and change management efforts including, but not limited to, identifying target stakeholders; developing a variety of outreach and communications materials; providing executive communications support; updating, executing, and maintaining a comprehensive communications plan; and creating training products for stakeholder management and engagement.
Salary Range: $80,000 - $110,000
General Description of Benefits
Preferred Qualifications- Ability to obtain and maintain a public trust clearance
- Bachelor’s degree in related field
- 4+ years of relevant experience
- Background in healthcare required
- Ability to interact and engage with executive-level stakeholders
- Proficiency in Microsoft Word, Excel, PowerPoint and SharePoint
- Legal authorization to work in the U.S.
Skills Required
- Background in healthcare
- Legal authorization to work in the U.S.
- Ability to interact and engage with executive-level stakeholders
- Proficiency in Microsoft Word, Excel, PowerPoint and SharePoint
- Ability to obtain and maintain a public trust clearance
- Bachelor's degree in related field
- 4+ years of relevant experience
ECS Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ECS and has not been reviewed or approved by ECS.
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Healthcare Strength — ECS advertises multiple national-network medical plan options with HSA eligibility alongside dental and vision coverage. Coverage generally begins quickly and is paired with company-paid short- and long-term disability, adding stability to the health package.
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Retirement Support — A 401(k) with Safe Harbor and immediate vesting on employer contributions is emphasized, with an employer match available. Access to an employee stock purchase plan via the parent company provides an additional savings avenue.
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Parental & Family Support — Paid parental leave up to 30 days, adoption assistance, and other family-oriented leaves are highlighted. Feedback suggests these offerings add meaningful value beyond base pay for many roles.
ECS Insights
What We Do
ECS, a segment of ASGN (NYSE: ASGN), delivers advanced solutions and services in cloud, cybersecurity, artificial intelligence (AI), machine learning (ML), application and IT modernization, and science and engineering. The company solves critical, complex challenges for customers across the U.S. public sector, defense, intelligence and commercial industries. ECS maintains partnerships with leading cloud, cybersecurity, and AI/ML providers and holds specialized certifications in their technologies. Headquartered in Fairfax, Virginia, ECS has more than 3,400 employees throughout the U.S. and has been recognized as a Top Workplace by The Washington Post for the last five years.
