Operations analyst - Reconciliations

Hybrid with two days a week in our Bath or Edinburgh office

Seccl is the Octopus-owned embedded investment platform that’s on a mission to helping more people to invest – and invest well.

We’re B-Corp certified with an amazing product-market fit, impressive early traction and the potential to transform an outdated industry, for the better. We've been growing fast and will scale even faster over the next few years.

We’re also proud to be part of Octopus, the £multi billion group that's on a mission to breathe new life into broken industries, through companies like Octopus Energy, Octopus Investments and Octopus Money.

Check out the Seccl website for the latest on our products and our mission to shape the future of investments.

We’re looking for an Operations analyst to join our Reconciliations team at Seccl, reporting to the Operations delivery lead. The Reconciliations team are responsible for ensuring the accuracy of our stock and cash records for the 800,000+ clients currently using our platform. Each day, we ensure those records match those held with banks, Fund Managers and CREST, alongside a suite of processes to identify, and quickly resolve, any discrepancies.

As an Operations analyst you will work closely with other analysts on the team, reporting to the Operations delivery lead, to ensure all CASS Reconciliations and processes are carried out in line with FCA requirements. You will proactively identify issues, or potential issues, and liaise across Operational teams to both resolve these, and prevent reoccurrence. You’ll be a natural problem-solver, with a can-do attitude and be comfortable adapting to rapidly changing scenarios as they arise.

• Ensuring all daily, weekly and monthly stock & cash reconciliations, and any supplementary processes, are delivered accurately and on time

• Maintaining the daily break management system, ensuring accurate and clear explanations for operational teams to undertake resolution, and producing clear MI of any outstanding items and their age

• Helping identify any systemic issues, and their root causes, and aiding operational teams to resolve these

• Producing the monthly FCA Client Money & Asset Return (CMAR) for submission to CASSCo for approval

• Producing monthly CASS MI on reconciliation completion, and any outstanding reconciliation breaks

• Identifying and proposing solutions for Reconciliation process improvements to deliver a more scalable & robust proposition

• Liaising across Operations, Engineering & Compliance to coordinate issue resolution

• You have proven understanding of either, or both, custody asset and client money reconciliations and the CASS regulations covering these

• You have a good understanding of investment platform operations in a retail client proposition, including basic knowledge of trade lifecycle, corporate actions & client money payment standards

• You have the ability to work well under pressure, in an organised manner with the ability to multi-task and switch priorities.

• You have strong analytical and problem solving abilities with an eye for identifying opportunities for inefficiencies and automation.

• You have excellent communication and interpersonal skills, with the ability to effectively interact with stakeholders at all levels and work across diverse operational teams.

• You are technically minded. Knowledge of, and desire to learn low/no code tools. Strong Excel skills are essential. Knowledge of Looker and MS Power Platform is desirable.

• You have an understanding of relevant regulatory standards and industry best practice.

• You rely on a lot of top-down direction. Here, you’ll have a lot of freedom and ownership of your role, and you’ll be expected to shape your own progression

• You’re not comfortable working in a fast-paced environment. Our speed and scalability are what set us apart; you need to be able to act quickly and think on your feet

• You struggle to follow through on ideas. We value people who do what they say they will. If you care about something, you have the freedom here to make it happen

• You don’t like change. You’ll get on great here if you relish the ambiguity of rapid growth and are willing to embrace uncertainty

We offer a generous mix of benefits for the things that really matter to our people, including:

💰 A salary between £28,000 and £35,000 – dependant on experience + reviewed annually

🌴 27 days holiday + bank holidays (some can be flexible) + day off on your birthday + three days (full time) per year for Dependant leave

💙 Two volunteering days per year

🌎 Option to work abroad for up to six weeks a year

🌟 Secclbrate - our recognition programme that offers a mix of flexible rewards including extra pay, additional holiday and increased learning budget

🏅 Length of service award – one month paid sabbatical at eight years

✅ 6% employer pension contribution, and life assurance

🏥 Private medical insurance with AXA Health

👪 Enhanced Parental leave

💻 MacBook and up to £500 home office set up budget

📖 £750 per person learning budget

🌻 Health and wellbeing initiatives including free therapy via Wellness Cloud, mental health support via Headspace

🌱 Strong financial wellbeing focus including access to Octopus Money, Octopus Share Incentive Plan and will writing offering via Octopus Legacy

🎁 Perkbox – Flexi-points giving you a range of discounts and perks including free weekly coffee, gym and retail discounts

🚲 Access to initiatives like Cycle to Work and Octopus Electric Vehicle Leasing

We're proud to put people first, creating a culture where we truly listen to what matters most to them. Our transparent and inclusive environment encourages diversity of thought, challenge and experimentation.

Check out our Glassdoor page for the latest reviews or our LinkedIn for company updates and insights from the team.

Interview process

Interviewing is a two-way thing, and we want you to have the time and opportunity to get to know us, as much as we are getting to know you. Our interviews are conversational, so come with questions and be curious. In general, you can expect the interview process to look a bit like this, (following an initial chat with one of our Talent team):

• First stage – 45 mins competencies-based interview with the hiring manager

• Second stage – one hour technical interview or assessment

⏳ We’ll only close this role once we have enough applications for the next stage. Please submit your application as soon as possible to make sure you don’t miss out and you should expect to hear back from us within one to two weeks of applying.

🌈 Our aim is to build a diverse and inclusive company of awesome people, with unique skills, passions and experiences. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.

If this sounds like your kind of thing, we encourage you to apply even if you don’t tick every box. We’d love to hear from you!