Operations Analyst, Product Marketing

Reposted 14 Days Ago
Hiring Remotely in Palo Alto, CA, USA
In-Office or Remote
Junior
Software
The Role
Supports product marketing operations through KPI tracking, dashboard development, reporting, and ad hoc analysis. Measures content adoption, seller engagement, sales play utilization, pipeline influence, and win-rate differences. Synthesizes field feedback, call intelligence, and deal outcomes into actionable insights for PMM and sales leadership. Maintains weekly and quarterly reporting cadences, identifies anomalies and blockers, and recommends areas for investment or improvement.
Summary Generated by Built In

Operations Analyst Product Marketing

Location: Remote, Pacific and Mountain time zones preferred. Hybrid or in-office in Palo Alto, CA also available.

The operations analyst, product marketing sits at the intersection of data and go-to-market strategy, giving the PMM team the analytical foundation it needs to make better decisions about where to invest and what to improve. This role is the connective tissue between program execution and performance visibility — building and maintaining the reporting infrastructure that tracks content adoption, pipeline influence, seller engagement, and play utilization across Intapp's GTM motion.

Day to day, you'll work with sales, pipeline, and field adoption data to surface insights that keep the PMM team aligned and accountable. You'll support structured weekly and quarterly reporting cadences, build dashboards in Tableau, and serve as a core analytical partner to the sales play program owner — tracking what's working, flagging what isn't, and making sure leadership has clear, actionable data to act on.

What you will do

As an operations analyst, product marketing, you can expect to:

  • Build and maintain dashboards that track the KPIs that matter — content output velocity, field adoption rates, pipeline influence, seller readiness scores, and asset utilization — and keep them current and accurate for stakeholders

  • Run weekly performance reporting across the PMM function, flag anomalies and blockers early, and prepare stakeholder updates that surface clear signal without overwhelming people with data

  • Own measurement and reporting for Intapp's sales play portfolio, tracking play utilization, seller engagement, pipeline influence, and win-rate differentials between reps who use plays and those who don't

  • Conduct ad hoc analysis when the numbers raise questions — digging into trends to understand what's driving them and what the team should do next

  • Synthesize field input, call intelligence data, and deal outcomes into clear summaries that inform the feedback loop between field experience and program development

What you will need

Intapp is looking for intellectually curious, self-motivated professionals who like to get hands-on to contribute to the overall success of the business and their team. To apply for this operations analyst role, you will ideally have:

  • 2–3 years of experience in sales operations, analytics, business operations, or GTM strategy in a B2B SaaS environment

  • Strong hands-on data analysis skills, including tracking engagement and pipeline data, building reports and dashboards, and making evidence-based recommendations

  • Proficiency in Excel for data analysis; SQL experience a plus

  • Experience with data visualization and business intelligence platforms; Tableau experience preferred

  • Clear, direct communication — you write well and know how to make a complex finding land simply for a non-technical audience

  • High attention to detail and the ability to manage multiple reporting workstreams simultaneously

What you will gain

At Intapp, you'll get the opportunity to bring your talents and intellectual curiosity to create better outcomes for our people and our clients. You'll be part of a growing public company, with a modern work environment that's connected yet flexible and where your professional growth and well-being are top priorities. We'll collaborate and grow together, supporting each other in a positive, open atmosphere that fosters creativity, innovation, and teamwork.

Here, you will have the opportunity to:

  • Expand your skills: Unlock your potential with professional development opportunities supported by a community of experienced professionals. We offer reimbursement for training and continuing education to help you stay ahead in your career.

  • Enjoy where you work: Thrive in our modern, open offices designed to inspire creativity and collaboration. Our complimentary lunches and fully stocked kitchens ensure you have everything you need to stay energized throughout the day.

  • Support what matters most: Our comprehensive wellness and flexible time off programs and our benefits are designed to care for you and your family. Our family-formation benefits and support during your family-building journey ensure you have the resources you need when it matters most. We believe in giving back and supporting our communities with paid volunteer time off and a donation matching program for the causes you care about.

Join us and be a part of a collaborative and welcoming culture where your contributions are valued, and your professional growth is a priority. Together, we are building a company of long-term value that we can all be proud of.

Your actual base salary will be determined by factors such as relevant experience, geographic location, and internal equity. In addition to base salary, variable compensation and equity may also be included.

Intapp provides equal employment opportunities to all qualified applicants and will make hiring decisions without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristic protected by federal, state or local laws.

Please note: Intapp will not hire through text message, social media, or email alone. We will never extend a job offer unless you have been contacted directly by an Intapp recruiter and have participated in the interview process which will generally consist of 3 or more virtual or in person meetings. Please note that Intapp only uses company email addresses, which contain “@intapp.com” or “@dealcloud.com” to communicate with candidates via email. Intapp will never ask for financial information of any kind or for any payment during the job application process. We post all legitimate job openings on the Intapp Career Site at https://www.intapp.com/working-at-intapp/. If you believe you were a victim of such a scam, you may contact your local authorities. Intapp is not responsible for any claims, losses, damages, or expenses resulting from scammers.

Skills Required

  • 2-3 years of experience in sales operations, analytics, business operations, or go-to-market strategy in a B2B SaaS environment
  • Strong hands-on data analysis skills, including tracking engagement and pipeline data, building reports and dashboards, interpreting feedback, and making evidence-based recommendations
  • Strong Excel skills for data analysis
  • Experience with data visualization and business intelligence platforms
  • Clear, direct written and verbal communication skills for explaining complex findings to non-technical audiences
  • High attention to detail and ability to manage multiple reporting workstreams simultaneously
  • Bachelor's degree
  • SQL experience
  • Tableau experience or willingness to learn
  • MBA

Intapp Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Intapp and has not been reviewed or approved by Intapp.

  • Healthcare Strength Medical coverage is described as comprehensive with multiple plan choices, including HMO, PPO, and HDHP options with company HSA funding. Employer-verified listings indicate strong healthcare offerings for employees and families.
  • Parental & Family Support Paid parental leave provides substantial time for primary and secondary caregivers, and fertility support (e.g., via Carrot) is highlighted. These family-focused benefits appear alongside broader flexibility.
  • Leave & Time Off Breadth Generous PTO, recognition of major regional holidays, and flexible or unlimited PTO on some teams indicate ample time away. The company also promotes a highly flexible work environment.

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The Company
HQ: Palo Alto, CA
600 Employees
Year Founded: 2000

What We Do

Intapp powers connected firms. Trusted by 1,600 of the world’s top private capital, investment banking, legal, accounting, and consulting firms, Intapp offers end-to-end, cloud-based connected firm management software built for the unique needs of partner-led firms. Intapp helps enhance collaboration, unleash collective knowledge, transform decision-making, and fuel success. Our products and services span the entire relationship lifecycle — from strategy through origination and execution — to drive optimal outcomes. For more information, visit intapp.com.

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